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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / KRISTINA M MIRANDA
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KRISTINA M MIRANDA

Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(273 reviews)
87

Reviews of KRISTINA M MIRANDA

ES
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Edward S.
Surprise, AZ
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service !
Making appointments with the dealership is easy and the service people are very accommodating. My first two visits have been very good. I look forward to returning for more service on the Hyundai.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/21/2022 03:02 PM

Hi Edward

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Surprise, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
On time; billed as quoted; clean waiting area with coffee & snacks and I wasn’t bothered by sales staff!
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/21/2022 02:24 PM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
MT
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Manuel T.
El Mirage, AZ
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service Center
Kristina I’m the customer service department as always provides outstanding service ! Thank you
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/21/2022 02:13 PM

Hi Manuel

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
CD
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Chris D.
Surprise, AZ
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Courteous and professional.
Great service by Kristina.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/12/2022 06:58 AM

Hi Chris

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
AS
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Adam S.
Litchfield Park, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Service
Good job. Just wish they cleaned my rims off from all the grease and dirt.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/12/2022 06:52 AM

Hi Adam

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
GB
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Gary B.
Goodyear, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
SERVICE APPOINTMENT
WAS SUPER EASY TO SCHEDULE AN APPOINTMENT FOR SREVICE.
KRISTINA WAS GREAT! FRIENDLY AND PROFESSIONAL, AND THE VEHICLE WAS DONE AHEAD OF THE TIME PROMISED!
I DEFINITELY WILL BE SERVICING MY SONATA THERE AGAIN!
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/12/2022 06:51 AM

Hi Gary

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
TM
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Theresa M.
Goodyear, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
I had great service for my vehicle. Wait time was reasonable as well. Very friendly staff.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/12/2022 06:50 AM

Hi Theresa

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Goodyear, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
I have always had good service and it's always been on time.
I have always had good service there, The people that work there are nice
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/12/2022 06:48 AM



Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
avatar
KRISTINA M MIRANDA
Verified Customer
Surprise, AZ
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
verified customerVerified Customer
10
Category: Service
Service Call
Talked to representative at dealership. Explained the situation. Steps have been taken to resolve the problem so it does not happen again.
Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Buckeye, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional
Exceptionally excellent service, friendly staff, helpful and knowledgeable. They problem since when issues stops and kept us informed
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/12/2022 06:40 AM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
DG
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Doran G.
Sun City, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good experience
The staff took good care of me and my vehicle. There's nothing to walk to around the facility so I appreciate the comfortable waiting area, drinks/snacks, friendliness of the staff while I was waiting.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/12/2022 06:38 AM

Hi Doran

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
BK
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Barbara K.
Surprise, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
exceptional
every bit of my experience was beyond expectations. my treatment by the complete staff was exceptional. thank you.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/12/2022 06:35 AM

Hi Barbara

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
GG
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Gary G.
Lutsen, MN
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Friendly people and good service.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 01/12/2022 06:34 AM

Hi Gary

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
RD
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Richard D.
Surprise, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Outstanding
I have owned many cars over the years and often experienced marginal services. From the time I purchased th Sonata in 2017 this agency has provided outstanding attention and service.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/28/2021 10:19 AM

Hi Richard

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
MH
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Martin H.
Buckeye, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great experience at this dealership
They diagnosed and fixed all our problems. We were pleased with our experience.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/28/2021 10:19 AM

Hi Martin

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
avatar
KRISTINA M MIRANDA
Verified Customer
Goodyear, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Quick service
The day I went they were short staffed but still managed to get my car done in a timely manner. Will be back for future needs
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/28/2021 10:16 AM



Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
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KRISTINA M MIRANDA
BM
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Brian M.
Surprise, AZ
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customerVerified Customer
8
Category: Service
Survey
Happy with the dealership service. Not happy about my Hyundai purchase.
Employees worked with
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KRISTINA M MIRANDA
MM
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Mary M.
Phoenix, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Service
Great service
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/21/2021 06:52 AM

Hi Mary

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
avatar
KRISTINA M MIRANDA
MB
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Michael B.
Buckeye, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
GPS head unit replacement
They did a great job of replacing the defective GPS/Radio head unit . No scratches. Finished in a timely manner.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/21/2021 06:50 AM

Hi Michael

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
avatar
KRISTINA M MIRANDA
AS
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Albert S.
Surprise, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast and quality service
Very quick check in , friendly and honest service. I always have awesome service at this dealer . Especially when Kristina is working. I know I will get honest answers and she cares about her customers!
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/21/2021 06:49 AM

Hi Albert

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
avatar
KRISTINA M MIRANDA
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