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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Brent Parker
BP

Brent Parker

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(335 reviews)
76

Reviews of Brent Parker

RG
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ROY G.
Spokane, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2023
verified customerVerified Customer
10
Category: Service
Excellent
Quick and efficient
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/26/2023 02:22 PM

Roy, thank you for the excellent review! We're grateful that you choose to come to Mike White Ford! We look forward to serving you again in the future.

Employees worked with
BP
Brent Parker
WK
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WILLIAM K.
Coeur D Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2023
verified customerVerified Customer
10
Category: Service
Great service
Great people fast service nice lounge area good coffee
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/23/2023 08:20 AM

William, thank you for the great review! We're so glad that you enjoyed your service with us and found our lounge to be a relaxing place. You're always welcome to stop by for a cup of coffee!

Employees worked with
BP
Brent Parker
JO
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JANET O.
Dalton Gardens, ID
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2023
verified customerVerified Customer
10
Category: Service
Great service
Dry efficient and the service is fast
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/19/2023 03:10 PM

Janet, thank you for the great review! Our goal is always to provide fast and friendly service. Thank you for giving us the opportunity to serve you. 

Employees worked with
BP
Brent Parker
SB
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STANFORD B.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2023
verified customerVerified Customer
10
Category: Service
Excellent service
Bought new tires for F-150. Estimated wait time very accurate.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/11/2023 04:44 PM

Stanford, thank you for the excellent review! Tires are critical this time of year and we're glad that we were able to help you out. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
MM
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MARK M.
Hayden, ID
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2023
verified customerVerified Customer
10
Category: Service
New tires
Made experience comfortable. It would be nice if dealer account linked with ford pass for ford points.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/11/2023 04:43 PM

Mark, thank you for the 5 star review. We'd like to learn more about what you mean by linking accounts. Please reply to this email when you have a chance so we can see how we could possibly assist. Thanks!

Employees worked with
BP
Brent Parker
VJ
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VINCENT J.
Coeur D Alene, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2023
verified customerVerified Customer
10
Category: Service
Great Experience
Fantastic Service. Kept me updated throughout the entire process. Performed a vehicle inspection and explained it to me.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/09/2023 04:19 PM

Vincent, thank you for the fantastic review! We're very proud of our team and will pass along you kind words. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
GA
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GEORGE A.
Rathdrum, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2023
verified customerVerified Customer
10
Category: Service
Regular oil change and tire rotation service
Always excellent service going to Mike White Ford. Service personal are friendly and take the time to explain any additional service that might be needed. Next day after my last service I received a call from the service department that they were crediting my credit card for a tire rotation service that was not needed and was not performed. Very honest service department.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/06/2023 01:55 PM

George, thank you for the excellent review! We always try to treat our guests with respect and honor. We appreciate you choosing Mike White Ford!

Employees worked with
BP
Brent Parker
GL
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GREG L.
Hayden, ID
Ford Ranger
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/30/2022
verified customerVerified Customer
0
Category: Service
Scheduled maintenance on my 2020 Ranger
Every scheduled maintenance that ive had performed there….the work itself is great…however now that my free oil changes and tire rotations are over i will not return……every single time I've sat in the main lobby for up to an hour after my truck was finished and not one person came to tell me it was ready to go. Every time i had to go to the service desk after i got tired of waiting waaaay past the time i was told it would be finished and that i would recieve a call telling me so…i never got a call I had to go look for myself until I saw my truck just sitting there…tucked away on the lot…..
Employees worked with
BP
Brent Parker
TS
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TODD S.
Coeur D Alene, ID
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
10
Category: Service
SUPER TEAM
They are So Dialed In! They open the door.... Have your work Order Ready... Tell you an Estimated time and Poof.... Your done... They were done ahead of Schedule even! Great Team! THANK YOU
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/02/2023 02:46 PM

Todd, thank you for the super review! We're always pleased to be able to pleasantly surprise our customers. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
KD
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KELLY D.
Rathdrum, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
9
Category: Service
All Good. Fast and Friendly.
Routine oil change and everything went like clockwork.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/02/2023 02:46 PM

Kelly, thank you for the kind review. We're so glad that your service experience was smooth and pleasant. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
GC
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GRANT C.
Coeur D Alene, ID
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
10
Category: Service
Great fast service
The service department was friendly and fast. I packed my laptop and planned on an hour of work and barely got 30 min.
Thank you for making the oil change a quick and easy process!
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/02/2023 02:44 PM

Grant, thank you for the kind review. We're always happy when we're able to pleasantly surprise people with time expectations. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
Verified Customer
Coeur D Alene, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
10
Category: Service
Efficient and Timely Service Department
Very efficient on routine service and oil changes. Always friendly and helpful explaining the multi-point checks and process.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/02/2023 02:42 PM

Anonymous, thank you for the excellent review. Efficient, friendly and helpful are all things that we strive for! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
NM
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Nicholas M.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
verified customerVerified Customer
10
Category: Service
Always efficient and helpful.
The staff is extremely knowledgeable and friendly. I always have a great experience.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/27/2022 11:12 AM

Nicholas, thank you for the great review! We're very proud of our team and glad that you've had such great experiences with them! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
LK
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LAURIE K.
Worley, ID
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2022
verified customerVerified Customer
10
Category: Service
I love this place..
I have purchased most of my cars through private sales. So when I bought from Mike White Ford I had no idea what to expect after I made my purchase. They have treated me very well and have always been courteous and professional when I take my car in for oil changes. I highly recommended this place to purchase a car.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/27/2022 11:10 AM

Laurie, thank you for the 5 star review! We're so glad that we were able to provide a pleasant dealer purchase and service experiences! We look forward to serving you again in the future!

Employees worked with
BP
Brent Parker
Verified Customer
Rathdrum, ID
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/16/2022
verified customerVerified Customer
8
Category: Service
Car hood replacement
I ordered a new hood for my 2017 Explorer in April as the paint was blistering on the front of the hood. It did not arrive until December. My appointment was scheduled for Dec 13@ 7:00 a.m.
I also asked for an oil change. I was notified I needed new brakes. I received my car today, Dec 16. Everything looks good.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/20/2022 03:23 PM

Anonymous, thank you for the kind review. We wish that we had been able to get the hood faster but we're glad that it arrived and looks great. Thank you for choosing Mike White Ford.

Employees worked with
BP
Brent Parker
TH
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TERRY H.
Spokane, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
verified customerVerified Customer
10
Category: Service
service
always on time...great place to have truck serviced....
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/20/2022 03:22 PM

Terry, thank you for the 5 star review. We always strive to be on time and are glad when we're able to be. Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
LO
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LEON O.
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
10
Category: Service
Excellent service
Great service with the lube and very quick
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/16/2022 03:15 PM

Leon, thank you for the excellent review! We look forward to serving you again in the future!

Employees worked with
BP
Brent Parker
CV
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CLARK V.
Dalton Gardens, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
10
Category: Service
Fast and efficient "The Works" service.
I was in and out in about 45 minutes. Never had that experience at my previous service location.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 09:52 AM

Clark, thank you for the 5 star review! We aim to please and love to be a pleasant surprise! Looking forward to serving you again in the future!

Employees worked with
BP
Brent Parker
RM
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RONNIE M.
Pinehurst, ID
Ford Bronco
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2022
verified customerVerified Customer
8
Category: Service
great job
na
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 09:52 AM

Ronnie, thank you for the great review! We hope to earn that 5th star on your next visit with us!

Employees worked with
BP
Brent Parker
SF
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STEPHEN F.
Athol, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
10
Category: Service
Job well done
Have always found very friendly service. Had my F150 serviced today and it was completed sooner than what I anticipated. A job well done with great service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 09:54 AM

Stephen, thank you for the great review! We're always glad when we can beat expectations without compromising quality! Thank you for choosing Mike White Ford!

Employees worked with
BP
Brent Parker
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