Business Solutions

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ABIGAIL J MEFFERT

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(12 reviews)
88
Send a Message to ABIGAIL J

AH
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Aaron H.
Moberly, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Recall Service Appointment
Nobody wants to deal with a car repair/recall notice, but this one went great from start to finish. Made the call to set-up the appointment and the service lady was extremely friendly & professional.
On the appointment day, we were greeted by the service center staff. They started the process of getting our car serviced while my son and I enjoyed coffee & snacks in the waiting area. The overall process was very timely and they also have recommendations of other routine service for the vehicle.
Definitely recommend! Thanks!!
Employees worked with

MN
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Michele N.
Fulton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Car Service
No issue a when having car serviced. Always friendly staff.
Employees worked with

Verified Customer
Lake Ozark, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2022
Service Type: Repair
verified customer Verified Customer
6
Category: Service
It needs a update
Store looks out dated Inside compared to the other Joe machens dealerships
Employees worked with

KS
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Kathleen S.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
I've used their service since I bought my car there 9 years ago.
Thank you, Andrew, for getting the radio working again.
OLIVIA M. from Joe Machens Hyundai responded on 02/28/2022

Kathleen,thank you for your amazing 5-star review! Also, thank you for choosing Joe Machens Hyundai Service Department for your vehicle needs! 

Employees worked with

BR
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Bernetta R.
Centralia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great!
I have nothing but good things to say. Never had a bad experience after 6 years of service on my vehicle.
OLIVIA M. from Joe Machens Hyundai responded on 02/21/2022

Bernetta, thank you so much for your wonderful 5-star review! We greatly appreciate it. Thank you for your business! 

Employees worked with

MW
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Matthew W.
Montgomery City, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/12/2022
Service Type: Repair
verified customer Verified Customer
6
Category: Service
Hvac
When the windows fog up the Defrost won’t remove the condensation from the windows.
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 02/25/2022

I appreciate you taking my call and look forward to solving this issue.  

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with

NB
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Nicholas B.
Jefferson City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great experience
Checked in quickly, friendly service and quick service done.
OLIVIA M. from Joe Machens Hyundai responded on 02/07/2022

Nicholas, thank you for your review! We are glad that we were able to get you in and out in a timely manner! Thank you for your business! 

Employees worked with

DA
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Deborah A.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
I made only one call and Abby was right on spot getting me in immediately and finding out the problem and took care of it
I’m extremely happy with all the service I have had done thank you for timely accommodations
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 12/21/2021

Deborah, thank you so much for your review! It is greatly appreciated! We are so happy that we were able to get you in and out in a timely manner as well as finding the problem and fixing it! Thank you for choosing Joe Machens Hyundai for your vehicle needs! 

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with

NL
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Nathan L.
Columbia, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
verified customer Verified Customer
10
Category: Service
Very fast and responsive to my concern. Polite and efficient!
Upon receiving the review, Abby in the service department immediately contacted me to make the issue I was having right. She assured me it was an accident because they had several technicians working on the matter in order to get me speedy service. I'd recommend the Joe Machen's service department to anyone.
Employees worked with

Verified Customer
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Good quality
Very good service
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 11/22/2021

Thank you so much for your review! All of us here at Joe Machens Hyundai appreciate it and we are happy to know that everything went well! 

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with

Verified Customer
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good Job
I am happy with your service!!
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 11/15/2021

Thank you so much for your review! We are happy that your service done with us was great, thank you for you chosing Joe Machens Hyundai for your vehicles needs! 

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with

NL
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Nathan L.
Columbia, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
verified customer Verified Customer
10
Category: Service
Very fast and responsive to my concern. Polite and efficient!
Upon receiving the review, Abby in the service department immediately contacted me to make the issue I was having right. She assured me it was an accident because they had several technicians working on the matter in order to get me speedy service. I'd recommend the Joe Machen's service department to anyone.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/10/2021
Service Type: Repair
10
Category: Service
Great response and friendly/fast service
Upon hearing about my dissatisfaction w/something they did while servicing my car, they immediately contacted me and not only made it right, but went above and beyond to make sure I was satisfied w/the experience.

Thanks Joe Machens
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 11/22/2021

I am happy to hear that your concerns were quickly resolved.  Thank you for your feedback and continued business.

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with

ZM
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Zaid M.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Good and Reliable
This is a company that takes its customers seriously.
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 11/05/2021

Zaid, thank you for your review! We appreciate very much! Thank you for choosing Joe Machens Hyundai for your vehicle needs! 

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with
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