When it comes to old fashioned customer service, and going the extra mile this is THE dealership that
goes above and beyond that standard. They offer the type of customer service my grandfather said existed in his day and was far and few these days. I had the absolute pleasure of working with Shelby and Galen. These two individuals were wonderful and helpful with my situation, they went above and beyond any expectation I've ever had for a car dealership. Galen asked me question on what I was comfortable price wise, and what I wanted to be driving. I wasn't optimistic of the chances of success as I had fallen short at other dealerships, but Galen and his amazing team at Buick GMC of Bellevue pulled off this feat as if no big deal. I was astonished at the level of dedication the whole staff puts in to make sure the customer feels as comfortable as possible, there was no attempting to sway me to a different vehicle just to make a sale. They ensured that the sale they made ensured the customers happiness was at the core of that sale. (In which Shelby was a fountain of information on everything related to buying cars. There were many many many things that she educated my wife and I on when it comes to the nitty gritty of car sales and buying, which I am grateful for as purchasing vehicles is quite the dive sometimes). Even when some issues occurred after the sale (which the staff stayed late to work with me, which is absolutely phenomenal and well above the highest expectation.) Galen and his colleges put the issues at the front most urgency and did everything within their powers to once again make sure I was taken care of. I can not give enough praise for the level of professionalism, and customer service I experienced at Buick GMC of Bellevue. I will more then happily tell people of the type of care this dealership has for its customers and the above and beyond services they posses!!! 10/10
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This is a dealership, unlike other dealerships. The General Manager, Steve, is a man of integrity tha
t understands what it means to stand behind your word. A concept and a trait that is rare in today's business world. You can believe him when he tells you something, and your trust is important to him. Go visit this dealership. Invest in someone that is honest and credible. Reward their choice to stand up for doing the right thing. I am a customer for life.
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Mikey Was awesome to work with, sent us everything we needed prior to coming in to help us with our d
ecision on a Dodge Durango they have that I now happily own. Nice to meet a Good honest man in this industry.
Sincerity and Integrity are the best words to describe my experience
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So glad I leased my 2018 GTI from University VW. I had talked with a few other dealerships but liked
how University VW made me feel valued as a customer, and I already had previous experience with their stellar Passport Service. I began working with Ahmed, but when he had an emergency he handed off the deal to A.K. The transition was seamless, and both guys were awesome to deal with. A.K. was courteous, friendly, professional, and followed through with every detail. The employees at University VW really made me feel welcome, and the whole process was painless. I ended up with the exact car I wanted and felt I got a great deal. I would highly recommend A.K. and Univeristy VW!
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I've been to a lot of dealers and had poor experienc
es, so I was relieved at how great things were at Pierre Chevrolet with Tony. Very direct and honest people here. They did not pressure me into extras, and had reasonable pricing. Tony went over and above to ensure everything got taken care of for me, including addressing a couple issues. They are committed to treating the customer well, and I would definitely come back here for business in the future.
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11000 Tukwila International Blvd
Tukwila, WA 98168
1.7
(9 Reviews)
CC
finance department daniel
I recently went in and purchased a car at horizon ford after being sooooo disappointed with car pros
in Renton. Daniel helped us and made up for the horrible service we experienced at car pros. He promised he would take care of us and he went over and beyond. I would highly recommend you going to see Daniel and he will do you right. I would not recommend dealing with Roberto.
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Thanks to Derek and Shavam and Shay and James and manager Chris for a great experience buying a new H
ighlander! All were incredibly friendly and helpful. I have been taking my 2012 RAV4 there for service for ten years and plan to continue my service there for my new car. I have had great experiences with the service team and now the sales team. Highly recommend!!
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Told my self I wouldn't buy new. After Peter Hubris helped my girlfriend a month ago with her 2018 To
yota RAV4, she couldn't stop raving about her new car. I was curious and I wanted to see how competitive the pricing was in comparison with the classifieds and other dealers. Couldn't be beat. Not only will Peter give you a competitive price, Peter will make sure you're informed and as comfortable as can be throughout the entire process. Today, I also came to buy a 2018 Toyota RAV4. My ankles dislocated so I came in crutches. It was busy but that didn't stop him from helping me move everything over from my old car, including a Thule. Nothing to say but good things working with Peter. His desk is to the far left back corner towards the window if you're looking for him. Haven't worked with any other of the staff, but I'm sure you can't go wrong here.
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