Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(552 Reviews)

92% Would Recommend
Latest Review 8 days ago

Reviews


SP
Sharon P.
Des Plaines, IL
Kia Soul
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/15/2020 Category: Service
Sharon said she bought a headlight at a different business and she brought it to the business to install. She stated that the business said that the bulb she bought was the wrong size. She wondered how it could be the wrong size when she bought the same size as the other headlight. The business installed the headlight that she got from them and she left. The next day, the headlight burned out. She took it back to the business astounded that the brand new headlight would burn out the next day. The business put in another bulb and the next day, the bulb burned out again. She went back to the business and asked that they install the bulb that she bought from the first business and it worked fine. It was the same size as the other side but it's just that the staff did not install it correctly. She wants to have a refund of the bulb she bought from the business. She would not recommend this business for service due to these issues.

PA
Patricia A.
Rolling Meadows, IL
Cadillac CTS
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/09/2018 Category: Service
Patricia said the business was very nice but they let her leave with her vehicle without functioning brake lights. She had to get them replaced on her own after driving home without them working.

TS
Tony S.
Arlington Heights, IL
Honda Civic Cpe
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/15/2018 Category: Service
Tony said the business gave him a quote that was higher than what other facilities in the area would have charged. The amount of time that the staff said the service would take was also longer than others in the area quoted.

MS
Mary S.
Elk Grove Village, IL
Hyundai Sonata
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/16/2018 Category: Service
Mary said she would recommend the business for service.

SP
Sarah P.
Wood Dale, IL
Volkswagen Passat
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/09/2017 Category: Service
Sarah said it took awhile. There were a lot differences with the prices.

KC
Kevin C.
Glenview, IL
Subaru Impreza
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2017 Category: Service
Spoke with Kevin's son. He said he was told the service would cost $1,000. When his dad spoke with them, he was told the service would cost $650.

JS
Julia S.
Schaumburg, IL
Honda Odyssey
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/11/2016 Category: Service
Julia said the towing service at this business is not very good and they charged her extra. She would not recommend this business for service.

GW
Greg W.
Arlington Heights, IL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/21/2016 Category: Service
Greg said the overall experience was average. However, he is happy with the work the business did for him and he would recommend them for service.

SD
Stephen D.
Milwaukee, WI
Ford Taurus
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/07/2016 Category: Service
Stephen said since going in to this business for service his vehicle is difficult to start up in the morning. He mentioned they replaced the starter and a wear harness, but for some reason this replacement is not working effectively. He has an appointment to go in on Monday.

NF
Nicola F.
Arlington Heights, IL
Subaru Forester
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/12/2016 Category: Service
Nicola said there were inconsistencies with finding the problem identifying the cause of the steering problem, the follow up of the service did not meet he expectations.

EC
Elizabeth C.
Chicago, IL
Pontiac Grand Am
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2016 Category: Service
Elizabeth said she had to make all of the calls to them.

TO
Tameesha O.
Mount Prospect, IL
Pontiac Torrent
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2016 Category: Service
Tameesha said she called and asked how much it'll be for an oil change and she was quoted a price of about $45.00 to $50.00. When she received the bill, it turned out to be about $62.00.

AS
Andy S.
Streamwood, IL
Ford Explorer Sport Trac
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/03/2016 Category: Service
Andy said everybody at the business was friendly but they took a long time with the service.