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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

CR
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Carlos R.
Scottsdale, AZ
2016 Hyundai Equus
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
verified customer Verified Customer
7
Category: Service
Outstanding Job
My service manager is Tops

Thank you Ricardo
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/30/2021
Service Type: Maintenance
6
Category: Service
Almost done
Great people the service manager is excellent the work to complete the job fell short of expectations.

Parts not available
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/30/2021 04:33 PM

Thank you Carlos for the feedback.

We share your frustration over parts availability - Ricardo will stay with it though and we promise to get your Equus sorted for you as soon as possible.  We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KP
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Kathryn P.
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always good
Enjoy working with Ricardo
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/17/2021 04:39 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MM
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Margaret M.
Scottsdale, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
Ricardo Garcia couldn’t have done more to make my service experience positive. He was courteous and so very professional. My service experience top-notch.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/08/2021 03:44 PM

Thank you Margaret for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RR
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Richard R.
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
Hyundai North Scottsdale has one of the best if not the best service departments in the valley. My service adviser Ricardo is very knowledgeable and takes the time to review all aspects of your service needs before service is provided. The service manager Mike is always available and will come over and say hello if you’re waiting in their newly remodeled service area lounge. The service techs are also top notch providing excellent care for your vehicle/s.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/08/2021 03:48 PM

What a wonderful review, thank you Richard.

We've been together a while now and it has been our absolute pleasure to be your dealer.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JS
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John S.
Phoenix, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
The service department is excellent!
Working with Ricardo and the team at Hyundai North Scottsdale is always a positive experience. I am pleased with the service and my car is in excellent shape due to the level of care provided by all team members.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/30/2021 09:23 AM

Thank you coach for the great review and recommendation for Ricardo Garcia.

We are veyr happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TS
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Theodore S.
Rio Verde, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
A great experience as it always is!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2021 11:16 AM

Thank you Theodore for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AB
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Amy B.
Phoenix, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Ricardo!
Ricardo is by far the best person working at Hyundai. He is always going above and beyond to take care of my car. I’m so grateful he’s my advisor! I’m so thankful for this dealership. Thank you!!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2021 11:17 AM

Thank you for Amy for the amazing review and recommendation for Ricardo Garcia your advisor.

We are so happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PM
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Phillip M.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Earnhardt. Showing them how it's done.
Other companies should record all of Earnhardt's calls for quality assurance and training purposes. They could really learn a lot.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2021 11:18 AM

Thank you for Phillip the great review.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Fountain Hills, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Outstanding service
Ricardo always provides outstanding service
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2021 11:18 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MS
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Mark S.
Scottsdale, AZ
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/18/2021
Service Type: Repair
Category: Service
Ricardo G. from Earnhardt Hyundai North Scottsdale responded on 03/18/2021 02:44 PM

Thnak you very much for your business, we look forward to see you and taking care of your vehicle.

Employees worked with
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Ricardo Garcia
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