AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2022
verified customerVerified Customer
10
Category: Service
Scheduled matinence.
Fast efficient oil change, really like the document that shows the details of exactly what was checked especially the brake pad and tire wear.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:06 AM

Anonymous, thank you for your kind words. We're so glad that we were able to take care of your scheduled maintenance and make sure that everything on your vehicle was in top notch condition. Thank you for choosing Mike White Ford.

Employees worked with

DT
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DEBRA T.
Wallace, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2022
verified customerVerified Customer
10
Category: Service
The service Department guys are great!
The service department is awesome! I was told it would be 3 hours for my headlight unit to be replaced and it was done in 2! Thanks for the great service!
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:08 AM

Debra, thank you for the great review! We're always glad when we can deliver a vehicle early without compromising on quality. Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
10
Category: Service
Battery
Needed a battery service department got me in last minute on a Saturday good job.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:18 AM

Anonymous, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
9
Category: Service
Always treated well and promptly
I always get great service and appreciate the reminders.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:27 AM

Anonymous, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with

BL
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BARBARA L.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2022
verified customerVerified Customer
10
Category: Service
Fast, Friendly, and Courteous Service
I enjoy my service days with Mike White Ford because the personnel approaches me with politeness, and listens to questions or concerns. I feel relaxed and enjoy reading while I wait.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:28 AM

Barbara, thank you for the kind review. We've passed along your kind words to our team. Thank you for choosing Mike White Ford!

Employees worked with

MF
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MARK F.
Blanchard, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2022
verified customerVerified Customer
10
Category: Service
Quick Lube
We were kept informed and the job was completed in the quoted time.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:32 AM

Mark, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with

MG
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MARIO G.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2022
verified customerVerified Customer
10
Category: Service
F150 Service
The service manager and service technician were both excellent. My vehicle was was done on time.
Thank You for the service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:29 AM

Mario, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with

TG
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TERRE G.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2022
verified customerVerified Customer
10
Category: Service
Quick Resolution
I had an issue with my Expedition while picking up my sons escape. Your crew quickly diagnosed my problem. New battery was installed & off I went. Thank you.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:11 AM

Terre, thank you for the 5 star review. We're so glad that we were able to take care of your battery issue and get you safely back on the road. Thank you for choosing Mike White Ford!

Employees worked with

RH
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RICK H.
Hayden, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2022
verified customerVerified Customer
10
Category: Service
Perfect
Quick , professional and complete service
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/23/2022 04:36 PM

Rick, thank you for the 5 star review. Perfect isn't a word thrown around most service departments so we take your praise to heart. We look forward to serving you again in the future.

Employees worked with

EK
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EVAN K.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customerVerified Customer
10
Category: Service
Truck service
Very helpful as always. Would like to buy a new Truck from them sometime
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/23/2022 04:33 PM

Evan, thank you for the 5 star review. We're grateful that you chose us and we look forward to assisting you with your truck purchase whenever you're ready!

Employees worked with

Verified Customer
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2022
verified customerVerified Customer
10
Category: Service
Oil Change
Prompt and thorough.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:54 PM

Anonymous, thank you for the 5 star review! We're glad that your oil change was prompt and thorough! We look forward to serving you again in the future.

Employees worked with

JS
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JAMES S.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2022
verified customerVerified Customer
10
Category: Service
Lube oil filter
Courteous, timely , friendly reasonably priced.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:52 PM

James, thank you for the 5 star review! We're proud of our team and glad that you had a positive experience with them! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Farmington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2022
verified customerVerified Customer
10
Category: Service
Glad I chose Mike White Ford
Very efficient/answered all questions--a very pleasant experience. One item of note, though: there were some oily/greasy boot/shoe scuff marks on the trim near the driver's door carpet area. I cleaned that area when I got home.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:44 PM

Anonymous, thank you for the positive review and the feedback! We're so sorry that you found those marks! We will be reviewing you experience with our team to try and ensure that this doesn't happen again. Thank you for letting us know!

Employees worked with

RS
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RICK S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customerVerified Customer
10
Category: Service
Oil Change/Tire Rotation
Price was very competitive with the coupon received in the mail. Although the service was excellent if I had to pay the posted price I would probably shop around before coming back.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/04/2022 12:25 PM

Rick, thank you for the 5 star review. We also thank you for your feedback. We always want to stay competitive, so we'll do some updated research on the prices in our area. Thank you for choosing Mike White Ford!

Employees worked with

MJ
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MICHELE J.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2022
verified customerVerified Customer
10
Category: Service
Great experience!
I brought my truck in for an oil change, the person that I talked to was very helpful. He called me to let me know it was ready (in the timeline promised) and I told him about a problem that I was having that I had forgotten to mention. He said he’d take a look himself, which he did and had it fixed by the time I got there. It was a great experience!
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2022 03:04 PM

Michele, thank you for the great review! We're so glad that we were able to take care of your oil change and your additional concern. We look forward to serving you again in the future.

Employees worked with

RW
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ROBERT W.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2022
verified customerVerified Customer
10
Category: Service
Servuce
The Servuce Team is what keeps Mike White Ford doors open
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2022 03:00 PM

Robert, we agree! Our Service Team is exceptional and we're very proud of them. Thank you for choosing Mike White Ford.

Employees worked with

DW
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DICK W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2022
verified customerVerified Customer
9
Category: Service
great!
Everything went well from check in to check out.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2022 02:59 PM

Dick, thank you for the great review! We're so glad that your experience went so well! We look forward to serving you again in the future.

Employees worked with

Verified Customer
Kettle Falls, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2022
verified customerVerified Customer
9
Category: Service
Quick service
Check in was timely and service was completed quickly and efficiently
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2022 02:59 PM

Anonymous, thank you for the 5 star review. We're glad that your check in and service were great experiences. Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2022
verified customerVerified Customer
10
Category: Service
Quick Oil Change
Friendly as always, would recommend them to all my friends
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2022 02:54 PM

Anonymous, thank you for the 5 star review! We're thankful for your kind words and recommendations! We look forward to serving you again in the future.

Employees worked with

LP
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LAVERNE P.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2022
verified customerVerified Customer
10
Category: Service
New tires
Great people, great and quick service. Also best price in town.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/25/2022 02:53 PM

Laverne, thank you for the great review! We're proud of our team and glad that you had such a positive experience with them! Thank you for choosing Mike White Ford!

Employees worked with
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