Business Solutions

LV

LLAMARIS VAZQUEZ

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7 reviews)
63
Send a Message to LLAMARIS

MS
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Monica S.
Hockley, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
Great service, this is the second time I took my Palisade here to this location for an oil change. I was here a week ago for a new driver-side mirror and Jesus Perez took care of everything too, he was awesome!

HZ
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Henry Z.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
fast and friendly sevice
good people help
George/A S., Service Manager from Northwest Hyundai responded on 02/07/2022

Henry, 

Thank you very much for your feedback, and we appreciate your business. 

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi

Verified Customer
Cypress, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
BEST Service
Amazing staff and very professional
George/A S., Service Manager from Northwest Hyundai responded on 01/29/2022

Thank you so much for your feedback, and for you business.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi

PG
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Patrick G.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Oil Change
Easy and prompt.
George/A S., Service Manager from Northwest Hyundai responded on 01/26/2022

Patrick, 

Thank you very much for you feedback and for choosing Northwest Hyundai for your service needs.

George A. Sanchez
Northwest Hyundai
Service Director
Ph. 281-664-6223
g.sanchez@northwesthyundai.com
Semper Fi

Verified Customer
Houston, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customer Verified Customer
10
Category: Service
Cambio de aceite
Excelente personal muy atentos con el servicio

JR
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Jose R.
Magnolia, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
100% recomendable
Los recomiendo con los ojos cerrados
George/A S., Service Manager from Northwest Hyundai responded on 12/28/2021

Jose, 

Thank you so much for your feedback, and for choosing Northwest Hyundai for your service needs.

George A. Sanchez
Northwest Hyundai
Service Manager
PH. 281.664.6223 
g.sanchez@northwesthyundai.com
Semper Fi

Verified Customer
Houston, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customer Verified Customer
10
Category: Service
Cambio de aceite
Excelente personal muy atentos con el servicio

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/06/2021
Service Type: Maintenance
8
Category: Service
Mantenimiento
Debería haber una app para revisar cada uno de los puntos que se les hizo manteniendo y deberían lavar los autos al devolver los
George/A S., Service Manager from Northwest Hyundai responded on 12/07/2021

I'm so sorry, but we're in the middle switching systems and we will soon have that feature were you can choose what services you want to do or not do.  If I can do anything for you please feel free to contact me.

George A. Sanchez
Northwest Hyundai
Service Manager
PH. 281.664.6223 
g.sanchez@northwesthyundai.com
Semper Fi

Verified Customer
Canyon Lake, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/03/2021
Service Type: Maintenance
verified customer Verified Customer
3
Category: Service
Love Hyundai but disappointed with this location
I called to schedule an appointment about a week ahead. I stated I had a new vehicle, I had been to this location before with my previous Hyundai but moved. Unfortunately the service was not as excellent as I remembered. My vehicle maintenance gets inputted and updated in blue link. They asked me what needed to be done, I stated, "definitely an oil change but likely more as my miles are getting higher". They asked for my phone number and email and scheduled my appt. Upon arrival I was informed it was just an oil change I needed. The oil change took roughly 75 min. No one updated me. I got the text it was being worked on but no update after that. I had to go check the status of the vehicle after an hour . It was ready. Only an oil change was performed, which 75 min seems extreme for an oil change. They did however also give me a quick exterior wash which I'll account for 10-15 min max. 250 miles on the road and my vehicle notifies me "service is due". I access my bluelink and it tells me I need an oil change and tire rotation. The notification concerned me because I was worried my vehicle might be leaking oil therefore triggering the notification. I could not get service during a holiday week out of state. I was frustrated. I've had to have my vehicle serviced in other states as well and the other locations despite being out of state knew exactly what my vehicle needed and performed all tasks in 40 minutes. Plus they updated the information into blue link. They even followed up on my service. I didn't get either from this location. I used to love this dealership and was sad to move away from it, but they aren't the same anymore. Now I need to schedule another appt, almost two weeks later.
George/A S., Service Manager from Northwest Hyundai responded on 12/07/2021

I'm sorry to hear about you last visit here with us, and that your maintenance reminder on blue link, because that is a step we take.  If you had to pay for another oil change, please let me know, because you shouldn't have to pay for another oil change.  If I can do anything for you please feel free to contact me.

George A. Sanchez
Northwest Hyundai
Service Manager
PH. 281.664.6223 
g.sanchez@northwesthyundai.com
Semper Fi
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