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AIMEE NICOLE GASKILL

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(61 reviews)
77

Verified Customer
Buford, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
10
Category: Service
Service Dept
Aimee is by far the most efficient and dedicated service tech I’ve ever worked with! She went above and beyond to make necessary repairs affordable and completed in a timely manner. I’ve used this service center exclusively for almost 9 years and Aimee is the best technician I’ve ever worked with!
Employees worked with

Verified Customer
Buford, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
10
Category: Service
Service Dept
Aimee is by far the most efficient and dedicated service tech I’ve ever worked with! She went above and beyond to make necessary repairs affordable and completed in a timely manner. I’ve used this service center exclusively for almost 9 years and Aimee is the best technician I’ve ever worked with!

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/29/2021
Service Type: Maintenance
9
Category: Service
Service
Normally great but extremely frustrating and hard to get someone on the phone lately.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/29/2021 04:56 PM

Thank you for taking the survey. Someone will be in contact with you soon.

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/29/2021 04:57 PM

Thank you for taking the time to speak w us, it was a pleasure. 

Employees worked with

RG
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Ramesh G.
Suwanee, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Best Hyundai Service in Atlanta
You have the best service advisors who are very professional and always look for the best interests of the customers first.
I am a repeat customer and have purchased three cars from your dealership.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/25/2021 05:47 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Marietta, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customerVerified Customer
10
Category: Service
Great Customer Service
Work completed to the best of their ability. Parts are on order and I was heading out of town. So they are going above and beyond to send to me to complete installation in my new home state.
Employees worked with

Verified Customer
Marietta, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customerVerified Customer
10
Category: Service
Great Customer Service
Work completed to the best of their ability. Parts are on order and I was heading out of town. So they are going above and beyond to send to me to complete installation in my new home state.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2021
Service Type: Repair
9
Category: Service
Great work
The work that was don’t was done well. Parts delivery is an issue everywhere. Only reason to not return is that I moved out of state. Would recommend them at this time. Agreed to mail part to me upon receiving to have work completed.
JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 09/21/2021 02:24 PM

Thank you for your feedback, a member of our customer care team will be in contact with you.

Employees worked with

NJ
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Nicolas J.
Lula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Very pleasant experience and friendly people
AutoNation Hyundai Mall of Georgia
Sep 13, 2021
It was a real pleasure to have worked with both Justin Bush Service Director and Aimee Gaskill Service Consultant, both were very efficient, professional and always kept me informed of the situation. I had an unusual case and they were both very understanding and helpful with suggestions and made a bad experience a smoother transition. I CANT say the same for AAA they were very unprofessional they drop the ball and took no responsibility in the matter even as a AAA-Member for paid services, this is where Justin and Aimee took over and made the rest of the transition a better experience. Thank you Both Keep up the good Work..
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/16/2021 08:01 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Buford, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Appt
Everything went fine
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/16/2021 08:01 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with

KR
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Kenneth R.
Snellville, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2021
Service Type: Maintenance
verified customerVerified Customer
5
Category: Service
over priced oil change
can't believe the price i paid for and oil change
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 08/20/2021 05:24 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with

GW
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Gloria W.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Recent experience
I was very pleased with my service manager and my service at I donations Hyundai where I bought my car I’m always been happy with their service professional and pleasant and very satisfied
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 08/13/2021 01:25 PM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

EC
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Esmeralda C.
Gainesville, GA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/13/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Terrible
Terrible customer service. Since I entered I was never acknowledged.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 08/13/2021 11:55 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with

BA
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Betty A.
Winder, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/25/2021
Service Type: Maintenance
Category: Service
JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 03/25/2021 01:55 PM

Thank you for taking the time to complete our review a member of our customer care team will be reaching out to you.

Employees worked with
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