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Auto Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,000 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to
For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Auto Center the best car service in Chappaqua!
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(914) 244-5136

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
480 Bedford Rd, Chappaqua, NY 10514

Affiliations

ASE
ASE - Master Certification
Technet
Auto Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,000 Reviews)

SR
Suzy R.
Yorktown Heights, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Best kept secret
These guys are nice, honest and patient. They always find a way to fit you in and get your car fixed in a timely manner.

MW
Michael W.
West Harrison, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Quick Diagnosis / Excellent Service
I found this hidden gem by searching on Google and reviewing comments others made so hopefully my comment is found by someone and brings them here as well. The team of folks here work together very well. They communicate effectively amongst each other with regards to diagnosis and remedy which in turn translates to a better customer experience. While most times you walk in shops and feel like you're bothering the employees by wanting to actually pay for service, these folks are warm, inviting, friendly and are attentive to your needs. They don't push you to spend unnecessary money and listen the first time, which eliminates the need to repeat yourself (which I loathe) , confirm what you said and keep you informed throughout the process - no surprises!

They do excellent work and I've never had al problem. Highly recommended!

AV
Anthony V.
Tarrytown, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
Category: Service
Anthony said they were great, did exactly what they said, everybody was courteous, friendly and professional.
Recommended

CS
Christina S.
Bronx, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Tires
Highly recommended… good and honest people. Frank did help me. Thank You!
The Team A. from Auto Center responded on 07/06/2025 09:33 AM

We're glad to hear you had a positive experience! It's great to know that Frank and the team could assist you in a way that left you feeling satisfied. Honesty and quality service are our top priorities, and it seems like we nailed it this time! If you ever have more questions or need help in the future, we're just a phone call away. Cheers!


V.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Always excellent service
I cannot say enough good things about these guys!!! They get you right in, keep you informed, car is ready when promised fair pricing and never an issue with the work they do! Try and find that somewhere else!!!
The Team A. from Auto Center responded on 07/06/2025 09:33 AM

We're delighted to hear about your experience with us! It sounds like our team was on their A-game, making sure your car was treated like royalty. We always strive to keep our customers in the loop and maintain that promise of timely service—like a well-timed plot twist in your favorite movie. We appreciate your kind words and look forward to keeping your wheels turning smoothly!


TC
Toe-Fun C.
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Honest, reliable and test car repair shop
Auto Center Auto Repair is hands down the best car repair shop in town. I brought in my 2002 Toyota Avalon for car inspection and wiper replacement, and John diagnosed and fixed the issue within 3 hours. Not only were they incredibly knowledgeable, but they also explained everything clearly and didn’t try to upsell me on unnecessary work. The pricing was good and the staff was friendly. I felt confident leaving my car in their hands. Highly recommended for anyone looking for honest and reliable car repair!
The Team A. from Auto Center responded on 07/05/2025 09:34 AM

We’re overjoyed to read your review! It sounds like your 2002 Toyota Avalon received the VIP treatment it deserves. At Auto Center Auto Repair, we make it a priority to keep our customers in the loop and to avoid those sneaky upselling tactics that can leave a bad taste in your mouth. We're glad to hear you found our team knowledgeable and friendly—our wrenches are more than just tools; they’re part of the family! Thanks for spreading the word about our little corner of the repair world. Your support means everything to us!


Verified Customer
Ossining, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Nothing but great service!
Positive, friendly experience every time!
The Team A. from Auto Center responded on 07/05/2025 09:34 AM

We appreciate you taking the time to share your experience! It sounds like our team is hitting all the right notes when it comes to service. We always aim to keep it friendly and positive—like a warm cup of coffee on a chilly morning. Your support means a lot to us, and we look forward to keeping that vibe going during your next visit!


NK
Nicolas K.
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Honest and easy
Great place for work big and small. Honest and really nice people. Plus some nice eye candy while you are there (vintage cars)
The Team A. from Auto Center responded on 07/02/2025 09:35 AM

We appreciate your fantastic review! It seems we’ve managed to tick off all the right boxes—great service and a little automotive eye candy. Who can resist those vintage cars? We're glad you had a positive experience, and we look forward to welcoming you back for more great work, big or small!


Verified Customer
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Always great service
The only place to bring your car for service.
The Team A. from Auto Center responded on 07/01/2025 09:34 AM

It's fantastic to hear that you've found your go-to spot for car service! We aim to be the top pit stop for your automotive needs, and it sounds like we hit the mark. From oil changes to the occasional tune-up, we’re here to keep your ride running smoothly and efficiently. Your trust means the world to us, and we're glad you're part of our Auto Center family!


Verified Customer
Shrub Oak, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Very quick service
I went without an appointment and I got my tire changed within 2 hours. Very appreciate.
The Team A. from Auto Center responded on 06/29/2025 09:35 AM

It’s fantastic to hear that we could get you back on the road in just a couple of hours, even without an appointment! Our team loves a good tire-changing challenge. We appreciate you trusting us with your vehicle, and we’re always ready to help, whether you're on a schedule or flying by the seat of your pants. Safe travels!


MK
Michael K.
Armonk, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Fortunate for Same Day Turnaround
Brought my son’s car in after he popped a tire in a pothole. John was able to look at it immediately, determined that only a new tire and not a wheel repair was needed. Tire was ordered and installed by the end of the day and I had Auto Center change the oil and check over the car. Engine belt needed to be replaced as well and this was done. All was finished by end of day. Pricing is honest and very fair.
The Team A. from Auto Center responded on 06/25/2025 09:34 AM

It's always a relief when a pothole isn't plotting your car's demise. We're glad John was on hand to quickly assess the situation and get things rolling—literally! It sounds like your son’s car was in good hands, and we appreciate you trusting us to take care of it. Fair pricing is part of our philosophy, so it's great to hear that it hit the right note for you. Here’s to smooth driving ahead!


BB
Bob B.
New Rochelle, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Great service
Was fortunate to have been recommended to Auto Center by a trusted friend. Their automotive expertise is top notch so able to diagnose complicated problems and offer sound direction and advice.
The Team A. from Auto Center responded on 06/24/2025 09:35 AM

We appreciate you taking the time to share your experience. It's great to hear that your friend's recommendation led you our way. Diagnosing complicated automotive issues can feel like trying to solve a mystery, but we're glad to be your trusty sidekick in the investigation. If you need any assistance in the future, remember we're here, ready to lend a wrench or a helping hand.


JS
gravatar
Joseph S.
Ossining, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Auto Center is the best
Great staff and Great work as always
The Team A. from Auto Center responded on 06/24/2025 09:35 AM

We’re delighted to hear that you had a fantastic experience with our team! Great staff makes all the difference, and we’re glad their hard work shined through. If there’s anything specific that stood out to you, feel free to share. Here’s to keeping those wheels turning smoothly!


SR
Suzy R.
Yorktown Heights, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Always a good visit
Friendly, trustworthy and accommodating as usual. Always a pleasure dealing with this garage.
The Team A. from Auto Center responded on 06/21/2025 09:35 AM

We really appreciate your kind words! It's fantastic to hear that you find us friendly and trustworthy. We always aim to make your experience as smooth as possible. After all, the only surprise we want to give is a great service—no plot twists here. Looking forward to keeping your vehicle in top shape!


RS
gravatar
Ray S.
Mount Kisco, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Smog & yearly service on my 2003 Trundra
Always a pleasant experience getting auto service done here.
The Team A. from Auto Center responded on 06/21/2025 09:35 AM

It's great to hear that your visits have been so enjoyable! We're committed to making auto service as pleasant as a Sunday drive. If there's anything specific you love about your experience, we're all ears. Your feedback helps us keep the ride smooth for everyone.


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