Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 452 Reviews )

94% Would Recommend
Latest Review 12 days ago

Reviews


JH
Janet H.
Chicago, IL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Janet said the business is really good. The employees were nice and responsive.
This review was collected via phone interview by Customer Research Inc.

VB
Vijay B.
Mount Prospect, IL
INFINITI EX35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2019 Category: Service
Vijay said the service was good. His vehicle was delayed by 1 day because of parts.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Arlington Heights, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/21/2019
Some4 issues of concern
I AAA should be concerned with this location.I have used them a few times (AAA).
Seemed to get the issue resolved .
The part that is concerning there is the same guy that goes around the corner to the McDonald's parks their auto carrier tow truck practically in the middle of the lot.
Driving up to the drive through or just leaving from the drive through you are now forced to squeeze through their truck and parked cars.A child may run out or just a adult and will get hit by a car.Or if you are unlucky enough to have your car parked you wont be able to back up and leave.
The real reason Im writing this .Last night at 830 pm their van was driving on Arlington Heights Road no lights on at all .This is the insane part a Arlington heights Ambulance was comming up behind they had their light on though with alrms they refused to pull over as all do.Finally the ambulance was maybe 10-15 car spaces behind and really let the alarms off before he finally pulled from the left lane to the right.

AT
Anthony T.
Chicago, IL
Chevrolet Astro Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Anthony said the service provided by this business was great.
This review was collected via phone interview by Customer Research Inc.

JM
Jimmy M.
Chicago, IL
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Jimmy said he recommends this facility.
This review was collected via phone interview by Customer Research Inc.

BM
Bridget M.
Mount Prospect, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Bridget said the place's staff has been very courteous and very nice, and she understands that kind of stuff.
This review was collected via phone interview by Customer Research Inc.

HP
Hart P.
Schaumburg, IL
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
It is a great place for car repair work.
The person in chage was very pleasant and helpful and the work was done quickly.

LD
Lonny D.
South Barrington, IL
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Lonny said the business was very trustworthy and honest. They took care of the issue right away.
This review was collected via phone interview by Customer Research Inc.

JH
Josh H.
Rolling Meadows, IL
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Josh said this business was very responsive. They were fair and thorough.
This review was collected via phone interview by Customer Research Inc.

JH
Josh H.
Rolling Meadows, IL
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Josh said this business was very responsive. They were fair and thorough.
This review was collected via phone interview by Customer Research Inc.

AL
ALAN L.
Glendale Heights, IL
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Great service
Thank you Scott for all the great work. I appreciate that you were able to get the work done on Saturday
& deliver my car back to me. I will be bringing my car back soon to get the rest of the work done.

Thanks again,

Alan

GV
Goran V.
Buffalo Grove, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Goran said they met his expectations.
This review was collected via phone interview by Customer Research Inc.

SS
Syed S.
Des Plaines, IL
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Syed said Scott did a phenomenal job and focused on all the details by giving the customer what he really needs. Scott is doing an excellent job.
This review was collected via phone interview by Customer Research Inc.

GN
Giselle N.
Schaumburg, IL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Giselle said the staff communicated well.
This review was collected via phone interview by Customer Research Inc.

JL
JACK L.
Arlington Heights, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Honest work and reasonable pricing
Honest work estimates ,friendly staff and reasonable pricing ,Chris and Scott will answer any question you have about car problems

JK
Jerry K.
Prospect Heights, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Jerry said this business is all around very good. He added he is happy with the service provided, but feels it was expensive.
This review was collected via phone interview by Customer Research Inc.

GK
Gary K.
Forest Park, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Gary said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CD
Cliff D.
Roselle, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2019 Category: Service
Cliff said he didn't know if he was led to believe or that he was just hoping his vehicle would have been done by the end of the day, but it wasn't until around 4:30 when he was towed home. He was provided with a ride home from the business, and mentioned he hasn't been to a commercial mechanic but thought the price was on the higher end.
This review was collected via phone interview by Customer Research Inc.

CC
Claudia C.
Park Ridge, IL
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Reliable Auto Repair with Reasonable Prices
I have been bringing my cars for repairs for the past 7 years and have always had a positive experience. Very straight forward quotes and convenient shop hours. They will pick you up / drop you off if needed. Have been using their towing service as well.

BS
BARKLEY S.
North Reading, MA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
A Fortunate Happenstance
We are very satisfied with this AAA facility. On a recent road trip, our car broke down outside Chicago and we had no idea where we should get it fixed. Fortunately, we had AAA coverage and the recommendations we got proved to be solid. That's how we connected with All About Automotive. Their work on our car was quick, complete, and very reasonable. They communicated very well with us to discuss the various repair options we had and gave suggestions that met our future needs. As part of their program, they checked many elements of the car (tires, brakes, battery, fluids etc.) and also discovered that the car had a recall we were not aware of. They were polite, competent and we will return again.