Business Solutions

MH
gravatar

MUHAMED HAJ EBRAHEM

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(17 reviews)
100
Send a Message to MUHAMED

RD
gravatar
Ricky D.
Fairview, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customer Verified Customer
10
Category: Sales
Great customer service and product.
My wife and I shopped Mercedes, BMW, and Audi. This product was superior! The salesman was very knowledgeable and assisted us in picking the vehicle that most met our needs. I recommend This dealership to everyone!
MIKAELA M. from Hyundai Of Cool Springs responded on 02/07/2022

Hello There,
Our pleasure having you at our dealership! We're happy that Haj and the rest of our staff could assist you in the purchase of your handsome new vehicle! You have a very smooth ride there. 
Please let us know if you have any questions! 

Employees worked with

Verified Customer
Murfreesboro, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
verified customer Verified Customer
10
Category: Sales
Excellent costumer service.
Raj was an excellent sales person!!
MIKAELA M. from Hyundai Of Cool Springs responded on 01/28/2022

Hello There,
We appreciate your business! It was our pleasure to have you and are happy Raj could help give you a positive experience. Thank you for also taking of your time to do the survey. We're here if you need anything!

Employees worked with

OD
gravatar
Olivia D.
Spring Hill, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customer Verified Customer
10
Category: Sales
Excellent
The salesperson was super helpful and knowledgeable. The entire process was simple and easy, which made my car buying experience great!
MIKAELA M. from Hyundai Of Cool Springs responded on 01/19/2022

Hi There,
We appreciate your business! We're happy that Haj and the rest of our staff could help give you a smooth experience! Mission accomplished. Thank you also for taking of your time to do the survey. We're here if you have any questions! 

Employees worked with

SS
gravatar
Stephanie S.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customer Verified Customer
10
Category: Sales
First car in 10 years!
My experience at Hyundai of Cool Springs was seamless. I haven't had a car in 10 years and Haj Ebrahem and all involved made things very easy for me. Very reliable, excellent/fast communication, and straight forward about everything. Thanks to Haj and Hyundai of Cool Springs for the excellent and honest service! Would recommend to anyone looking for a new or used car!
MIKAELA M. from Hyundai Of Cool Springs responded on 11/29/2021

Hi There,
We appreciate you! We know you had other options to choose from and it was our priviledge to assist you in the purchase of your handsome new vehicle! 

Employees worked with

Verified Customer
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customer Verified Customer
10
Category: Sales
Great customer service
Haj was helpful finding the vehicle we want and kept us posted through the whole process. Explained the all the features. Chad was great to deal with. Thank you everyone at Hyundai of cool springs for making this process so easy
MIKAELA M. from Hyundai Of Cool Springs responded on 10/04/2021

Hello!
We greatly appreciate your business! Thank you for not only doing the survey but for your comments. We're happy that Haj, Chad and the rest of our staff could assist you; our pleasure! Please let us know if you have any questions.

Employees worked with

Verified Customer
La Vergne, TN
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
verified customer Verified Customer
Category: Sales
Love the vehicle and appreciate the dealership.
After discussing our concerns with the dealership they contacted us and was appreciative of our feedback and worked with us to resolve all concerns! Having a dealership willing to accept feedback and work with you is what I appreciate most about Hyundai of Cool Springs!
Recommended
Employees worked with

Verified Customer
La Vergne, TN
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
verified customer Verified Customer
Category: Sales
Love the vehicle and appreciate the dealership.
After discussing our concerns with the dealership they contacted us and was appreciative of our feedback and worked with us to resolve all concerns! Having a dealership willing to accept feedback and work with you is what I appreciate most about Hyundai of Cool Springs!
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/23/2021
Category: Sales
Love the vehicle but buying experience could have been better
The Kona is fantastic! We love it! The purchasing experience left a lot to be desired. Once we test drove and picked out the vehicle, the service declined. We finally reached a deal after multiple discussions and then it was cleaned and full tank of gas and see you later!
Not Recommended
MUHAMED H. from Hyundai Of Cool Springs responded on 07/24/2021

Thanks for feed back and promise will do better in future 

MIKAELA M. from Hyundai Of Cool Springs responded on 08/02/2021

Hey There,
We really appreciate you! We're grateful you would allow us to take up of your time to discuss and work through concerns; you helped us going forward so Thank You! 
Please know we are here if you need anything or have questions. 
Hope you have a blessed rest of your day! 

Employees worked with

Verified Customer
Fairhope, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
verified customer Verified Customer
Category: Sales
Excellent service and timely.
Sales was excellent and me got out by the time I specified
Recommended
Employees worked with

Verified Customer
Fairhope, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
verified customer Verified Customer
Category: Sales
Excellent service and timely.
Sales was excellent and me got out by the time I specified
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/12/2021
Category: Sales
Good service and fair
Good dealership
Recommended
MUHAMED H. from Hyundai Of Cool Springs responded on 07/12/2021

Thank you you for feedback and hope we do better next time

MIKAELA M. from Hyundai Of Cool Springs responded on 07/13/2021

Hello,
We thank you for your business! We're happy our staff could assist you in the purchase of your handsome new vehicle! Thank you for the survey to help us going forward. Please let us know if you have any questions!

Employees worked with

MH
gravatar
Megan H.
Burns, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2021
verified customer Verified Customer
Category: Sales
Not pushy, extremely kind sales person.
Haj was super kind, patient. Let us look at our own pace. While sitting waiting for numbers, we talked like family. I’m impressed with the vehicle as well. All around pleasant experience!!
Recommended
MIKAELA M. from Hyundai Of Cool Springs responded on 07/05/2021

Hello,
We appreciate your business! Thank you for taking the time to do the survey and comments. We're happy Haj could assist you! We will be building another dealership and this will help with the parking. 
We're here if you need anything; please let us know if you have any questions! 

Employees worked with

SM
gravatar
Serge M.
Smyrna, TN
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customer Verified Customer
Category: Sales
Haj is great!
My wife and I were in the market for a car and after going to several dealerships, we ended up randomly going to Hyundai...when we saw the 2022 Tuscon we were greeted by Haj who practically threw us a set of keys and said "It has a full tank of gas, take it out for a while and bring it back later. Have fun!" While we only took it for a short test-drive we loved the car and decided to purchase. Haj was very friendly, up front and honest, and we felt like we weren't being take for a financial ride... I highly recommend him to anyone in the market for a new vehicle!
Recommended
Employees worked with

SM
gravatar
Serge M.
Smyrna, TN
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customer Verified Customer
Category: Sales
Haj is great!
My wife and I were in the market for a car and after going to several dealerships, we ended up randomly going to Hyundai...when we saw the 2022 Tuscon we were greeted by Haj who practically threw us a set of keys and said "It has a full tank of gas, take it out for a while and bring it back later. Have fun!" While we only took it for a short test-drive we loved the car and decided to purchase. Haj was very friendly, up front and honest, and we felt like we weren't being take for a financial ride... I highly recommend him to anyone in the market for a new vehicle!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/25/2021
Category: Sales
Haj is great!
My wife and I were in the market for a car and after going to several dealerships, we ended up randomly going to Hyundai...when we saw the 2022 Tuscon we were greeted by Haj who practically threw us a set of keys and said "It has a full tank of gas, take it out for a while and bring it back later. Have fun!" While we only took it for a short test-drive we loved the car and decided to purchase. Haj was very friendly, up front and honest, and we felt like we weren't being take for a financial ride... I highly recommend him to anyone in the market for a new vehicle!
Recommended
MUHAMED H. from Hyundai Of Cool Springs responded on 05/25/2021

Thank you for you feed back and hope will do better in future 

Employees worked with

GW
gravatar
Geberemariam W.
Mount Juliet, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2021
verified customer Verified Customer
Category: Sales
Perfect place, Mohammad was amazing!!
Went there with no intention of buying car, thought hyuandi cars were bad until I saw them for myself.

Mohammad helped us out and picked out a car with us from A to Z and we realised how much better hyuandi is than everyone else.
Recommended
MIKAELA M. from Hyundai Of Cool Springs responded on 05/03/2021

Hello,
We appreciate your business! Thank you for taking the time to do the survey and comments about Haj. We're happy he could help change your mind about Hyundai's and decide on what car! Please let us know if you need anything. 
Welcome to the Hyundai of Cool Springs family! 

Employees worked with

Verified Customer
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
verified customer Verified Customer
Category: Sales
Great customer service
Staff went above and beyond to be sure we were satisfied, and continues to do so after the sale.
Recommended
MIKAELA M. from Hyundai Of Cool Springs responded on 03/29/2021

Hi There,
We appreciate your business! Thank you for taking the time to do the survey and for your comments. We're happy Haj could assist you. Thank you for choosing our dealership! 
Please let us know if you have any questions. 

Employees worked with

EM
gravatar
Elizabeth M.
Ashland City, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
verified customer Verified Customer
Category: Sales
Was impressed with Salesman
Sales person, Haj, was more than helpful and extremely professional at all times. I appreciated his personal attention. He called me a couple of times after the sale was complete to make sure I was happy and asked if there was anything else he could do for me.
Recommended
MIKAELA M. from Hyundai Of Cool Springs responded on 03/26/2021

Hi,
We greatly appreciate your business. We're happy Haj assisted you and helped give you an enjoyable experience! Thank you for taking the time to do the survey and for your comments as that helps us going forward! Thank you for choosing our dealership. 
Please let us know if you have any questions. We look forward to seeing you in the future! 

Employees worked with

MC
gravatar
Michael C.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
verified customer Verified Customer
Category: Sales
Love my Hyundai
Great people at a great place
Recommended
MIKAELA M. from Hyundai Of Cool Springs responded on 03/16/2021

Hello,
Thank you for your business! We're happy we could assist you and for choosing our dealership to purchase from! Thank you for taking the time to do the survey. 
Please let us know if you have any questions! 

Employees worked with

LK
gravatar
Lauren K.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
verified customer Verified Customer
Category: Sales
Great customer service
I was able to have all my questions answered very quickly, even after I purchased the car.
Recommended
MIKAELA M. from Hyundai Of Cool Springs responded on 02/22/2021

Hello,
Thank you for your business! We want our customers to feel valued and have an enjoyable experience! Thank you for not just doing the survey but for your comments too. We're glad we could answer your questions. If you ever need anything else, please let us know! 

Employees worked with

DS
gravatar
David S.
Brentwood, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2020
verified customer Verified Customer
Category: Sales
Fair and personable
Our salesman was very knowledgeable
Recommended
Employees worked with

Verified Customer
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customer Verified Customer
Category: Sales
2020 Huyndai Sonata SEL plus
I’m loving my new 2020 Huyndai Sonata SEL plus thank you Haj .
Recommended
Employees worked with

HL
gravatar
Hon L.
Culleoka, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020
verified customer Verified Customer
Category: Sales
Wonderful experience!
Haj Ebrahem was very helpful during the entire buying process. He took his time explaining everything to us. We appreciate his help.
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.