Business Solutions
SureCritic / Temecula Hyundai / ALEX FATHI
avatar

ALEX FATHI

SALES MANAGER
Temecula Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(65 reviews)
79

Reviews of ALEX FATHI

CG
gravatar
Cheryl G.
Menifee, CA
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customer Verified Customer
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE!

I will return!
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2021
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, and knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE,!
I will return!
Recommended
RICHARD D. from Temecula Hyundai responded on 02/03/2021 03:15 PM

Ms Grayson was very happy and would like opportunity to rescore survey.

Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
avatar
JAMES CREGUER
SENIOR INTERNET SALES MANAGER
JC
gravatar
Jeri C.
Homeland, CA
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
verified customer Verified Customer
Category: Sales
Happy car owner
This is my third Hyundai and super happy with my latest choice. Mason and Cory were very helpful to make sure I was in the right vehicle!
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
IA
gravatar
Irene A.
Perris, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
verified customer Verified Customer
Category: Sales
Sales perfection
The sales staff at Temecula Hyundai is the best I’ve ever seen. Israel went out of his way to explain everything to us in great detail.
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
SHAWN SMILEY
FINANCE MANAGER
JL
gravatar
John L.
Murrieta, CA
2021 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customer Verified Customer
Category: Sales
Temecula Hyundai, hands down
Looking for a vehicle? Give Temecula Hyundai a shot. Overall, they have the best staff, from GM through their service department, in the valley.
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
avatar
JAMES CREGUER
SENIOR INTERNET SALES MANAGER
NM
gravatar
Nicholas M.
Temecula, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2020
verified customer Verified Customer
Category: Sales
Sales department/service department
Jay sold me a brand new Elantra sport I love the car and Carlos the service manger is very helpful an has awesome customer service skills I really appreciate Carlos an jay I highly recommended this dealer for any one to buy a Hyundai
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
SHAWN SMILEY
FINANCE MANAGER
CA
gravatar
Christopher A.
Temecula, CA
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customer Verified Customer
Category: Sales
Hyundai ELANTRA 2020
From start to finish the process was easy Jose was very knowledgeable about the vehicle that I want it. Jose keep in contact with me even after I purchased a vehicle to make sure that I was comfortable operating it. Last financing was even easier plan on buying another vehicle for my daughter in the future
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
CA
gravatar
Christopher A.
Temecula, CA
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customer Verified Customer
Category: Sales
Hyundai ELANTRA 2020
From start to finish the process was easy Jose was very knowledgeable about the vehicle that I want it. Jose keep in contact with me even after I purchased a vehicle to make sure that I was comfortable operating it. Last financing was even easier plan on buying another vehicle for my daughter in the future
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2020
Category: Sales
2020 Hyundai ELANTRA purchase
Exceptional service and Fabulous pricing discount Financing was very easy start to finish
Recommended
RICHARD D. from Temecula Hyundai responded on 12/22/2020 12:47 PM

Nice speaking with you, Thanks for agreeing to relook at the survey.

Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
RB
gravatar
Roberta B.
Fallbrook, CA
2020 Hyundai Kona Ev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2020
verified customer Verified Customer
Category: Sales
Kona Electric
Salesman Mason White is the BEST!
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
Verified Customer
Hemet, CA
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
verified customer Verified Customer
Category: Sales
Love my new Kona!!
August really help me working on a deal for my new Hyundai Kona 2021. I felt like everything was transparent and upfront.
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
avatar
AUGUST BOESSLER
MG
gravatar
Martha G.
Temecula, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
verified customer Verified Customer
Category: Sales
Car buying heaven
We’re more than pleased with the customer service from John Hudson and Chase. They made our car buying experience very pleasant and quick. Thank you for your cordial and professional customer service
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
GH
gravatar
Gina H.
Winchester, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2020
verified customer Verified Customer
Category: Sales
Terrific customer service
Extremely accommodating, knowledgeable, curteous
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
DP
gravatar
Daniel P.
Temecula, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020
verified customer Verified Customer
Category: Sales
Excellent customer service
Great experience buying my palisade.
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
DB
gravatar
Diana B.
Hemet, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customer Verified Customer
Category: Sales
Friendly Efficient Service
Last minute decision to go look at a car and was happy to find the make and model with all of the features that I wanted. I received fast friendly service and left with the vehicle that I had been looking for.
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
LEODEGARIO BAUTISTA
SH
gravatar
Sharry H.
San Diego, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
verified customer Verified Customer
Category: Sales
I am happy wit
I am happy
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
FY
gravatar
Franklin Y.
Hemet, CA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
verified customer Verified Customer
Category: Sales
Pleasant experience
Good selection of vehicles. Sales personnel were excellent.
Recommended
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
DH
gravatar
DAVID H.
San Diego, CA
2024 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2024
verified customer Verified Customer
10
Category: Sales
Excellent service
August is the best! He was patient and understanding with us the whole time. He took his time to explain all the features of the vehicle we ended up purchasing. I’ve also been weary of dealerships but August made us feel very comfortable and answered all questions we had leaving us with a peace of mind. Thank you August.
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
SHAWN SMILEY
FINANCE MANAGER
avatar
AUGUST BOESSLER
MM
gravatar
MARTHA M.
Temecula, CA
2023 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2024
verified customer Verified Customer
10
Category: Sales
Santa Fe Experience
It was an easy, enjoyable experience. No pressure, very friendly staff. Our salesperson Issac was top notch! Knowledgeable and kind, has followed up with me after the sale several times. We are very impressed by him.
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
SHAWN SMILEY
FINANCE MANAGER
JQ
gravatar
JONATHAN Q.
Murrieta, CA
2024 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2023
verified customer Verified Customer
10
Category: Sales
Happy customers !
Our sales person Isaac Biantes made our purchase experience a good one! Very knowledgeable and professional .
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
SHAWN SMILEY
FINANCE MANAGER
NC
gravatar
NANCY C.
Buena Park, CA
2023 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2023
verified customer Verified Customer
10
Category: Sales
Nancy Coates
Excellent customer service from entire staff especially our sales representative James
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
avatar
JAMES CREGUER
SENIOR INTERNET SALES MANAGER
Verified Customer
Murrieta, CA
2023 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2023
verified customer Verified Customer
1
Category: Sales
Bad Buying Experience
Originally I purchased 2023 Santa Fe Sel, Temecula Hyundai dealership delivered the dent spot near gas tank and damaged gas tank covered. Thank you for Ryan Ruiz, my Sale Associates, who was helping to point out these damages. Grateful and appreciate for Ryan’s services. He had provided an excellent customer service. Then I exchanged it for the 2024 Tucson Hybrid SEL Convenient, and the Digital Key feature was not working, and was not showed up in my BlueLink account. This time I was helped by different sale associates. Despite the facts that I contacted Temecula Hyundai, BlueLink and Hyundai corporate multiple times and I could not get any help from Temecula Hyundai/BlueLink nor Hyundai. Why did Hyundai advertise this Digital Key feature was comparable to Apple IPhone and it is not working?
Employees worked with
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
avatar
RYAN RUIZ
Displaying Review 21 - 40 of 69 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.