Business Solutions

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CHERYL BUCK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100
Send a Message to CHERYL

JS
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Jennifer S.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service is 10/10
The customer service is amazing
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/16/2021

 We thank you for taking the time to share your service experience with us and kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

NT
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Nancy T.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional Service & Detail Teams
As always Cheryl Buck (genesis) goes above & beyond for past & present customers!!
Calvin (detail) leaves no speck unturned!!
The dependability & attention from these 2 employees is why I stay at Hyundai & boast on their service to all my friends & family!!
Thanks again Cheryl & Calvin!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/16/2021

 We greatly appreciate you taking the time to share your service experience with us and kind words for Cheryl and Calvin. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RP
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Ron P.
Ponte Vedra, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional service and personnel.
Received service in a timely and professional manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/08/2020

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

YK
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Yolanda K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Service/ Nice people
On time complete service
Comfortable settings and wsiting accommodations.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/29/2020

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

WL
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Wendy L.
East Palatka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Cheryl is the greatest! The techs/detail left oil on my center console and door panel. Service was quick
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2020

Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EJ
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Edward J.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service & Honesty
People are Great especially Cheryl Buck
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2020

Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!
Always the best!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/12/2020

 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Atlantic Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Always great service
I’ve had my Hyundai Sonata Hybrid for 5 years and never had an issue with it or with the great service I get at Hyundai of St. Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2020

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CP
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Christine P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Courteous people
Very nice and courteous people, good atmosphere
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/12/2020

 We greatly appreciate you taking the time to share your kind words and 5 star rating with us.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CS
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Catherine S.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tudi, Cheryl, and the Mechanics Make Hyundai Great!
Tudi, Cheryl, and your mechanics make the Saint Augustine Hyundai location great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/24/2020

 We appreciate you taking the time to share your kind words with us and the 5 star star rating. Our service team enjoys hearing how we are doing and is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

NT
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Nancy T.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy customer for 9+ years
I have been dealing with this St Augustine dealership since 2011 & have always been very happy with the service & detailing departments. I work crazy hours, consequently I'm always pressed for time & they never fail to be efficient & thorough. I am treated respectfully by everyone. Cheryl Buck & Calvin Always seem to go above & beyond. If ever I do have any issues Cheryl is on it immediately & these are huge factors in my decision to stay with Hyundai so far. There are many factors that I consider when buying a car but customer service & the convenience perks are top on my list!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/05/2020

 We appreciate you taking the time to share your service experiences with us and kind words. Cheryl and Calvin enjoy reading how they are doing and understand exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CT
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Carl T.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good service
The service was performed quickly and to my satisfaction.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/10/2020

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

NP
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Nancy P.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great dealership
Always on time. Quick maintenance.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/06/2020

 Thank you for sharing your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations. 
 
 Happy New year from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DP
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Daniel P.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Extremely friendly staff!!!
I am a new Hyundai owner but am amazed how friendly the service staff is! Very nice!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/30/2019

 Congratulations on your new Palisade and Thank you for sharing your kind words with us. We are committed to exceeding your expectations.
 Happy New year.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JT
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Jose T.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
They did prompt job diagnosing my issue and quickly resolved it
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/23/2019

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

AT
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Amron T.
Palm Coast, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Convenient
Nearby, know the car, easy in and out.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/18/2019

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JR
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Joseph R.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
This is insulting
This is insulting - Get rid of this if you want any more reviews from me
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2019


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

LC
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Lewis C.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
I've been with the At Augustine closing in on 10 years. i think that should speak for it's self. Easy appmts. As soon as you get there there's a tech to greet you.Spoke to the tech about any issues, they note them. Sittg area is clean and comfortable. When the car is ready, the tech goes over the paper work, issues are taken care of. Car is washed and clean.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2019


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

YK
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Yolanda K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Wonderful Service
Everyone is very friendly and service is always quick and fast.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2019


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

WL
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Wendy L.
East Palatka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and easy
Cheryl is great. Understands my needs and gets me in and out.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/27/2019


 We appreciate you sharing your kind words with us and the 5 star rating. Cheryl understands customer appreciation. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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