Thank you for your feedback, John. We apologize for the long line and are glad you experienced efficient service once your truck was looked at. We will continue to strive for a faster and more efficient service for all our customers.
Mike White Ford strives for a 5-star service with every visit, and we are always looking for opportunities to improve. We would like to address your experience directly, so please reach out to us at info@mikewhiteford.com with more details.
Thank you for taking the time to review our dealership, Cathy! We are so pleased to hear that our location is convenient for you and that our team was courteous and helpful. We strive to provide the best customer service experience possible, and it's great to know we achieved that in your experience.
Thank you for your honest feedback, Dan. We understand your concerns and take them very seriously. We strive to provide our customers with the best quality Ford vehicles and are disappointed to hear that we didn't meet your expectations on this occasion. We are committed to improving and will be sure to take your feedback into consideration for the future.
Thank you for your kind review! We strive to provide excellent customer service and are glad to hear that we have achieved that goal. We value your business and look forward to serving you again in the future.
Thank you for your review, Matt! We are so glad to hear that you have had a positive experience with us. We strive to provide reliable service and are glad that you have noticed. We appreciate your business and hope to see you again soon.
Mark, thank you for the positive review. We're sorry about the oil life notification and have re-visited the topic with our team so that we can work to avoid the issue in the future. Thank you for letting us know!
Wayne, thank you for the great review! We hope to earn that 5th star on your next experience with us!
Anonymous, thank you for the kind review. We always strive for our service experiences to be easy and timely. We hope to earn that 5th star on your next experience with us. Thank you for choosing Mike White Ford!
Mark, thank you for the kind review! We hope to earn that 5th star on your next experience with us! Thank you for choosing Mike White Ford!
Anonymous, thank you for the feedback. We're sorry to hear about your experience with the car wash. Can you reply to this email and let me know which car wash option you went to so that I can look into this experience more? Thanks!
Anonymous, thank you for the kind review. We're so glad that you had a positive experience with Ashton and our team! We look forward to serving you again in the future!
Scott, thank you for the kind review! We're so glad that your experience was pleasant, from facility to time line. We look forward to serving you again in the future!
Anonymous, thank you for the kind review. We're so glad that your experience was smooth from schedule to pick up. We hope to earn that extra star when we have the chance to serve you again! Thank you for choosing Mike White Ford!
Carla, thank you for letting us know about the settings issue. We have brought this up with our team as you are correct, personal setting shouldn't be changed. We hope to have the opportunity to serve you again in the future.
Thank you for coming to Mike White Ford of Coeur d'Alene! We are glad we were able to provide the service you needed, and that you were happy with the results. We strive for excellence in customer service and satisfaction. Please let us know if you have any further questions or needs!
Thank you so much for your positive review, Rashelle! We're so glad to hear that your experience was a good one and that everything went smoothly. We strive to make sure that our customers have a hassle-free and enjoyable experience with us, and it's great to see that your visit was successful!
We appreciate your kind words! We take pride in our customer service and strive to exceed expectations every time. We hope you had a great experience and that you'll choose to work with us again in the future.