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SureCritic / Hyundai Dealer / Eckert Hyundai / JAIME CHEVEZ
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JAIME CHEVEZ

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

Reviews of JAIME CHEVEZ

Verified Customer
Highland Village, TX
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Fast Service!
They got me in right away, when I discovered I had a nail in my tire. Unfortunately, it could not be patched, and I had to buy a new tire. But, the size tire I needed was in stock and they were able to fix the tire FAST-FAST-FAST!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/01/2016 07:11 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
TW
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Thomas W.
Valley View, TX
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change 2016 Veloster
Fast friendly service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/31/2016 05:29 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
JP
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Jennifer P.
Addison, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick
Great job again
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/25/2016 05:00 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
GT
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Guillermo T.
Denton, TX
2002 Hyundai Santa Fe
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/19/2016
verified customer Verified Customer
Category: Service
They got my trust back!
I wasn't sure if my feedback would be taken seriously, but they did and I was impressed by their professionally response and also they fixed the problem with my vehicle!
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/17/2016
Service Type: Maintenance
Category: Service
Not very happy this time
I went to have a tire rotation and oil change and the vehicle got worse! I'd like them to fix the problems.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/17/2016 03:12 PM

Mr. Terrazas,

 We will be more than happy to look at the vehicle anytime, please bring it by, the struts do leak oil sometimes when they are bad. If it feels worse we can rotate the tires back to where they were originaly. Our goal is your satisfaction, so please stop by at your convenience.

Don Wheeler
Fixed Operation Manager
940-243-6208
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/19/2016 07:42 AM

Thank you for allowing us the opportunity.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
DM
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Darrel M.
Denton, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best dealer
I always have great service when I visit this dealer
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/17/2016 01:00 PM

Thank you


Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
MW
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Melissa W.
Little Elm, TX
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love, As Always
This service was excellent. From being greeted to getting my car back like 30min later, awesome!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/16/2016 07:53 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
IM
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Irvin M.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Easy to drop off and pick up on my time schedule. Great service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/16/2016 07:52 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JP
gravatar
Jerryjoan P.
Roanoke, TX
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great staff!
Very helpful and out of their way for me!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/13/2016 08:33 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
SA
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SUZANNE A.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Personnel and cleanliness of the dealership.
As I live in Dallas proper, it's quite a trip for me to come to Eckert Hyundai, all the way to Denton, to get my new Santa Fe Turbo serviced. I like your personnel and the cleanliness of your dealership.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/04/2016 06:15 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
RC
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Randall C.
Flower Mound, TX
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great energy in the Dealership
I work for a Canadian Dealer Group with 180 dealerships. You can walk into dealerships and feel the energy, literally. You get the bad vibes in the stores where everyone looks like they came out of a movie about "old school" car dealerships. The sales associates look down their nose at you and the managers look at you the same.

Eckert Hyundai, you walk in and you feel like it's you "other" home. Welcoming as well as a great way of treating everyone the way the guest wants to be treated. I don't know if I've met the owners, but, I'd say it must start from the top! Hyundai, you have a great franchisee in Eckert Hyundai!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/24/2016 01:18 PM

Thank You, that is very kind.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
PP
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Phillip P.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Service was excellent
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/12/2016 07:02 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
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