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SureCritic / Hyundai Dealer / Tameron Hyundai / JONATHAN ORBE
JO

JONATHAN ORBE

Tameron Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(65 reviews)
62

Reviews of JONATHAN ORBE

NC
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Nancy C.
Alabaster, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
The service department personnel are very professional and friendly. The listen to you, most car service personnel don't listen to a women.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 10:17 AM

Thank you for your business and we look forward to seeing you again in the future.

Employees worked with
JO
JONATHAN ORBE
Verified Customer
Hoover, AL
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
N/A
N/A
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 06:45 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
Verified Customer
Hoover, AL
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change took 1&1/2 hours....not great
Not for oil chsnge
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/25/2016 08:12 AM

Mrs. Moore

We apologize for the long wait time for your oil change. We average 30 to 45 min. We have a new Service Writer and in the process of gerating your ticket, he coded it incorrectly which created the long wait. As a token of my apology I would like to make it up to you by offering your next oil change for free. When you visit us again please ask for me. Surveys are a direct reflection of our performance.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager
205-380-6250

Employees worked with
JO
JONATHAN ORBE
PS
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Patrick S.
Birmingham, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a pleasure
I can always come in and feel welcome at this location
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/24/2016 01:45 PM

Always... We want all of our customers to feel like family.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
Verified Customer
Jemison, AL
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Was told probably about an hour before complete and it was less then that
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/23/2016 09:45 AM

Great !

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
Verified Customer
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very convenient
Quick service. Love that they take appointments and makes for easy access since they are open on Saturday
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2016 01:56 PM

Thank you.

Employees worked with
JO
JONATHAN ORBE
PC
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Pasqual C.
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient
so far my service visit's at Tameron have been spot on
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/13/2016 07:00 AM

Wonderful.

Employees worked with
JO
JONATHAN ORBE
Verified Customer
Hoover, AL
2014 Hyundai Sonata Hyb
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Got suckered
The final price of my maintenance work did exceeded the quoted price by 150%. When I pointed this out to the service rep, he just looked at me.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/13/2016 06:59 AM

We appologize for any inconvenience.
We do not work on customers vehicle without the customers permision. I will be gald to help you with this matter, because your happiness if very important to me. Fee free to email me at your convenience.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager
Employees worked with
JO
JONATHAN ORBE
Verified Customer
Vestavia Hills, AL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
you fit me in for for service at the last minute almost before closing
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/08/2016 07:17 AM

Thank you for your business.

Employees worked with
JO
JONATHAN ORBE
TW
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THOMAS W.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
They did a good job and were friendly as usual.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/02/2016 01:17 PM

Thank you for the kind words.

Employees worked with
JO
JONATHAN ORBE
Verified Customer
Birmingham, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
Quick service, friendly faces!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/02/2016 01:17 PM

Thank you.

Employees worked with
JO
JONATHAN ORBE
NC
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Nancy C.
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
first check up
my first check up went well.
i was reminded it was time for my 6 month check, made an appointment and was serviced even with 2 recalls I had not known about
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2016 03:06 PM

Wonderful.  Thank you for taking the time to fill out our survey.

Employees worked with
JO
JONATHAN ORBE
PL
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Preston L.
Birmingham, AL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic
Service was excellent and will tell a friend
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2016 06:04 AM

Great !

Employees worked with
JO
JONATHAN ORBE
CC
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CORVIN C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly and professional
Good job
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2016 06:03 AM

Wonderful.

Employees worked with
JO
JONATHAN ORBE
Verified Customer
Birmingham, AL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Minor minor issue
Only complaint is the headlights (which are always set to auto) are turned off when I pick up the car.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/25/2016 10:26 AM

Thank you for the insight Mr. Ayo.. We will have that brought up in our next shop meeting..

Employees worked with
JO
JONATHAN ORBE
RG
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Rose Marie G.
Helena, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change appointment.
All went well, nice people, clean waiting area.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/23/2016 12:05 PM

Thank you.

Employees worked with
JO
JONATHAN ORBE
KS
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Katie S.
Birmingham, AL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Quick to get you in and takes great care of their customers. Nice waiting area!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/20/2016 12:52 PM

Thank you for the great survey Mrs. Stuckey.

Employees worked with
JO
JONATHAN ORBE
HF
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Hal F.
Hoover, AL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
Got oil and filter changed plus a couple of recommended additives.Had a trip out of town upcoming in a week so I felt good about my vehicle.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/17/2016 02:42 PM

Mr. Ferrell

Just wanted you to know that we appreciate your business and the wonderful comments on the survey. Please dont hesitate to call if you have any questions about your vehicle.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager
205-380-6250

Employees worked with
JB
JOE Bajalia
Service Manager
JO
JONATHAN ORBE
MR
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MICHAEL R.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Outstanding care and service every time
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/14/2016 08:44 AM

Mr. Raymo

I will share your kind comments with Randall . He is outstanding in his role. Thank you so much for taking the time to let us service your vehicle and for filling out the survey.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
JO
JONATHAN ORBE
EL
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Eric L.
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly caring people. First class operation where the customer comes first. Outstanding service and technical guidance
Great job by a first rate team of professionals. I would highly recommend Tameron to all my friends/associates.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/13/2016 03:03 PM

WOW !..... Thank you for the comments Mr. Land. We look forward to seeing you again at your next service.

Employees worked with
JB
JOE Bajalia
Service Manager
JO
JONATHAN ORBE
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