Reviews
PA
Patricia A.
Rolling Meadows, IL
Cadillac CTS

07/09/2018
Category:
Service
Patricia said the business was very nice but they let her leave with her vehicle without functioning brake lights. She had to get them replaced on her own after driving home without them working.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tony S.
Arlington Heights, IL
Honda Civic Cpe

05/15/2018
Category:
Service
Tony said the business gave him a quote that was higher than what other facilities in the area would have charged. The amount of time that the staff said the service would take was also longer than others in the area quoted.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Mary S.
Elk Grove Village, IL
Hyundai Sonata

02/16/2018
Category:
Service
Mary said she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SP
Sarah P.
Wood Dale, IL
Volkswagen Passat

06/09/2017
Category:
Service
Sarah said it took awhile. There were a lot differences with the prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
KC
Kevin C.
Glenview, IL
Subaru Impreza

02/08/2017
Category:
Service
Spoke with Kevin's son. He said he was told the service would cost $1,000. When his dad spoke with them, he was told the service would cost $650.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Julia S.
Schaumburg, IL
Honda Odyssey

12/11/2016
Category:
Service
Julia said the towing service at this business is not very good and they charged her extra. She would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
GW
Greg W.
Arlington Heights, IL
Chevrolet TrailBlazer

10/21/2016
Category:
Service
Greg said the overall experience was average. However, he is happy with the work the business did for him and he would recommend them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SD
Stephen D.
Milwaukee, WI
Ford Taurus

10/07/2016
Category:
Service
Stephen said since going in to this business for service his vehicle is difficult to start up in the morning. He mentioned they replaced the starter and a wear harness, but for some reason this replacement is not working effectively. He has an appointment to go in on Monday.
Recommended
This review was collected via phone interview by Customer Research Inc.
NF
Nicola F.
Arlington Heights, IL
Subaru Forester

07/12/2016
Category:
Service
Nicola said there were inconsistencies with finding the problem identifying the cause of the steering problem, the follow up of the service did not meet he expectations.
This review was collected via phone interview by Customer Research Inc.
EC
Elizabeth C.
Chicago, IL
Pontiac Grand Am

06/30/2016
Category:
Service
Elizabeth said she had to make all of the calls to them.
Recommended
This review was collected via phone interview by Customer Research Inc.
TO
Tameesha O.
Mount Prospect, IL
Pontiac Torrent

03/12/2016
Category:
Service
Tameesha said she called and asked how much it'll be for an oil change and she was quoted a price of about $45.00 to $50.00. When she received the bill, it turned out to be about $62.00.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
Andy S.
Streamwood, IL
Ford Explorer Sport Trac

03/03/2016
Category:
Service
Andy said everybody at the business was friendly but they took a long time with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Displaying all 12 Review