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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

MB
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Michael B.
Krum, TX
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people!
yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/17/2016 12:58 PM

Thank You so much Mike

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
IM
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Irvin M.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Easy to drop off and pick up on my time schedule. Great service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/16/2016 07:52 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JP
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Jerryjoan P.
Roanoke, TX
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff!
Very helpful and out of their way for me!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/13/2016 08:33 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
SA
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Sherri A.
Denton, TX
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Great service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/13/2016 05:23 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
JB
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Jerry B.
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good people
T
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/03/2016 08:42 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CL
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Christine L.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The employees are super friendly
Over the top!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/30/2016 01:37 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/02/2016 05:15 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Denton, TX
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Eckert Hyundai
Excellent service! Would recommend this dealership to all Denton County customers.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/21/2016 06:57 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
MY
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Mark Y.
Krum, TX
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My review
I found the fuse cover on the floor. I think it was not installed correctly. I don't think I could have bumped it with my left knee and made it come loose. I found it underneath the drivers seat and I installed it and heard it click into place.
Recommended
Kesa B. from Eckert Hyundai responded on 03/25/2016 03:32 PM

Mr Yarbrough,
Did something go wrong on your last visit? The only reason i ask is that Hyundai grades us on a five star rating system and if we don't score a 5 star in Hyundai's eyes we failed. If we did something incorrectly please let me know.

Employees worked with
JR
JAKE RITTER
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Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great dealership
Always been treated great
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/19/2016 01:11 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
The Colony, TX
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient & friendly
Keisha is always very efficient.
I drive to Denton, even though I have closer options for service. Eckert is hands down top shelf service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/17/2016 10:42 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
JW
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Juliann W.
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Feels like family
Eckert Hyundai feels like home. Friendly staff, cozy waiting area, with quick and efficient service time.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/15/2016 06:42 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JI
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Jackie I.
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Experience
Great customer service. The service at Eckert is why I continue to buy my vehicles there!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/07/2016 06:29 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
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John C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
A professional friendly atmosphere
I would recommend Eckert Hyundai to my friends. From the purchasing of the car to the servicing of the car, it is always an excellent experience.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/11/2016 07:20 AM

Thanks Mr. Colombo

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Pilot Point, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great vehicle. Great service.
We recommend Eckert to all of our friends and family. We have been very pleased with our Elantra and the service at Eckert is top notch.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/10/2016 09:26 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
KR
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KEITH R.
Fort Worth, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Maintaining my car
I would recommend this dealership (Eckert Hyundai) in Denton, Texas to anyone wanting to buy a quality car from an outstanding group of car dealers. This place is the best dealership I've ever been to. From Don Wheeler and his crew with the Service end to Tommy Barham and the others on the sales end of this dealership, I'd recommend this place to anyone wanting a great deal on a car, and really good service follow-through throughout the lifetime of the vehicle.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/03/2016 10:41 AM

Mr. Reynolds,
Very kind words, thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
TM
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Tomas M.
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent warranty !
When I had a problem with my 2015 Elantra I took it to Eckert and they fixed it with no problem.It was a very smooth event all taken care of with the excellent Hyundai warranty.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/27/2016 08:39 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JW
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Juliann W.
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love This Place!
The staff here is absolutely wonderful! They always take great care of me and my car. Waiting area is very cozy and always clean. Staff is great at communicating and always gets my car finished quickly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/23/2016 06:35 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
TK
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Thomas K.
Denton, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change and Blue Link check
Great service and friendliness.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/11/2016 01:37 PM

thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MS
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MICHAEL S.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
great customer service.
Fast, friendly and professional.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/30/2015 06:35 AM

Thank You!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
TZ
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THOMAS Z.
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Jimmy is always the best!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/29/2015 04:49 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
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