Overview

Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

252 Reviews

89% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Portland, OR
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018
Windshield wiper rekay
Came in to check on several items. Seatbelt replacement too expensive. Relay fixed asap. Did want tire checked. Not sure that happened. Next time!

JP
James P.
Portland, OR
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018
Trustworthy, thorough.
These guys do good work, pretty thorough and trustworthy. My car is 120k and although it seems to always need something done, it runs great, and I’ve been happy with service here since switching from the dealership service that was getting worse and worse.

NF
Nate F.
Portland, OR
Mazda Mazda6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Nate said the business was more expensive than thought. He said he is having problems with his vehicle again and will be taking it back on Monday.
This review was collected via phone interview by Customer Research Inc.

LJ
Lamore J.
Portland, OR
GMC S15 Jimmy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Lamore said everything was good but the price was high. The staff did diagnose his vehicle and told him what was wrong. He went to a different business and he got it done.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Portland, OR
Cadillac STS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018
Art of mantance
Do a great job of repairing your car.

AR
Alex R.
Oregon
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Alex said the business was very nice, polite and responsive but too expensive for him to get the work done.
This review was collected via phone interview by Customer Research Inc.

HS
Herschel S.
Portland, OR
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Herchel said he was stunned by the price of service.
This review was collected via phone interview by Customer Research Inc.

AC
Adam C.
Portland, OR
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
Adam said he had good service.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Portland, OR
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Ben said the staff provided good service. The price was a big high.
This review was collected via phone interview by Customer Research Inc.

TB
Trevor B.
Oregon
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Trevor said the service was good, but he was told the vehicle would be completed by Friday, and it actually took until Monday.
This review was collected via phone interview by Customer Research Inc.

SH
Sara H.
Oregon
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Sara said she was satisfied with the service at this business, but she wished the staff would have given her more details about the repairs to her vehicle.
This review was collected via phone interview by Customer Research Inc.

JP
Jerome P.
Portland, OR
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Jerome said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AC
Anthony C.
Portland, OR
Toyota Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Anthony said the service took awhile, and it was more expensive than he thought.
This review was collected via phone interview by Customer Research Inc.

TD
Tina D.
Portland, OR
Buick Verano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2018
Please include break down of cost on report
Con:I could not find a break down of what i was charged(hourly rate, time spent on repair, cost of each part, ect.) on the bill.
Pros: Service was great, they were quick and efficient. They take great notes, have a web site to view your report and send a link to your cell phone to have on the spot viewing. They showed me the damage parts.

CH
Charles H.
Portland, OR
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Charles said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Portland, OR
Chrysler Sebring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018
Lubrication and replacement of brake fluid, transmission fluid and coolant.
The cost of maintenance continues to overwhelm me. Replacing those liquids cost 600 dollars?

ER
Eric R.
Portland, OR
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Eric said there were a few scheduling conflicts. The staff told him a certain day, then that day, he was told they were too busy.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Portland, OR
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
John said they did a good job and met their quote.
This review was collected via phone interview by Customer Research Inc.

NR
Nita R.
Portland, OR
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2018 Category: Service
Nita said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

FN
Frances and Allen N.
Portland, OR
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2018
great service for an oil change, replacing bulbs and general check-up
I wasn't going to complain, because it's not a big deal, but since you asked: It states on the invoice "driver side vacuumed". It wasn't vacuumed, in fact there were large clumps of dirt on the driver's side that would have easily been swept up by a vacuum.
Other than that, everything was great. And as I stated, it really wasn't a big deal.