Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 262 Reviews )

99% Would Recommend
Latest Review 6 months ago

Reviews


JM
Josh M.
Phoenix, AZ
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2018 Category: Service
Josh said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

JA
Jose A.
Phoenix, AZ
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Jose said the problem he went to get repaired didn't get fixed.
This review was collected via phone interview by Customer Research Inc.

PQ
Paula Q.
Arizona
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Paula said the office girl seemed new and she was distracted, but the mechanic was very helpful. She would definitely return for more service.
This review was collected via phone interview by Customer Research Inc.

MR
Mauerina R.
Phoenix, AZ
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2017 Category: Service
Mauerina said this business had no air conditioner while waiting. She liked their prices and service.
This review was collected via phone interview by Customer Research Inc.

TM
TINA M.
Glendale, AZ
Chevrolet Aveo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017
Returning customer
Great customer service.

JW
Jim W.
Phoenix, AZ
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2017 Category: Service
Jim said this business did a very good job on his vehicle, but they were expensive.
This review was collected via phone interview by Customer Research Inc.

TP
Terence P.
Glendale, AZ
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2017 Category: Service
Terence said he likes the service at the business.
This review was collected via phone interview by Customer Research Inc.

MV
Manuel V.
Arizona
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2016 Category: Service
Manuel said this business repaired his vehicle correctly.
This review was collected via phone interview by Customer Research Inc.

LG
Lorraine G.
Arizona
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2016 Category: Service
Lorraine said this business was good. They performed great work and she has been taking her vehicle to them for quite awhile. They fixed the air conditioning and the compression underneath the hood. However, the day after her vehicle was returned, the air conditioning continued to blow hot air. She had to take the vehicle back and they told her the issue was either due to her motor or an issue within her dashboard. She stated she felt they should have been able to determine this from the start.
This review was collected via phone interview by Customer Research Inc.

JS
Jessica S.
Phoenix, AZ
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2016 Category: Service
Jessica said this business told her the brake fluid was contaminated so she took her vehicle to where she usually has her brakes done. They told her the brake fluid was not contaminated. Other than that, she said she is happy with the business. They have great customer service.
This review was collected via phone interview by Customer Research Inc.

DB
Dorine B.
Arizona
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2016 Category: Service
Dorine said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

MM
Marcos M.
Arizona
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2016 Category: Service
Marcos said Gilbert is a good guy. He is prompt, reasonable and provides good details. He also said Gilbert gets straight to point about what the problem is.
This review was collected via phone interview by Customer Research Inc.

CC
Clemente C.
Arizona
Infiniti G37
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2016 Category: Service
Clemente said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TR
Todd R.
Phoenix, AZ
Saturn Ion 2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Todd said the employees are nice and courteous. They provide really good service but his one concern was they said his vehicle would be ready at noon but it was not ready until 2pm.
This review was collected via phone interview by Customer Research Inc.

JA
Jeffrey A.
Phoenix, AZ
Acura 3.2TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2016 Category: Service
Jeffrey said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EB
Eva B.
Arizona
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2016 Category: Service
Eva said they did the work effectively. She waited more than an hour because they had to pick up the tire and this made her late for work. She expected the wait to be 20 or 30 minutes.
This review was collected via phone interview by Customer Research Inc.
AMC Automotive T., Owner from AMC Automotive responded on 05/19/2016

Thank you for your feedback, we try our best possible to get our customer back on the road sooner. We apologize for making you late for work, we look forward to making your next experience better.

Gilbert Najera 
Owner
602-769-8555

PV
Paula V.
Avondale, AZ
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2016 Category: Service
Paula said she had to go back a second time for the same problem.
This review was collected via phone interview by Customer Research Inc.

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