Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

472 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


IY
Iyad Y.
Lyons, IL
Mazda Mazda6
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2018 Category: Service
Lyad said he received terrible service. His vehicle was in an accident and he took it to be inspected. Someone who runs the facility looked at his vehicle briefly and told him it needed a front knee assembly. He asked them to inspect it fully and call him with the exact problem. About 10 minutes later he received a call saying the same thing
This review was collected via phone interview by Customer Research Inc.
Don Y. from Advanced Automotive Care Inc responded on 06/16/2018

This gentlemen is a liar that’s not st all what happened
he did bring it in and we did inspect it the vehicle was hit very hard it had bent spindle and knuckle assembly he paid for the front end to be inspected but it also was hit at a different time on the other side which he didn’t tell us we did the 65.00 inspection like he asked I don’t know what he wants no 10 min all made. Up story


DV
david v.
Lyons, IL
Chevrolet Malibu
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/01/2016
That's the breaks
Returning a car after a break job without bleeding them is just wrong and you didn't even tell me. When I got behind the wheel and tried the breaks the peddle was close to hitting the floor. If there were other issues why you couldn't bleed the breaks you could have at least told me. I have had good luck with this place in the past, that's why I came back but this time not so good.
Don Y. from Advanced Automotive Care Inc responded on 08/07/2016

What your not saying is in fact we could not bleed 
the brakes due to the fact that the opposite side caliper 
was rusted but we told you that u needed both calipers 
you refused also fact of the matter was you wanted to do
your brakes with out doing both sides another words making the car
unsafe saying car was a junk and you didn't want to 
put any money into it !! so tell the whole story after you finally purchased the other brake caliper we took the entire side  back apart to do that over again the way we wanted to repair it in the first place 


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