Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

395 Reviews

94% Would Recommend
Latest Review 6 days ago

Reviews


EJ
Eva J.
Chicago, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Eva said the employees answered her questions and provided wonderful service. Chris was very nice. They provided good work. Her vehicle would not start a few days after service. It's so cold, she stated she doesn't know if it's a battery problem, or something else.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Arlington Heights, IL
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Daniel said that the business was honest and they got the work done quickly. He said the owner and helpers are courteous and he appreciates how hard it is.
This review was collected via phone interview by Customer Research Inc.

JS
Jerry S.
Arlington Heights, IL
Cadillac CTS Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Prompt service, thoughtful discussions on car condition and fair pricing.
Very friendly and considerate of your needs and car condition and explaining what needs to be done.

AP
Angelo P.
Palatine, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Angelo said that the place had good service
This review was collected via phone interview by Customer Research Inc.

DW
Dorothy W.
Des Plaines, IL
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
ABS Prob resolved for now by Adam
I arrived about about 8:30 am and Adam met me to discuss the problems of ABS and Brake light and sticking brakes when those lights were not displayed. It was very busy but the problems were resolved with advice to use the brakes by pumping and not hitting the brakes too hard on ice due to locking. We agreed with new tires and all the work I was safer than when I arrived and that I would have additional work done as soon as possible. Great job by the team!

JB
John / Jean B.
Mount Prospect, IL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
John
Honest assessment, direct communication and responsive service

FR
Frank R.
Arlington Heights, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Frank said he had to wait a while for the service. Everything was fast and done how he wanted. He is happy with the service provided.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Mount Prospect, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Best Service
Came in for an oil change and check. They found a small transmission hose leak which was recommended to be repaired, no sales pressure by staff, just an honest straight forward discussion.
Thanks for the honest service

DC
Dennis C.
Arlington Heights, IL
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Dennis said all the work was completed just right and the prices were good.
This review was collected via phone interview by Customer Research Inc.

MM
Mattew M.
Mount Prospect, IL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Mattew said this business is polite, professional, timely and did not try to sell him anything he did not want.
This review was collected via phone interview by Customer Research Inc.

DC
Danielle C.
Arlington Heights, IL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Danielle said the employees are awesome and amazing. They are super nice and always make sure she gets home safely.
This review was collected via phone interview by Customer Research Inc.

CC
Coran C.
Prospect Heights, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Coran said he has been to this business 2 times. He went for an emissions and passed. His vehicle is working very nicely. The people are very good and the service is fast. He had no problems. He had a very good experience. He brought the wrong part and he had to go back and there was no problem changing the part.
This review was collected via phone interview by Customer Research Inc.

ZS
Zach S.
Chicago, IL
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Zach said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KE
Khalif E.
Chicago, IL
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Khalif said the service was good and the staff was very informative.
This review was collected via phone interview by Customer Research Inc.

RA
Ralph A.
Mount Prospect, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Ralph said they have good service and do good work and he is a long time customer.
This review was collected via phone interview by Customer Research Inc.

LD
Leo D.
Benton Harbor, MI
Subaru WRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Leo said he had no problems with his service.
This review was collected via phone interview by Customer Research Inc.

VL
Victoria L.
Chicago, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Victoria said the business is really honest. She really likes taking the vehicle there.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
Arlington Heights, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
William said he was extremely happy and the business was really honest.
This review was collected via phone interview by Customer Research Inc.

SM
Sylvia M.
Northbrook, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Sylvia said it was wonderful and she felt very comfortable. She said she was pleased they were able to help and assist in getting her vehicle and she absolutely would recommend them.
This review was collected via phone interview by Customer Research Inc.

WN
Walter N.
Chicago, IL
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Walter said that this is the only business he will take his vehicles to for service.
This review was collected via phone interview by Customer Research Inc.