Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

274 Reviews

89% Would Recommend
Latest Review 6 days ago

Reviews


AG
Andi G.
Portland, OR
Volkswagen Passat Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Andi said the staff does a good job, but she often feels rushed, and would like a little more time spent explaining the details of the service.
This review was collected via phone interview by Customer Research Inc.

AF
Andrew F.
Portland, OR
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018
Very thorough good service
They know what they are doing. Sure there are cheaper places to get your car serviced but at least here you know it’s done right with a damn good warranty.

SP
Steve P.
Portland, OR
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Steve said he had a pleasurable experience with the service and staff at this business.
This review was collected via phone interview by Customer Research Inc.

PM
Peggy M.
Portland, OR
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Peggy said there was a discrepancy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Portland, OR
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018
Windshield wiper rekay
Came in to check on several items. Seatbelt replacement too expensive. Relay fixed asap. Did want tire checked. Not sure that happened. Next time!

JP
James P.
Portland, OR
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018
Trustworthy, thorough.
These guys do good work, pretty thorough and trustworthy. My car is 120k and although it seems to always need something done, it runs great, and I’ve been happy with service here since switching from the dealership service that was getting worse and worse.

NF
Nate F.
Portland, OR
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Nate said the business was more expensive than thought. He said he is having problems with his vehicle again and will be taking it back on Monday.
This review was collected via phone interview by Customer Research Inc.

LJ
Lamore J.
Portland, OR
GMC S15 Jimmy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Lamore said everything was good but the price was high. The staff did diagnose his vehicle and told him what was wrong. He went to a different business and he got it done.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Portland, OR
Cadillac STS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018
Art of mantance
Do a great job of repairing your car.

AR
Alex R.
Oregon
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Alex said the business was very nice, polite and responsive but too expensive for him to get the work done.
This review was collected via phone interview by Customer Research Inc.

HS
Herschel S.
Portland, OR
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Herchel said he was stunned by the price of service.
This review was collected via phone interview by Customer Research Inc.

AC
Adam C.
Portland, OR
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
Adam said he had good service.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Portland, OR
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Ben said the staff provided good service. The price was a big high.
This review was collected via phone interview by Customer Research Inc.

TB
Trevor B.
Oregon
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Trevor said the service was good, but he was told the vehicle would be completed by Friday, and it actually took until Monday.
This review was collected via phone interview by Customer Research Inc.

SH
Sara H.
Oregon
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Sara said she was satisfied with the service at this business, but she wished the staff would have given her more details about the repairs to her vehicle.
This review was collected via phone interview by Customer Research Inc.

JP
Jerome P.
Portland, OR
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Jerome said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AC
Anthony C.
Portland, OR
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Anthony said the service took awhile, and it was more expensive than he thought.
This review was collected via phone interview by Customer Research Inc.

TD
Tina D.
Portland, OR
Buick Verano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2018
Please include break down of cost on report
Con:I could not find a break down of what i was charged(hourly rate, time spent on repair, cost of each part, ect.) on the bill.
Pros: Service was great, they were quick and efficient. They take great notes, have a web site to view your report and send a link to your cell phone to have on the spot viewing. They showed me the damage parts.

CH
Charles H.
Portland, OR
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Charles said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Portland, OR
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018
Lubrication and replacement of brake fluid, transmission fluid and coolant.
The cost of maintenance continues to overwhelm me. Replacing those liquids cost 600 dollars?