#1 Cochran Hyundai of South Hills


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

758 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 3.1999985/5Overall Rating 3.1999985/5Overall Rating 3.1999985/5rating 3.1999985rating 3.1999985
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
100% Business Response
Latest Review about 17 hours ago
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Everyone I spoke to on the phone was very nice. The service & parts department was so accommodating. They allowed me to drop my car the night before, called me with all updates, allowed me to pay over the phone, and even had my keys & paperwork at the sales desk since my arrival would be after they closed. It seems rare to get such good service at car dealerships, but #1 Cochran goes above and beyond! Thank you for making the experience quick and painless.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/23/2018 08:31 AM
Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Work done right and on time
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 11:35 AM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/23/2018

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Charles O. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Only the Best do I Expect from #1 Cochran Hyundai of South Hills."
I am amazed every time I go to #1 Cochran for Service. I am given a ride to my place of employment by a very Courteous Driver to always start my day. Very Courteous Driver. My car is always ready as promised. Usually finished ahead of promised time. This particular time I went to waiting room for my ride. I looked at the cars in the showroom and sat down in the waiting room to look at my phone of course. The Service Rep. comes in and tells me there was a cancellation and my car was moved up and was finished. It gets no better than that. I never even left the Building. ***** here. I have purchased several cars over the years and without a doubt my experience at #1 Cochran Hyundai of South Hills has been without a doubt far and above the other dealers. #1 for a reason.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 07:32 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/21/2018

Hello Charles,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Becky D. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mark Doerfler"
Very polite advisers and quick service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 05:50 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/21/2018

Hello Becky,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
James W. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
I have had 3-Hyundais and the service at Cochran has always been top notch.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 01:51 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/20/2018

Hello James,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review of My cCurrent Service"
They got the job done.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/18/2018 04:56 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/19/2018

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
David D. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you service!"
Service manager helpful
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/18/2018 04:39 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/19/2018

Hello David,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Linda M. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No review"
Not entering review at this time
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 10:12 AM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/19/2018

Hello linda,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Leslie S. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service/Friendly Staff"
The employees are always very friendly and kind. I appreciate the free multi-point inspection that is performed during every service. I always have peace of mind when I get my vehicle serviced here.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 07:30 AM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/16/2018

Hello Leslie,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Joseph K. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very convenient "
Dealer is very convenient for us to drop off vehicle and catch the bus into downtown
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 03:38 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/15/2018

Hello Joseph,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Everything was really great, especially the person I worked with.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 11:43 AM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/15/2018

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Martin S. on 02/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Work was done well in a timely fashion
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/11/2018 07:09 AM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/12/2018

Hello Martin,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick service"
I brought my car in for a recall program.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/09/2018 10:31 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/12/2018

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Victoria A. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vicky’s review"
The service was prompt and with no hassles.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/09/2018 06:16 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/12/2018

Hello Victoria,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Richard C. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service dept"
i was very impressed on how i was treated and how quick the service on my car was considering that i did not purchase the vehicle there. the dealer that i leased the vehicle from was very disappointing and i will never do any business with that dealer again.i want to thank my service advisor mark who was very professional and very courteous. i will be back .
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/08/2018 04:23 AM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/08/2018

Hello Richard,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 02/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service at the dealer"
I always find a pleasant experience to get service at this dealership. Getting a hold of anyone, well that's a completely different story. The over complicated phone system makes it virtually impossible to talk to who ever it is you want to reach. I really wish they would do something about it. It spoils and otherwise wonderful experience.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/07/2018 01:42 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/08/2018

Hello,
Thank you for taking the time to complete this survey and providing your feedback. I do apologize about the phone system. Just in the past week as a company we are working on updating the phone system in hopes that this will not be an issue in the future. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Norman L. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I have always been satisfied"
never been more pleased
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 06:21 AM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/07/2018

Hello Norman,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Bradley A. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Figured out an issue I had taken to another dealer and couldn’t figure it out. Very quick as well! Highly recommend!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/06/2018 06:50 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/07/2018

Hello Bradley,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
John B. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"John"
Quick, professional service,
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 12:19 PM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/07/2018

Hello John,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Leslie G. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Friendly Service"
Service at #1 Cochran is always quick and friendly. Been taking my Hyundai to them for 11 years now.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/04/2018 08:30 AM
BENJAMIN M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 02/05/2018

Hello Leslie,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Displaying Review 1 - 20 of 758 in total