It is unfortunate that this customer is unhappy. At the time of completion all authorized repairs were working as designed.
Please note: Commercial use as a delivery vehicle with repeated stops and/or opening and closing of doors can cause abnormal wear and tear on on parts. Further repairs may be needed in the future.
We apologize for any confusion during the repair process, however this customers initial concern was a bad Transmission control module. After completion his vehicle operation normally for several days. Upon reinspection he had an additional concern that required internal transmission repairs. Because we do not perform internal transmission repairs he was referred to a transmission repair shop.
We apologize for your experience and hope we can better service you in the future. Our goal is to inform not alienate. In this instance we found a major problem with the vehicle and the seller had many questions. We strive to be unbiased and inform all parties involved of concerns and recommend sellers not be present during inspections. Again we are sorry for your poor experience and we will learn from this in hopes to prevent it in the future.
Thank you again for your business,
Adamson Auto & Diesel