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Bryan Murillo

Service Writer/Manager
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(155 reviews)
88

FF
FRED F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
8
Tire change
N/a

MB
MICHAEL B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Always fast and honest service.
These guys know what it takes to compete and they do a great job.
Owner from Midtown Auto Repair- Goodyear responded on 07/13/2025 09:38 AM

We appreciate your recognition of our hard work and dedication! Competing in the auto repair arena is no small feat, and we're glad to hear our efforts stand out. Your support is what keeps us motivated to keep raising the bar. If you ever have more auto needs, you know where to find us!


MF
MIKE F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Tires, door and mirror
Very good and friendly - Shelly is the Boss man
And he has assembledA very good crew - whatever your needs- these guys can fix it and
Fast
Owner from Midtown Auto Repair- Goodyear responded on 07/13/2025 09:38 AM

It sounds like your experience with us was nothing short of excellent! We're glad to have a team that delivers not just quality work but a friendly touch too. Shelly does keep us in line, and it’s great to see that you noticed the crew's hard work. Whether it's a quick fix or a more intricate repair, we're here to tackle it all—fast! Your support means a lot to us.


RW
RUSS W.
Cleveland, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/12/2025
verified customerVerified Customer
0
Poor repair
While visiting Chicago from Cleveland, my car with only 46000 miles broke down. Every warning light on the dash came on and it would barely run. AAA recommended Midtown so I had them tow it there. Long story short, it took 6 days for the repair. In the meantime I flew home and then back to pick up the vehicle. Then, only 2 days later, the same malfunction occurred. This timeI was able to get it to a Subaru dealership. They made a quick repair under warranty and gave the opinion that Goodyear had misdiagnosed the problem and had replaced a fuel pump that probably had not been necessary. So , for now, I'm out $900.

TB
TYLER B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Brian is great - whole place is 11/10
Quick great service - don’t take your car anywhere else in the Chicago area
Owner from Midtown Auto Repair- Goodyear responded on 07/13/2025 09:38 AM

We appreciate your enthusiasm! It's always our goal to provide quick and reliable service, and we're happy to hear you had a great experience with us. We aim to be the top pit stop in Chicago for all things automotive. If your car ever starts talking or complaining, you know where to bring it!


NB
NATHANIEL B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Good Customer Service
I recently had a tire issue with my Dodge Charger. The service was quick and professional. There also was an issue with my plastic guard which was hanging and it was voluntary fixed as well. I was in and out in less than 30 minutes. I often pass by Goodyear going to work, but thought it was too expensive, however the work that was done was well under what I thought. Goodyear will be my go to spot from now on.
Thanks
N. Burns
Owner from Midtown Auto Repair- Goodyear responded on 07/11/2025 09:46 AM

It's fantastic to hear that your visit was quick and professional, Nathaniel! We aim to keep things rolling smoothly—just like your Dodge Charger. It's great that we not only tackled the tire issue but also gave that plastic guard a little TLC. Who knew fixing cars could be a quicker pit stop than a coffee run? We look forward to being your go-to spot for all things automotive. Safe travels on the road ahead!


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ED P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Oil change
They were pretty busy but we’re still able to squeeze me in. I have all my automotive work done there.
Owner from Midtown Auto Repair- Goodyear responded on 07/10/2025 09:38 AM

We appreciate your loyalty and understanding when it comes to scheduling! It’s great to hear that we could fit you in, even among the hustle and bustle. We aim to keep your wheels turning smoothly, and we’re glad to be your go-to spot for automotive work. Here’s to keeping those engines purring and the tires rolling!


JM
JOHN M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Headlamp replacement
Mid Town Auto is outstanding and I highly recommend them to anyone for car care needs!
Owner from Midtown Auto Repair- Goodyear responded on 07/10/2025 09:38 AM

We appreciate your glowing endorsement! It's always great to hear from satisfied customers who trust us with their car care. If only our cars could talk, we bet they'd recommend us too. We're here for any of your future automotive adventures!


SR
SOPHI R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Quick and easy
Had a nail in my tire and they fixed it up in under 30 mins for a very reasonable price. Thanks guys!
Owner from Midtown Auto Repair- Goodyear responded on 07/08/2025 09:35 AM

We appreciate you taking the time to share your experience! It sounds like our team really nailed it with that tire repair—pun intended! We're glad we could help you get back on the road quickly and affordably. Your support means a lot to us!


PW
PAXTON W.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
9
Tire Change
The team at Goodyear Midtown were so accommodating. They were able to service my car very quickly after I arrived. I appreciated their swift approach and attention to detail. Everyone was also very kind throughout the process. I recommend using them in the future.
Owner from Midtown Auto Repair- Goodyear responded on 07/07/2025 09:34 AM

We appreciate your feedback and are glad to hear that our team hit the ground running to get your car serviced quickly. Nothing says "I care" quite like a speedy fix and a friendly face, right? We're committed to doing our best and making sure every detail is taken care of. Thanks for recommending us; word of mouth is the engine that keeps us running!


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GABRIEL G.
Chicago, IL
Hyundai
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
Incredible job
I’ve never seen anyone tell me exactly what the problem was for my car and then fix it to make it new! This place is truly unique and great service!
Owner from Midtown Auto Repair- Goodyear responded on 07/06/2025 09:35 AM

We really appreciate your shout-out! It’s always a pleasure to meet someone who appreciates the art of car diagnosis. We like to think of ourselves as car whisperers, gently coaxing those issues into the light. If your car is feeling brand new, then we must be doing something right! Your support means a lot to us, and we’re here to keep your vehicle in top shape.


IAN
Chicago, IL
Toyota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
8
Fixed electrical
My JDM car died and was towed here last minute when the original shop declined it. They found the cause of limp-mode (good-old chewed electricals!) and patched everything up.
Owner from Midtown Auto Repair- Goodyear responded on 07/05/2025 09:37 AM

It's great to hear we could step in when the original shop dropped the ball! Nothing like some good ol' chewed electricals to really spice up a car's drama. We're glad your JDM car is back up and running, ready for more adventures. If those electrical gremlins decide to return, you know where to find us!


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DAN C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Fast, efficient. Great people!
The team, especially Bryan, were professional, friendly, and should fast.
Owner from Midtown Auto Repair- Goodyear responded on 07/05/2025 09:37 AM

We're delighted to hear that you found our team to be professional and friendly! Bryan is definitely a standout, but we like to think the whole team is made up of unsung heroes wearing grease-stained capes. We pride ourselves on providing speedy service, so it's great to know we hit the mark. Looking forward to helping you keep those wheels turning!


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PAOLA S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
In and out
I got a nail in one of my tires, arrived without an appointment and less than 30 min later I was already out and my tire fixed. The two gentleman who took care of me were very kind. Excellent experience!
Owner from Midtown Auto Repair- Goodyear responded on 07/04/2025 09:39 AM

We're glad to hear that we could get you back on the road so quickly, especially with an uninvited nail in your tire! It sounds like our team really hit the nail on the head with that service—pun intended. We appreciate your kind words about our staff; they always strive to keep things rolling smoothly. If you ever find your tires in another pinch, you know where to come!


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ROBERT F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Gave Brian my Ford Fusion to repair
I had Brian have a mechanic by the name of Hose examine my Ford Fusion to find out why my cars engine was running slow. After an inspection he said my transmission need new fluid.
I told Brian to go ahead and get new oil.
After the completion , my car ran like a new car. Congratulations to Brian and Hose.
Owner from Midtown Auto Repair- Goodyear responded on 06/30/2025 09:38 AM

We're happy to hear that your Ford Fusion is feeling like a brand-new car again, thanks to the dynamic duo of Brian and Hose! It sounds like they made quick work of that transmission fluid and sent your engine back into high gear. If only our cars could go to the gym and get that fit too! We appreciate your support and look forward to keeping your vehicle in top shape.


SR
STEVEN R.
Chicago, IL
Volkswagen *TAOS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Friendly and helpful
Been going to Nidtown for a couple of years now. They've always kept me informed and made sure the job was done right.
Owner from Midtown Auto Repair- Goodyear responded on 06/30/2025 09:38 AM

It's fantastic to hear that you've had a reliable experience with us over the years. Staying informed is key—after all, no one likes to feel lost in the garage jungle. We're happy to know that you can trust us to get the job done right. Here’s to many more smooth rides ahead!


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IMRAN R.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Great service and pricing!
The team at Midtown came highly recommended and they took care of everything efficiently, with excellent communication and fair prices. They took the pain out of having auto work done!
Owner from Midtown Auto Repair- Goodyear responded on 06/29/2025 09:39 AM

We appreciate you sharing your experience with us. It’s great to hear that our team not only lived up to their recommendations but also made your auto work feel like a walk in the park. Efficient service and clear communication are our bread and butter—though we don't actually serve bread at the shop! If there’s anything else we can assist with in the future, just give us a shout.


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DAVID S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Go here
These guys are honest and professional!
Owner from Midtown Auto Repair- Goodyear responded on 06/29/2025 09:38 AM

We appreciate you taking the time to share your experience! Honesty and professionalism are our middle names—well, not literally, but you get the point. It's always our goal to ensure that our customers feel confident and well taken care of when they bring their vehicles to us. Your support means a lot!


SS
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SHARYN S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
9
Always there for you
Second time using Midtown. This time for an oil change and tire rotation. Very pleased with the turn around time, friendliness, and reasonable prices.
Owner from Midtown Auto Repair- Goodyear responded on 06/26/2025 09:39 AM

It’s fantastic to hear that your second visit was just as great as the first! We always aim for speedier service than a NASCAR pit crew, and it sounds like we hit the mark this time with your oil change and tire rotation. Our team appreciates your kind words about their friendliness and our prices – we believe great service shouldn’t require a treasure map. Looking forward to powering up your vehicle for the third time!


KO
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Kathy O.
Chicago, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/17/2025
5
2003 Saab 9-3
Brought my 2003 Saab 9-3 here to be fixed because the key wouldn’t turn. They replaced my steering column lock for around 1600.00 assuring me this was the problem. Well the car does start now but the steering wheel will not stay locked, took it back in and now they say it is the pin in the steering wheel??? Also the person who drove it knocked off the plastic piece on top of the gear shifter, he used some kind of adhesive to put it back on. The problem is he used so MUCH that it oozed down the whole shaft and I couldn’t even push in the button to get it out of drive. I had to have someone take off the gear shifter and pick out all the dry adhesive, this was after I called and talked to Brian about it. He asked me to send pictures which I did and discussed the pin in the steering wheel. He told me he would look into it and get back to me, he never did even after texting him. Not too happy about the whole situation.

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