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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / ALEX JACOB
AJ

ALEX JACOB

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(79 reviews)
66

Reviews of ALEX JACOB

Verified Customer
Land O Lakes, FL
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great experience!
My service tech was fantastic, friendly and knowledgable. I will go back.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/17/2021 06:09 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AJ
ALEX JACOB
RP
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Rachael P.
Lutz, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional service
Thank you for your hard work and always pleased with y’all!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/17/2021 06:05 AM

Thank you so much for the 5 Star Review Rachael! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AJ
ALEX JACOB
OV
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Oscar V.
Land O Lakes, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and Expected High Level of Service
Always helpful and no matter how busy they are, I never feel rushed. They listen and their recommendations aren't pushy sales approaches to take more of my money. They take care of the maintenance or issue the first time and my car always seems to be better when I leave. I know I have other choices, but since buying my vehicle here in 2013 I have never gone anywhere else. I feel I don't have to and that says a lot about the high level of service I receive every time at Hyundai of Wesley Chapel.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/15/2021 10:15 AM

Thank you so much for the 5 Star Review Oscar! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AJ
ALEX JACOB
DS
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Dennis S.
Tampa, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
People are great!
Great sales and service experience for the last 12 years!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/14/2021 07:50 AM

Thank you so much for the 5 Star Review Dennis! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AJ
ALEX JACOB
Verified Customer
Land O Lakes, FL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great!
Nice work!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/14/2021 07:51 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AJ
ALEX JACOB
RM
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Robert M.
Odessa, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always great.
Good customer support
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/14/2021 08:50 AM

Thank you so much for the 5 Star Review Robert! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AJ
ALEX JACOB
JB
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Joseph B.
Dade City, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always good service
clean waiting area. Quick service.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/14/2021 08:51 AM

Thank you so much for the 5 Star Review Joseph! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AJ
ALEX JACOB
RN
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Robert N.
Land O Lakes, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
verified customer Verified Customer
Category: Service
rescore for Wesley Chapel Hyundia
Thank you for this return email . It shows the survey I filled out was read by a person and answered instead of being just deleted.
Alex did give me good service and i hope this didn't give him a bad rating.
Recommended
Employees worked with
AJ
ALEX JACOB
Verified Customer
San Antonio, FL
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customer Verified Customer
Category: Service
Tire pressure maintenance is a must
I visited the dealership to adjust my tire air pressure and the outside greeter asked what service I needed and I said just tire pressure and he immediately said that he would take care of it. Iasked how long and he replied 5 minutes. and then asked if I wanted the car washed. How long? he responded 10 minutes. I said OK.
Exactly 10 minutes later he was back. Car cleaned and tires inflated to proper pressure.
A real pleasure to have a commitment honored. This rating is very well deserved.
Recommended
Employees worked with
AJ
ALEX JACOB
NH
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Norman H.
Zephyrhills, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
verified customer Verified Customer
Category: Service
All my misunderstandings and concerns were satisfied and explained to me by Alex and the Service Manager
Alex my service tech did a great job and appointment time and duration was also great.
Recommended
Employees worked with
AJ
ALEX JACOB
Verified Customer
FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Great place for an oil change they always wash my car afterwards.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 02/26/2021 12:37 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AJ
ALEX JACOB
Verified Customer
Tampa, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and staff
Very prompt and professional staff.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 02/19/2021 11:50 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AJ
ALEX JACOB
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