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SureCritic / Hyundai Dealer / Hyundai of Bismarck / JACOB KNITTER
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JACOB KNITTER

Hyundai of Bismarck
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 reviews)
100

Reviews of JACOB KNITTER

Verified Customer
Bismarck, ND
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Repair Service
The workers were all hospitable. They told me when the car would be done and it was done at specified time. Their report also told me out they determined the real problem so they were able to fix it. They found the problem and fixed it.
Recommended
JON G. from Hyundai of Bismarck responded on 09/12/2019 12:04 PM

We truly value the 5 star survey. The crew here at BMC appreciates your patronage.

Employees worked with
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JACOB KNITTER
MK
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Mark K.
Bismarck, ND
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service & price
Great service & price! Work is done in a timely manner. Staff are always helpful & professional
Recommended
JON G. from Hyundai of Bismarck responded on 08/01/2019 09:26 AM

Glenna, It is always great to see you. The staff here at Hyundai of Bismarck works hard to make every visit a great one. Thank you for taking time to fill out the survey and the the 5 stars.

Employees worked with
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JACOB KNITTER
PE
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Pat E.
Bismarck, ND
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai
Fantastic dealership. Jon is the best and Brian too
Recommended
JON G. from Hyundai of Bismarck responded on 08/01/2019 09:23 AM

Pat, It has been such a priveledge to be able to take care of your service needs. We appreciate the 5 star survey. 

Employees worked with
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JACOB KNITTER
JH
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Jeanette H.
Bismarck, ND
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
Excellent
Recommended
JON G. from Hyundai of Bismarck responded on 08/01/2019 09:19 AM

Thank you for your 5 star review! We truly value your patronage.

Employees worked with
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JACOB KNITTER
JH
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Joni H.
Minot, ND
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Knowledge of customers
Excellent first service person was not familiar with myself second one knew my family and corrected what was missed by the first service person
Recommended
JON G. from Hyundai of Bismarck responded on 08/01/2019 09:14 AM

Joni, It is always great to see you! We look forward to seeing you in the future. Thank you for the 5 star review.

Employees worked with
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JACOB KNITTER
SO
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Sharon O.
Mandan, ND
2003 Hyundai Xg350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people.
The people treat me very well every time. I just put my beloved car in their hands, knowing they will do their best for it and for me.
Recommended
JON G. from Hyundai of Bismarck responded on 08/01/2019 09:10 AM

Sharon, Thank you for taking time to fill out the survey. We always appreciate the 5 star review.

Employees worked with
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JACOB KNITTER
Verified Customer
Bismarck, ND
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service!
I had an appointment for an oil change and tire rotation. The service manager was very polite, my appointment was on time, and the job was done quickly.
Recommended
JON G. from Hyundai of Bismarck responded on 08/01/2019 09:02 AM

Thank you giving us the chance to take care of your your service needs. We truly value the 5 star survey.

Employees worked with
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JACOB KNITTER
KL
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Karen L.
Hebron, ND
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Consistently excellent service
I have always had excellent service. The service department has always provided consistent excellence service. I have been taking my vehicles for 6 years and have always received great care and service.
Recommended
JON G. from Hyundai of Bismarck responded on 08/01/2019 08:46 AM

Karen, Thank you for taking time to fill out the survey. We appreciate the 5 star survey.

Employees worked with
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JACOB KNITTER
AH
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Al H.
Bismarck, ND
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Good service
Recommended
JON G. from Hyundai of Bismarck responded on 06/18/2019 12:04 PM

Al, thanks for the kinds words. We value the 5 star review. The crew here at BMC appreciates the business.

Employees worked with
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JACOB KNITTER
RA
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Roger A.
Mandan, ND
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
service
Please don't send me reviews. I don't have time for them
Recommended
JON G. from Hyundai of Bismarck responded on 06/18/2019 07:45 AM

Thank you for the survey. I will have the office remove you from the list. We do appreciate the 5 star review.

Employees worked with
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JACOB KNITTER
LH
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Lucilda H.
Bismarck, ND
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly staff
Service writer was knowledgeable and courteous. Work was preformed in a professional and timely manner.
Recommended
Employees worked with
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JACOB KNITTER
KS
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Kenneth S.
Selfridge, ND
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Very happy with my dealer
I am very thankful for the prompt and courteous service.
Recommended
JON G. from Hyundai of Bismarck responded on 04/12/2019 11:53 AM

We truly appreciate the 5 star review. We look forward to seeing you in the future.

Employees worked with
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JACOB KNITTER
TH
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Timothy H.
Bismarck, ND
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai triple A service
Fast service and friendly staff
Recommended
JON G. from Hyundai of Bismarck responded on 02/27/2019 06:44 AM

The crew here at Bismarck Motor Company appreciates the 5 star review. We look forward to seeing you in the future.

Employees worked with
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JACOB KNITTER
RZ
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Richard Z.
Bismarck, ND
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly Service
Quick, friendly, well done.
Recommended
JON G. from Hyundai of Bismarck responded on 02/27/2019 06:42 AM

Thank you for taking the time to fill out the survey. We appreciate the 5 star review.

Employees worked with
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JACOB KNITTER
MG
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Marvin G.
Mandan, ND
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Always fast and friendly service
The Service managers and writers are always friendly and knowledgeable. The lounge area is always comfortable and makes wait times pass quickly.
But being I am a loyal Hyundai owner, I am anxiously waiting for Hyundai to have its own showroom. Looking over the new 2019 models in -10 degree outside temperatures and wind is very difficult at best.
Recommended
JON G. from Hyundai of Bismarck responded on 02/11/2019 12:56 PM

Thank you for taking time out of your busy day to fill out the survey. We appreciate the 5 star review. 

Employees worked with
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JACOB KNITTER
SH
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Steve H.
Bismarck, ND
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service was good
Service was polite and helpful.
Recommended
JON G. from Hyundai of Bismarck responded on 01/22/2019 06:24 AM

Steve, we appreciate the 5 star review. We look forward to taking care of all of your service needs.

Employees worked with
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JACOB KNITTER
DP
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Dorothy P.
Bismarck, ND
2009 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintenance satisfaction
You ask if maintenance was done to my satisfaction. I can't give an answer to that until I drive the car. If oil leaks again, the answer has to be no.
Recommended
JON G. from Hyundai of Bismarck responded on 08/19/2019 02:29 PM

Dorothy, Thank you for taking time out of your day to visit with me. We value your input. It does help us to improve our processes. We look forward to seeing you for all of your future service needs.

Employees worked with
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JACOB KNITTER
TA
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Tonya A.
Bismarck, ND
2011 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
This place tried to rip me off!
This place tried to rip me off! Not worth your time.
Not Recommended
Employees worked with
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JACOB KNITTER
Displaying Review 21 - 38 of 38 in total
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