Art Of Maintenance

AoM performed a thorough diagnosis of my vehicle (2010 Jeep) and texted me a link to a step by step walkthrough of the diagnosis - very impressive. I talked with a person about which work to do first. Their cost estimates proved solid and I paid what they estimated. I have complete faith in the quality of the repairs performed. They showed me the corrosion on the old parts they replaced and explained the work performed in as much detail as I wanted.
While estimating how long the work would take they had to revise their estimated completion time. Initially they said they would try to have the vehicle ready by 5pm on the day I dropped it off, but they couldn't commit to this. (This was not a problem). They said they would definitely have it ready by 12pm the next day. I scheduled my own work day around the assumption that the work would be complete by 12pm next day. The next day I called at about 11.30 and was told that it would take a bit longer. I had to make an adjustment to my own schedule but it was not a big problem. Then they called again at about 2pm to say that the new completion time would be 3pm, due to a machine being in use on another vehicle. I appreciated this heads-up but the second adjustment I had to make to my own schedule was more significant. I would have preferred them to tell me "between 2pm and 4p tomorrow" when I dropped the vehicle off, so I could schedule my own day accordingly.
Overall I was happy with the experience because the most important aspect to me was the quality of the work performed. I plan to go back here for future repairs.

Atricia said the staff forgot to fix her rear back up light this last visit.

Andi said the staff does a good job, but she often feels rushed, and would like a little more time spent explaining the details of the service.

They know what they are doing. Sure there are cheaper places to get your car serviced but at least here you know it’s done right with a damn good warranty.

Steve said he had a pleasurable experience with the service and staff at this business.

Peggy said there was a discrepancy.

Came in to check on several items. Seatbelt replacement too expensive. Relay fixed asap. Did want tire checked. Not sure that happened. Next time!

These guys do good work, pretty thorough and trustworthy. My car is 120k and although it seems to always need something done, it runs great, and I’ve been happy with service here since switching from the dealership service that was getting worse and worse.

Nate said the business was more expensive than thought. He said he is having problems with his vehicle again and will be taking it back on Monday.

Lamore said everything was good but the price was high. The staff did diagnose his vehicle and told him what was wrong. He went to a different business and he got it done.

Do a great job of repairing your car.

Alex said the business was very nice, polite and responsive but too expensive for him to get the work done.

Herchel said he was stunned by the price of service.

Adam said he had good service.

Ben said the staff provided good service. The price was a big high.

Trevor said the service was good, but he was told the vehicle would be completed by Friday, and it actually took until Monday.

Sara said she was satisfied with the service at this business, but she wished the staff would have given her more details about the repairs to her vehicle.

Jerome said he would recommend the business for service.

Anthony said the service took awhile, and it was more expensive than he thought.

Con:I could not find a break down of what i was charged(hourly rate, time spent on repair, cost of each part, ect.) on the bill.
Pros: Service was great, they were quick and efficient. They take great notes, have a web site to view your report and send a link to your cell phone to have on the spot viewing. They showed me the damage parts.