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Bryan Murillo

Service Writer/Manager
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(204 reviews)
88

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MOLLY D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2025
verified customerVerified Customer
10
Patched a tire leak in no time!
My dealership found a nail in my tire during a routine check and said I would need a new tire. I left there and went straight to Midtown, who patched it in under an hour with no notice or appointment, and at a very fair price. They just won a loyal customer for my car servicing moving forward!
Owner from Midtown Auto Repair- Goodyear responded on 10/27/2025 09:37 AM

We're so glad to hear that we could save your tire from a premature retirement! It sounds like you were on a bit of a nail-finding adventure, but we’re happy to be your pit stop. Getting you back on the road quickly and at a fair price is always our goal. Welcome to the Midtown family—your car is in good hands!


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MIKE T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2025
verified customerVerified Customer
10
Bryan is the best!
Great professional crew!
Thanks
Mike
Owner from Midtown Auto Repair- Goodyear responded on 10/26/2025 09:40 AM

We really appreciate you taking the time to recognize our professional crew. It’s great to know their hard work and expertise made a positive impression. If our team keeps raising the bar, we might need to start charging them for their own fan club! Safe travels until we meet again.


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FRANK D.
Chicago, IL
Volkswagen TYPE4: 411,412
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2025
verified customerVerified Customer
10
Professionalism
Bryan is always super professional and polite!
Owner from Midtown Auto Repair- Goodyear responded on 10/24/2025 09:42 AM

We appreciate the shout-out for Bryan! It's wonderful to hear that his professionalism and politeness are making your visits a pleasant experience. A smooth ride is important, but a smooth interaction is just as valuable. Thanks for choosing us for your auto repair needs!


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KYLE B.
Barrington, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2025
verified customerVerified Customer
10
Tire repair
My tire had a nail in it. I needed to get it repaired quickly. Instead of making me buy a new tire, they repaired it for $45 in 20 minutes. Very pleased with these guys.
Owner from Midtown Auto Repair- Goodyear responded on 10/23/2025 09:39 AM

We're glad to hear that we could help you out in a pinch! Nothing like a quick tire repair to keep you rolling smoothly. It's all about saving dollars when we can. Thanks for choosing us to take care of that nail dilemma! Safe travels ahead!


JC
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JAMES C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2025
verified customerVerified Customer
10
Tbird
They always fix my car problems, get it right the first time.
Owner from Midtown Auto Repair- Goodyear responded on 10/14/2025 09:36 AM

We appreciate your confidence in our team to tackle those car troubles! It’s great to hear that we’ve been able to get you back on the road without any detours. Here’s to keeping your car running right—and fingers crossed that you won't need us too often!


TJ
TERRANCE J.
Elgin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2025
verified customerVerified Customer
10
I needed help with my daughter’s car and Brian took care of everything
Bryan Murillo took care of everything. I had it towed to his facility and he got it in the next day and repaired the throttle body intake.
Owner from Midtown Auto Repair- Goodyear responded on 10/11/2025 09:39 AM

We're glad to hear that Bryan took such great care of your vehicle and had you back on the road in no time! The throttle body intake can be a tricky business, but it sounds like all went smoothly. If you ever have any more automotive adventures (or misadventures), know that we're here to help. Your car's new best friends are ready for action!


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BIANCA V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2025
verified customerVerified Customer
10
Efficient service
My car yet again needed a visit to Midtown auto repair. Brian was my service rep and his explanation and helpful service is outstanding. Highly recommend for any vehicle needs.
Owner from Midtown Auto Repair- Goodyear responded on 10/10/2025 09:39 AM

We're glad to hear that your visit was a success! It sounds like Brian truly went above and beyond to add a touch of brilliance to your auto repair experience. We appreciate the high recommendation; it always helps to know our team is making an impact. If your car starts craving attention again, you know where to find us!


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MANRIE T B.
Aurora, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2025
verified customerVerified Customer
10
Bought new tire to replace totally flat tire
I’m from out of town and found my tire totally flat when parked.
I called AAA and several repair shops to get a tire replacement quote.
I chose Midtown because they were responsive, courteous and very helpful.
The AAA tow driver confirmed their top reputation and better prices.
They took care of my tire very quickly and I was on my way with minimum delay.
Owner from Midtown Auto Repair- Goodyear responded on 10/09/2025 09:38 AM

We appreciate you sharing your experience! It sounds like your tire had a bit of an unplanned adventure, but we're glad we could help get you back on the road with minimal fuss. It’s great to hear that our team made a positive impression and lived up to our reputation. Safe travels, and may your tires be forever inflated and your journeys smooth!


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JOE K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2025
verified customerVerified Customer
10
Great shop - Great service
Only shop I will ever use
Owner from Midtown Auto Repair- Goodyear responded on 10/01/2025 09:39 AM

We appreciate your loyalty and can't help but smile at your commitment! It's great to know we’ve become your go-to shop. We're here whenever your vehicle needs a little TLC, ready to keep it in tip-top shape. Your support means the world to us!


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MARK W.
Middle Village, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2025
verified customerVerified Customer
10
Fast, expert service
I had an easy issue: a slow leak. I called several auto repair shops and all of them wanted me to leave the car for hours or 'a day or two'.

Midtown Auto Repair had no waiting time & the found & plugged the leak right away.

Bryan & the whole crew are wonderful!
Owner from Midtown Auto Repair- Goodyear responded on 09/27/2025 09:40 AM

We're glad to hear that we could help you with that sneaky slow leak without the long wait time! It sounds like it was a smooth process, and we like to think of ourselves as the superheroes of tire fixing—no cape required. Bryan and the crew appreciate the shoutout! If any more car mysteries pop up, you know where to find us. Stay safe on the road!


SM
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SHEILA M.
Chicago, IL
Hyundai *TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2025
verified customerVerified Customer
10
Always a good experience at Midtown
I’ve been taking my car to Midtown for 7 years since I acquired my (then) slightly used Hyundai Tucson. In addition to prompt, always reliable service, they’ve helped me to be proactive in keeping the car road-ready….always responsive, direct, respectful and friendly- recommend highly!
Owner from Midtown Auto Repair- Goodyear responded on 09/27/2025 09:40 AM

It's great to hear that you've been part of the Midtown Auto Repair family for seven years! We love giving our customers the reliable service they deserve and making sure their cars remain road-ready. It sounds like your Hyundai Tucson has received quite the pampering over the years, and we're glad to be part of that journey. Your recommendation means a lot to us, and we look forward to many more years of keeping your car in top shape!


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ANNETTE P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
I Trust Midtown Auto Repair
My husband and I have been servicing our cars at Midtown for several years and have always been treated fairly. They are knowledgeable, efficient and most important, trustworthy.
Owner from Midtown Auto Repair- Goodyear responded on 09/19/2025 09:39 AM

It's fantastic to hear that you and your husband have found a home for your cars at Midtown Auto Repair. Having a place where you feel treated fairly and trust the staff is truly priceless—almost like finding a rare gem among the everyday pebbles. We're glad our knowledge and efficiency have left a positive impression on you both. Here’s to many more years of smooth rides ahead!


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JACK D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Review
I would highly recommend Midtown Auto Repair. I have gone there for tires, as well as for regular auto repair and they have impressed me every-time. They are open and honest about the issue, the price and the timeline and the customer service is amazing. Highly recommend.
Owner from Midtown Auto Repair- Goodyear responded on 09/19/2025 09:39 AM

We appreciate your recommendation and are glad to hear that our team has consistently impressed you! It's great to know that our transparency regarding issues, prices, and timelines has made your experience a positive one. We aim for great customer service that keeps you coming back, so thanks for making our day! Keep those tires rolling smoothly!


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BOGDAN T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Professional.
Friendly. Professional. On time.
Owner from Midtown Auto Repair- Goodyear responded on 09/19/2025 09:39 AM

We appreciate you taking the time to share your experience. It's great to know that our combination of friendliness and professionalism didn't leave you tapping your watch in impatience! We're all about keeping things running smoothly, just like your vehicle. Looking forward to helping you out again in the future!


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JULIAN C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Trust
I trust this team with anything. They've done my wheel bearings, rear differential replacement, and brakes. There is a lot of value in the peace of mind that my repair will be done correct. They are very communicative as things come up, and the team is friendly and easy to work with.
Owner from Midtown Auto Repair- Goodyear responded on 09/19/2025 09:39 AM

It sounds like you’ve really found a great pit crew for your rides! We appreciate your trust in us for those crucial repairs. Knowing that your wheel bearings, differential, and brakes are in good hands is what we strive for. Our team's friendly approach and clear communication is part of our game plan to keep things running smoothly. We look forward to keeping you on the road without a hitch!


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BRANDON L.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Quick and on schedule
Tire pressure low. I scheduled an appointment at the end of the day after work. They fixed the tire and I was on my way in 15 min.
Owner from Midtown Auto Repair- Goodyear responded on 09/19/2025 09:39 AM

We're glad to hear we could get you back on the road in no time! Tire pressure issues can really throw a wrench in your plans, but it sounds like we managed to keep things rolling smoothly for you. If you ever find yourself needing a quick tune-up—or just a chat about tire pressure—we’ll be here! Safe travels out there!


JK
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JOHNNY K.
Chicago, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/06/2025
verified customerVerified Customer
0
Dishonest Work
My car was taken in with the help of AAA because it wasn't starting. I had never gone to Midtown before and chose to because it was open during Labor Day. I received a call the day after it was taken in and was told my car's starter and battery needed replaced. I had a friend come by before I had my car towed to get a jump and the AAA tech also jumped my car before towing it to the shop for me. Both times my radio and lights turned on suggesting my battery was fine, but the engine was not turning. Midtown quoted me around $1300 for the repairs. I, unfortunately, agreed in the moment of shock and wanting my car returned, but was wondering why my battery needed replaced and when I asked the mechanic a rushed answer of "the battery fried your starter" was given. Not knowing any better, I agreed to start the repairs. After that call, I called a separate auto shop I usually go to for my auto needs and asked for a quote based on the repairs that Midtown told me that I needed for my starter and battery to be replaced including labor which would cost $800 there. I immediately called Midtown back to ask for them to stop repairs and to take my car back to go to the cheaper shop. I understand my timing could have been better, but I was willing to pay any diagnostic fees and partial labor for any work they had started and communicated that for any inconvenience. Bryan answered the phone and I told him I'd like to take my car to another shop to which he offered a promo code that dropped the price from $1300 to $1100. I politely declined and said I'd like to take my car back and I understand if I need to pay any fees associated. He said that my car was sitting in their bay all day already and they had supposedly already started repairs. I told him I understood this and was willing to pay any fees associated and that I found a more affordable option for repairs to which Bryan asked about and I told him they quoted me $800 for the same services. He said he'd give me another call back and a bit later he called back with two options of either paying $270 to pick up my car or they would price match the $800. I agreed to the price match because in the end, I just wanted my car fixed at a reasonable price. I did not receive a call for when my car repairs were done so I called again the next day to ask for any updates to which the techs replied "yeah it's been done." I went to pick up and pay the agreed $800 thinking the receipt accurately reflected all the work that was done, but just today I opened the hood of my car to see the exact same battery I've had for years still intact despite the bill listing a battery change as part of my expenses. I called as soon as I found the same AAA battery I've had in my car for years now to get this fixed, but was told to call again on Monday to speak to Bryan. Very dissatisfied with the quality of work and the lack of information shared when I had questions behind the services along with the way everything was communicated, or lack of.

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DOMINIQUE P.
Calumet City, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2025
verified customerVerified Customer
10
Very patient!
I needed some new shoes for my jeep! But i didn’t want loud tires. They were patient to walk me through their options and prices and we settled on the most perfect wheels. I love my new tires but I’m also grateful to meet trustworthy and patient mechanics. Thank you!
Owner from Midtown Auto Repair- Goodyear responded on 09/06/2025 09:37 AM

It's great to hear that you're loving your new tires! We understand that when it comes to your jeep, the right set of wheels is crucial—after all, nobody wants their ride sounding like a rock concert. We're always here to help you navigate through the options without any tire-squealing drama. It's awesome to know you found our team trustworthy and patient. We appreciate you choosing us for your automotive needs!


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ELIZAVETA R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2025
verified customerVerified Customer
10
Tire change
Everything went great
Owner from Midtown Auto Repair- Goodyear responded on 09/04/2025 09:37 AM

We're glad to hear everything went great! It’s always our goal to make your experience smooth and enjoyable. If only fixing cars came with a magic wand, right? Your support means the world to us!


JS
JOHNATHON S.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2025
verified customerVerified Customer
8
Super efficient and communicative
The dudes over at good year were awesome. Came in the morning with a flat, and they had me on the road in 45 minutes.
Owner from Midtown Auto Repair- Goodyear responded on 08/31/2025 09:39 AM

We're glad to hear that you had a smooth experience with us! Nothing like a quick pit stop to get you back on the road—much better than a flat tire slowing you down. Our team is always ready to tackle unexpected tire troubles faster than you can say "Goodyear!" If your wheels ever need a little TLC again, you know where to find us. Safe travels!


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