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SureCritic / Hyundai Dealer / Pohanka Hyundai / WILL BISHOP
WB

WILL BISHOP

Pohanka Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(917 reviews)
67

Reviews of WILL BISHOP

NS
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NELLIE S.
Clinton, MD
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Dept is Top Notch
Service dept is wonderful. They know these vehicles, are very professional and courteous. You can not do better than to have your vehicle serviced here.
Recommended
Employees worked with
WB
WILL BISHOP
CH
COLIN HENRY
SS
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SHAWN S.
Alexandria, VA
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
greeting
The only thing I dont like is the wait when u first enter. You can stand there forever before anyone greets you. Especially the guy named Bishop, he is so rude. Sean, and the ladies are very nice.
Recommended
Employees worked with
WB
WILL BISHOP
DC
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DWAYNE C.
Washington, DC
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/14/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
customer service/mechanic is average
I went in for a oil change and a rubber strip for the panoramic roof and was advised I needed front brake service which i understand but the wait was to long. also after I left the push button start stop button stop working properly. I came back on 05/14/14 and was told the moduler needed to be replaced and they would have to order the part which means I would have to come back. they ordered the rubber strip but then realized when they removed the defective rubber strip they could not fix it because they ordered the wrong rubber strip.
Not Recommended
Employees worked with
WB
WILL BISHOP
TD
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TROY D.
Riverdale Park, MD
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
so far just a GREAT place to buy and service my new car.
My second Hyundai. Came in to test drive and drove off. I love Pohanka Hyundai so far. Its a way better dealership than College Park Hyundai by far.
Recommended
Employees worked with
WB
WILL BISHOP
SB
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SHIRLETA B.
Washington, DC
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Customer service Associate(Will,Sean and another guy cannot remember his name) are always pleasant and very attentive to all customers.
Recommended
Employees worked with
WB
WILL BISHOP
MB
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MARLON B.
Upper Marlboro, MD
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service and the people
Pohanka hyundia is a great for service and purchasing a new or used vehicle
Recommended
Employees worked with
WB
WILL BISHOP
TJ
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TONYA J.
Washington, DC
2009 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/14/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Dirty Car
My car was damaged by the dealership and oil was all over the interior upon return to me.
Not Recommended
Employees worked with
WB
WILL BISHOP
HT
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HERMANIA T.
Capitol Heights, MD
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendliness
My first experience ever. Not afraid to return in the future.
Recommended
Employees worked with
WB
WILL BISHOP
DF
DWAYNE FORRESTER
MM
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MICHAEL M.
Washington, D.C., DC
2001 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly,clean,reasonable priced, and convenient.
see review title.
Recommended
Employees worked with
WB
WILL BISHOP
AJ
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ANAYA J.
Forestville, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Superior Customer Service
Pohanka Hyundai provides consistent superior customer Service
Recommended
Employees worked with
WB
WILL BISHOP
PJ
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PATRICIA J.
Temple Hills, MD
2010 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/07/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Payment for Service
The cashier's equipment needs to be up-graded. I spent longer trying to get my debt/visa card to be accepted my the out-dated machine she was using. I had to get a ride to a ATM machine to w/d cash. My bank manager was on the phone with me the entire time trying to figure out why her machine said 'a referral was needed.' The cashier was not able to manually input the card number, etc. The experience was frustrating for me, and my bank manager.
Recommended
Employees worked with
WB
WILL BISHOP
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