Business Solutions

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Carlos Feliciano

Shop Manager
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12 reviews)
75
Send a Message to Carlos

TZ
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THEODORE Z.
Southington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
verified customer Verified Customer
10
Wonderful experience!
Everyone was extremely nice and helpful! I was given an estimate of up to one hour for an oil change and emissions test and they did it in half the time! Best experience I’ve ever had getting vehicle maintenance

CW
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CONSTANCE W.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
verified customer Verified Customer
10
Oil change
Sonia, she worked the front counter. She was very friendly, she knowledgeable. My oil change was done in a timely manner.
Carlos F. from Midas of W Hartford responded on 04/08/2022

we are happy about your great experience with us.
Thank you,
Carlos

Employees worked with

HW
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HON JUDGE KEVIN W.
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
verified customer Verified Customer
10
great customer service
pleasant and great service, fast.Allowed me to catch up on emails!! lol
Carlos F. from Midas of W Hartford responded on 04/08/2022

We are happy about your great experience with us.
Thank you,
Carlos

Employees worked with

Verified Customer
East Hartford, CT
Ford F-250 SUPER DUTY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
verified customer Verified Customer
10
Maintenance
Great work ethic
Carlos F. from Midas of W Hartford responded on 03/17/2022

We are happy you had a great experience with us.


MM
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MARCIA M.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
verified customer Verified Customer
10
Awesome
I love the location the customer service is definitely awesome and the whole staff is very friendly
Carlos F. from Midas of W Hartford responded on 03/10/2022

WE ARE VERY HAPPY ABOUT YOUR EXPERIENCE WITH US.
THANK YOU,
CARLOS


LL
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Loretta L.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
10
Excellent Service
If you’re looking for an excellent auto shop I highly recommend Midas. The mechanics are knowledgeable, courteous and well trained.
Carlos F. from Midas of W Hartford responded on 03/07/2022

We are happy you had a great experience with us.
Thank you,
Carlos

Employees worked with

KW
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KAREN W.
Weatogue, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
verified customer Verified Customer
10
Excellent
Carlos is the best ! He was able to orchestrate the repair of my car with a dedicated effort of reassurance and the responsibility of making sure my car was safe to drive . I drive for a living 15 to 20 hours a day my life and pay check depend on my mechanic taking good car of me ! Thanks Carlos !
Carlos F. from Midas of W Hartford responded on 03/07/2022

Thank you for your business with us. We are verry happy about your great experience with us.
Thank you,
Carlos


Verified Customer
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
verified customer Verified Customer
10
Excellent Service
If you’re looking for excellent honest auto service I highly recommend Honda. The mechanics are well trained, courteous and knowledgeable.
Carlos F. from Midas of W Hartford responded on 03/07/2022

We are happy about your great experience with us.
Thank you,
Carlos

Employees worked with

AA
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Ariel A.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
10
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Carlos F. from Midas of W Hartford responded on 03/07/2022

Thank you for the 5 star review. We aprecciate your business. 

Employees worked with

NR
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NICKSON R.
Newington, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2022
verified customer Verified Customer
0
Mechanic Stole the Tonneau Cover off my Truck f150 tri fold
I dropped my truck off via Tow, gieco stated they would cover what was needed as far as repairs… I went back to pick up my truck and look around it and I saw the cover was gone… I had a baby toy bin in the back I picked up for my kids in the back it was covering… I asked where’s my cover Carlos claimed truck spent the entire time in Garage and there was no cover….. i explained to him yes it was and also let me see the camera since your so sure he said there wasn’t any in the shop I said that’s a lie there’s one right there I have already saw…. He told me I have to understand this is still a hartford area… like that excuses the theft….. it’s your responsibility to update me if you clearly took pictures of my cover n truck and saw things went missing on your watch….. He refused, I told him I am not leaving until I get my cover my wife stepped out and said we need a manager now he claimed he spoke to a manager and the manager confirmed he will order a new cover for me I called a few days later Carlos claimed the cover he bought was a clip in button one I said I had the tri fold he claim he’ll return the button n get the trifold … he later came to speak to me n my wife and showed me a pic on his phone of my cover while at his garage waiting to be repairs which was odd because he said it wasn’t there or on it originally… I am still waiting have yet to receive a call or email after I requested to be on the email order for tracking no word on manager either….. WORST SHOP EVER STAY AWAY PLEASE.
Carlos F. from Midas of W Hartford responded on 03/08/2022

Car was dropped of over night and anything could of happened. We told you we was going to take care of you and we did. We got you the same cover that you said you had there. We try to make the best out of a bad situation. We apressiate  your business and will hope to see you again.
Thank you,
Carlos

Employees worked with

AA
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ARIEL A.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
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Carlos F. from Midas of W Hartford responded on 03/05/2022

Thank you for the 5 star review!

Employees worked with

JW
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JOHN W.
Monson, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
8
a great experience...
I was traveling to West Hartford to visit my grandchildren when my brakes started to grind. My mechanic in Maine had said that I needed to have the brakes redone before the van could pass inspection.... so this was not completely unexpected. I called Midas and they took me in immediately. They did the work the same day and despite the fact that I thought I would not be back to pick up the van until the following day, when I showed up at closing time they had the paperwork ready and I was on my way. While the cost was a little more than I would have paid in Maine, it was to be expected.... I was extremely pleased with the experience.
Carlos F. from Midas of W Hartford responded on 03/01/2022

We are happy that you had a great experience!
Thank you,
carlos

Employees worked with

Displaying all 12 Review
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