Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

379 Reviews

94% Would Recommend
Latest Review 12 days ago

Reviews


JM
Jodi M.
Naples, FL
Mercury Mountaineer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Jodi said the service was not excellent.
This review was collected via phone interview by Customer Research Inc.

CJ
Cyriac J.
Niles, IL
Mercedes-Benz GL-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Cyriac said the service was good.
This review was collected via phone interview by Customer Research Inc.

RS
RAKSHIKESH S.
Elk Grove Village, IL
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018
Work is solid
The prices are reasonable. We'd like to set up a fleet account. Please see my previous emails regarding our request. Thank you!

BA
Becky A.
Des Plaines, IL
Audi A6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Becky said this business is really good.
This review was collected via phone interview by Customer Research Inc.

PG
Pavel G.
Wheaton, IL
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Pavel said the business fixed everything he wanted them to fix, however, he felt the price was a little inflated, He said that he could understand 2 hours of diagnostic time and was fine with that, however, the additional hour was excessive.
This review was collected via phone interview by Customer Research Inc.

BM
Billy M.
Des Plaines, IL
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Spoke with Deb. She said when the business called for the vehicle to be picked up it still took a couple of hours.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Des Plaines, IL
Volkswagen Touareg
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Dennis said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RZ
Richard Z.
ARLINGTON HEIGHTS, IL
Chrysler 300M
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Richard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Ted M.
Mount Prospect, IL
Audi Q7
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Ted said this business is very nice and polite but he thinks they are not able to work on Audis. He took his vehicle to the Audi dealership and it took care of the problem.
This review was collected via phone interview by Customer Research Inc.

KJ
Kanna J.
Schaumburg, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Kanna said the prices were high.
This review was collected via phone interview by Customer Research Inc.

JF
Juan F.
Streamwood, IL
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Juan said he does not do much business with the business.
This review was collected via phone interview by Customer Research Inc.

AZ
Aleksandr Z.
Chicago, IL
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Aleksandr said they did a great job.
This review was collected via phone interview by Customer Research Inc.

SA
Shrirman A.
Palatine, IL
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2017 Category: Service
Shrirman said the business was very good and he didn't have any issues. The staff was prompt. He was concerned because the initial quote was $500, and then they raised the price to $800 once they had the vehicle.
This review was collected via phone interview by Customer Research Inc.

KW
Keith W.
Evanston, IL
Chrysler Sebring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017 Category: Service
Keith said this business goes above and beyond in terms of accommodating the needs of their customers. They are helpful in making sure their customers can move from point a to point b when they are having trouble with their vehicles by offering rides or housing options. The customer service at this business is great and overall they do a really great job in making sure their customers are satisfied.
This review was collected via phone interview by Customer Research Inc.

ER
Erica R.
Mount Prospect, IL
Audi A6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Erica said she would have appreciated a call from the business with an update on her vehicle, as she didn't hear from the business for a whole day.
This review was collected via phone interview by Customer Research Inc.

GM
Gordama M.
Elk Grove Village, IL
Honda Civic Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Gordama said the employees are nice. The service is fine, and they completed the work on time. Her one concern is that her radio was not hooked up. They showed her how to fix the problem, but she did not have time to do it yet.
This review was collected via phone interview by Customer Research Inc.

CC
Claudia C.
Park Ridge, IL
Volvo S80
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017
Personal attention and customer service
I always bring my car back to All About Automotive because Chris and his service department are always very straight forward and honest on what repairs are absolutely necessary and what can actually wait. I appreciate them giving me the best available price and not charging me for parts that are not needed. Thanks All About Automotive! :)

DS
Daniel S.
Elk Grove Village, IL
smart fortwo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Daniel said he'd recommend this business.
This review was collected via phone interview by Customer Research Inc.

KF
KIM F.
Rolling Meadows, IL
Mitsubishi Outlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2017
Professional and informative
Whenever I get work done, they keep me informed of the status. They never try to upsell items. They will advise if any issues, no matter how small and make recommendations.

AT
Abhijeet T.
Schaumburg, IL
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2017 Category: Service
Abhijeet said there is always room for improvement at this business.
This review was collected via phone interview by Customer Research Inc.

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