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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

CG
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CAROL G.
Fountain Hills, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly efficent staff
We just purchased our 2nd car from Earnhardt Hyundai North Scottsdale. We found the staff to be very knowledgeable and easy to work with; no pressure selling that you find with so many dealers. They made it a pleasurable transaction.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/30/2014 10:27 AM

Thank you Carol.

Sales and service we are glad to be your dealership.  Thank you for the positive review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CB
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CONWAY B.
Phoenix, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and quality of Santa FE
Excellent car so far. Have recommended to several family members who have now purchased.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/23/2014 01:57 PM

Thank you Conway!

We are glad you chose us, we appreciate the endorsement and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Phoenix, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
courteous and fair
Greated within 2 mins at 5 he door, service advisor explained what needed repair and price. Advisor gave accurate repair time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/18/2014 08:05 PM

Thank you for the kind review.

We appreciate you taking the time to post about your visit and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
HS
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HONEY S.
Scottsdale, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Simple Oil Change
Our family loves Hyundai. We have a total of 4 Hyundai's. They are Great cars. My husband and I took our two Hyundai's in for oil changes. Ben, our service mgr. provided us with super service and took care of the recalls on both cars. He was so friendly and explained all that was needed on the cars to make them safe and in good working condition.
The cars were ready on time and looked clean and reading to drive off. This will be my "go too" for service as I have found a place with a man I can trust. Thanks Ben!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/09/2014 08:59 AM

Fantastic Honey.

We couldn't ask for a better review from a 4 Hyundai family than this, thank you so much.

Ben is a great part of our team and we're glad you enjoyed working with him.

Again, thank you for the awesome review.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LA
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LAURA A.
Cave Creek, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
only a car that never needs maintenance or repairs
could beat the service provided at this dealership! Service was provided quickly and efficiently. The waiting area is comfortable and makes the time pass quickly. The work is done correctly and the price is fair. Great experience!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/09/2014 07:55 AM

Thank you Laura.

Great endorsement for our store and we appreciate you taking the time to post this postive review.

We are glad you chose us and it means a lot that you drive to us from Cave Creek for service.

We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CD
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CAROL D.
Cave Creek, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Love this Dealership
Always courteous, fair and honest. Truly a great group of people. Never thought I'd say this about any dealership.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/28/2014 10:01 PM

Wow, what a wonderful review!

We love what we do, and we are committed to making sure our customers have great experiences working with us.

Loving a dealership may seem extraordinary, but it is what we wish for all of our customers every single day.  Thank you again for the great review and we look forward to seeing you next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JH
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JULIE H.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous and efficient
Very pleased with the service; the service provider Ben was really helpful!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2014 08:00 AM

Thank you Julie, we appreciate the great review.

We look forward to serving you again.

Michael Southern
 Service Manager

Employees worked with
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BEN GIRARD
GD
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GEORGE D.
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt friendly service
In and out in a half hour. Car clean as a whistle. Spacious comfortable lounge with good stuff to eat great wifi and really nice flat screen tvs
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2014 07:53 PM

Thank you George.

When you're waiting for your car, it is nice to have a comfortable place to do so.  When we built our lounge, we did so with our customers in mind.  Sounds like you think we nailed it.

We are proud to be your dealership, and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CP
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CONSTANCE P.
Scottsdale, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt Hyundai No Scottsdale is the Best!
Courteous, professional and car ready before promised with a car wash. Doesn't get better than this!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/24/2014 09:44 PM

Excellent Constance.

It sounds like we gave you our perfect experience.  We appreciate the great review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
WS
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WILLIAM S.
Scottsdale, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
clean and profesional
Great team at all levels. while waiting no one tried to sell me a car. Should be a training center for customer service for all Hyundai dealerships.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/08/2014 09:12 PM

Thank you William, we appreciate the post.

We are proud to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager


Employees worked with
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BEN GIRARD
BM
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BARBARA M.
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Earnhardt Hyundai in North Scottsdale takes extra good care of you and your car. It was such a positive experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2014 10:56 AM

Thank you Barbara.

We're glad you enjoyed your experience with us and we look forward to taking care of  you and your Sonata for many years and miles to come.

We really appreciate the positive review here and on our Facebook page as well.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LA
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LAURA A.
Cave Creek, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best waiting area in town!
While waiting for my new car to get its first oil change, I sat in cool comfort (absolutely necessary on a desert summer day!), reading the newspapers provided on the reading table, while enjoying yogurt, muffins and fresh coffee. My car was returned to me quicker than promised and with a shiny car wash to boot. I couldn't ask for a better service experience!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/23/2014 09:39 AM

Perfect!

Thank you Laura, sounds like you had exactly the experience we want to deliver everytime.  We're glad you chose us for your service and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
RM
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RAYMOND M.
Scottsdale, AZ
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review of latest service
Attentive staff, great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/29/2014 08:26 AM

Raymond thank you for the great review.

As a long time customer, we consider it very important to keep you well pleased with our service.  Thank you for this post and for your continued support and business over the years.  We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AM
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ALY M.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Clean facility, really nice and honest staff. My last Hyundai dealership was always telling me I needed all this work done with my brand new car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/22/2014 02:54 PM

Thank you for the great review Aly.

The things you mention are exactly the things you should expect at any of our Earnhardt stores.  We are here to serve you and we look forward to doing so again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AE
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ANTHONY E.
Phoenix, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, Classy and efficient
The service advisor was very polite and accommodating from beginning to end.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/19/2014 11:10 AM

Thank you Anthony, we appreciate the positive review.

We think you deserve to work with a polite and accommodating advisor any time you come in for service.  Our team knows the importance of providing our customers with an excellent service experience from start to finish.

We appreciate your business and look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MH
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MECHEL H.
Scottsdale, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Superior Service Experince
Thanks to Ben, my Service Advisor. Great experience. I'll be back for all my service and repair needs,
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/16/2014 07:34 PM

Thank you Mechel.

Ben is a great part of the Earnhardt Team.  We look forward to seeing you and your Santa Fe for many years and miles to come.  

We appreciate your business.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
BR
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BALA R.
Phoenix, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
The service teams experience, professionalism and cutesy is par excellence. the facility is out of this world and the waiting time is minimal.
I love this place and would highly recommend it to anyone....
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/02/2014 07:17 AM

Thank you very much Bala.

We are proud of our new facility and we look forward to helping you again.  We appreciate the recommendation.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
SH
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SUSAN H.
Phoenix, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, complete service. Nice waiting area.
Excellent in all ways
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/30/2014 08:18 AM

Wonderful review, we really appreciate it Susan.

Thank you for choosing us, and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LB
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LEIGH B.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality Service and customer service
Excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/19/2014 04:59 PM

Thank you Leigh.

We appreciate the positive review, and we appreciate your business.  Thank you for the post, we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JM
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JOHN M.
Phoenix, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Great new building and easy to get too!
Great staff
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2014 05:33 AM

Thank you John.

We have great customers, and we know that our new place is a great place to work and an easy place do business.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
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