JL

JIM LIGOROTIS

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(27 reviews)
81

PD
gravatar
Paul D.
Ponder, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service Experience
I have the service on my Genesis done at Eckert because the service personnel are consistently polite, friendly, very skilled, thorough in diagnosing the service needs, provide clear explanation of work recommended and choices available. The work is always well done. When I leave Eckert Service, I have confidence that the service on my car has been done correctly, fairly and by personal that value my business.
DYLAN H. from Eckert Hyundai responded on 10/08/2021 09:16 AM

Thank you for the 5 star review.  We appricaite your business and look forward to seeing you again.

Employees worked with

Verified Customer
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Always quality customer service
Eckert treats me the same whether I am in for a routine oil change, a safety recall, or I am looking to purchase a new vehicle. They take the time to provide each customer with hospitality regardless of how much potential money the customer is going to spend. It is refreshing.
DYLAN H. from Eckert Hyundai responded on 10/01/2021 05:51 AM

Thank you for the 5 star review.  We look forward to seeing you again.

Employees worked with

Verified Customer
Richardson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Regular service appointment
This was my first visit to this hyundai facility and I had Overall good experience right from scheduling appointment to getting the service done.I would come back again .
Also I would recommend this dealership
DYLAN H. from Eckert Hyundai responded on 08/30/2021 06:39 AM

Thnak you for the % star review and the positive feedback.  It is our pleasure to serve you, and hope to see you again soon.

Employees worked with

HN
gravatar
Hunter N.
Whitesboro, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Easy scheduling and good service
Scheduling an appointment was very easy with the Eckert Hyundai facility and when I showed up for my appointment they got me in immediately. I left for lunch and they sent me an email and a call letting me know my car was good to go and where they had it. Overall a good experience.
DYLAN H. from Eckert Hyundai responded on 08/09/2021 06:20 AM

Thank you for the 5 star review and the positve feedback.

Employees worked with

JA
gravatar
James A.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Consistent service
The service team is always professional and make appropriate recommendations for my vehicle.
Recommended
DYLAN H. from Eckert Hyundai responded on 07/15/2021 03:53 PM

Thank you for the 5 star review.  We look forward to seeing you again soon


Verified Customer
Argyle, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
polite efficient personnel throughout facility
My vehicle needed parts that had to be ordered. Staff kept me updated on the arrival of needed parts along with the
expected time to complete the service. All went well!
Recommended
DYLAN H. from Eckert Hyundai responded on 07/12/2021 05:16 AM

Thank you for the 5 star review.  It is always our pleasure to serve you.  Have a great day!


Verified Customer
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Great service!
Recommended
DYLAN H. from Eckert Hyundai responded on 07/01/2021 05:14 AM

Thank you for the positive feedback and the 5 star review

Employees worked with

LS
gravatar
Lisethe S.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Everyone is nice and willing to help
Recommended
DYLAN H. from Eckert Hyundai responded on 06/30/2021 02:51 PM

Thank you for the positive feedback and the 5 star review.

Employees worked with

PW
gravatar
Phillip W.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service shop
I would recommend there service shop to everyone.
Recommended
DYLAN H. from Eckert Hyundai responded on 06/28/2021 05:26 AM

Thnak you for the 5 star review and the kind words.  We appreciate it alot.

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.