Business Solutions
SureCritic / Hyundai Dealer / Hyundai of St. Augustine / CHERYL BUCK
CB

CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

JJ
gravatar
JOSEPH J.
St. Augustine, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent dealer experience
This is a very attentive dealership with a friendly and thorough service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/12/2013 05:40 AM

Thank you Mr. Johnson for the kind words and candid feedback. Our staff enjoys hearing all of their efforts are paying off.

 

Best Regards,

Service Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
RA
gravatar
RICHARD A.
St. Augustine Beach, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
QUICK EXCELLENT SERVICE
1 HOUR WEIGHT, TOOK MY CAR WHEN I ARRIVED, CROSSED TIRES, OIL CHANGE WASHED CAR,INSIDE & OUT, I HAVE SERVICE PLAN, (NO CHARGE)
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2013 09:50 AM

Mr. Anniano,

 Thank you for the praise. Our new Car Care Express Services implementation is working well. We appreciate your business and loyalty to our dealership.

Sincerely,
Service Team

Employees worked with
CB
CHERYL BUCK
SB
gravatar
SPENCER B.
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai of St. Augustine
Friendliness, cleanliness, courtesy, expertise
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/23/2013 01:30 PM

Thank you for the kind words. We appreciate you taking the time to let us know how we are doing and we sincerely appreciate your loyalty to Hyundai of St Augustine.

 

Sincerely,

Joe King

Employees worked with
CB
CHERYL BUCK
LH
gravatar
LISA H.
St. Augustine, FL
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service department.
I took my car into dealership for a few recall items to be taken care of. The service department is outstanding . Knowledgable and friendly staff. !!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/15/2013 08:38 AM

Lisa Hartley,

 Thank you for the kind words and for visiting our dealership. Welcome to our Hyundai of St Augustine Family.

Sincerely,
Joe King
Service Director

Employees worked with
CB
CHERYL BUCK
MG
gravatar
MOLLY G.
St. Augustine, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Everyone is helpful and knowledgeable.
Great place to go for quality workmanship and reliability.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/11/2013 08:11 AM

Thank you for the kind words. We sincerely appreciate you and your loyalty. As always, it was a pleasure to see you. If I may ever be of assistance, please feel free to contact me.

Best Regards,
Joe King
Service Director
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
EC
gravatar
EUGENE C.
Jacksonville, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Actually listened and addressed my concerns.
There are 3 dealers in the Jax area. Orange Park failed to properly install a software update that required having my new car towed twice. Key Hyundai ignored my insistance that there was a suspension or steering issue that caused my tires to wear excessively at 26000 miles. The Tire Kingdom mechanic told me what was wrong and St. Augustine Hyundai fixed it for me. They ordered the part i needed after I described the problem over the phone. The part was in the morning after I dropped off my car and ready the same day.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2013 02:36 PM

Mr. Clifford,

 Thank you for the kind words and we are always happy to help. I am glad we were able to get your vehicle corrected for you.

Best Regards,
Joe King
Service Director
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
FD
gravatar
FRANCES D.
St. Augustine, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding customer service!
Wonderful experience! Great place to purchase a car!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2013 07:00 AM

I am glad to hear you had a wonderful experience. Thank you for the praise and your loyalty to Hyundai of St Augustine.

 

Best Regards,

Joe King

Service Director

Employees worked with
CB
CHERYL BUCK
SD
gravatar
SERGIO D.
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
The people
Again the people make it
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/16/2013 07:00 AM

Thank you for the kind words and loyalty to our
dealership. Our staff takes alot of pride in our company motto "Excellent Service from Excellent People".

Best Regards,
Joe King
Service Director

Employees worked with
CB
CHERYL BUCK
AO
gravatar
ANNETTE O.
St. Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change Completed At Appointment Time
Immediately upon arrival at my appointment time, the service staff quickly conducted a walk-around inspection and moved my car to the maintenance area for the oil change and routine inspection. Shortly, my car was returned to me washed and ready to go.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/03/2013 05:51 AM

Thank you for the kind words. We are always looking for ways to improve and our new Car Care Express Services has been a wonderful improvement. Thank you for your continued loyalty.

Employees worked with
CB
CHERYL BUCK
RM
gravatar
RAYMOND M.
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
attentativeness
Great service and atitude.
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 07/24/2013 06:58 PM
Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo, Owner/GM
Employees worked with
CB
CHERYL BUCK
RA
gravatar
RICHARD A.
Flagler Beach, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Value and Service
We traveled further than a more local Hyundai dealer to purchase our Tucson at Hyundai of St. Augustine. The reason was value. We have had our 1st 2 service appointments and were very satisfied. I felt that the service rep went over and above on our most recent visit.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/17/2013 05:12 AM
Mr. Augustus, Thank you for the kind words and loyalty to our dealership. We take alot of pride in exceeding our guests expectations. Best Regards, Joe King Hyundai of St Augustine Service Director
Employees worked with
CB
CHERYL BUCK
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.