The Honest-1 Auto Service Rep(s) are informative, when you have questions they give a explain the au
to problem(s) well.
They are friendly and Honest.
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Quick efficient and demonstrated effective communication throughout the job.
Had an excellent experi
ence with brake force and truly appreciate there services.
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Certainly not as expensive as dealership. So far all work has been good and lasted, no need to return
for extras. When they suggest other work you feel it is a suggestion and feel comfortable saying no. Appreciate that
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Very accommodating. They go above and beyond what you would expect when it comes to figuring out prob
lems and meeting needs. Took truck into My Auto for oil change and after hearing the noise that I was going into dealership the next day for warranty diagnosis/repair, it was recommended that I wait for the oil change in case the dealership service dept might want to inspect or analyze the oil. That is an example of caring more about what is in best interest of customer and vehicle than making money on a scheduled service appt.
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