Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

688 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


AL
ADAM L.
Akron, OH
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Satisfied
Excellent job from Jon and his staff .. as always.

JW
Jack W.
Akron, OH
Toyota Echo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Jack said they are good. They are friendly. They have quick service. Also they do good work.
This review was collected via phone interview by Customer Research Inc.

VS
VALERIE S.
Akron, OH
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Best place to take your car
I love this place. People are nice and utterly honest. Service is excellent. I will never go anyplace else.

MS
MARK S.
Mogadore, OH
Subaru Impreza Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
My review
John has always been up front with me and appreciate all of his efforts and honesty. He is the reason I have been a customer for so long and have sent many friends and family your way.

DK
DEBRA K.
Akron, OH
Chevrolet Astro Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Friendly honest service
Friendly service techs. They don't try to sell you stuff you don't really need.

RD
ROBIN D.
Akron, OH
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Close and very friendly
Excellent service and friendly staff.
First time there since I moved here a year ago and plan on going back for all my services.

SK
SUE K.
Akron, OH
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
I have NEVER been turned away when my car had trouble.
Please keep John even if you have to give him a raise. He is the most honest person. I have three grandsons that comes to Auto Excel.son husband etc. keep up the good job.

GB
George B.
Akron, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Spoke with Farrar. He said the business did a very good job. He said they were on time and the price was what they quoted.
This review was collected via phone interview by Customer Research Inc.

TC
TAMMY C.
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Honest, Reasonable, Friendly and Great Mechanics
I have been looking for an honest mechanic for some time. Auto Excel exceeded my expectations. Did exactly what I ask them to then They checked out my car and noted repairs that will need to be addressed in the future ... there was no high pressure to make additional repairs immediately. I would highly recommend their services

GB
GARY B.
Akron, OH
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Gary
Very helpful and knowledgeable been here many times and will continue to come back they beat competition pricing and their work is garanteed A plus

LM
LUCY M.
Akron, OH
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Conveniently close, and price of oil change
Polite on time and courteous.

KF
KEVIN F.
Akron, OH
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Keep their promise.
They are usually so busy they always run a little behind .

MS
MIKE S.
Akron, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
friendly & honest
work done as promised, no surprises !!!!!

BW
Blane W.
Uniontown, OH
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Blane said it took a little more time than they thought it should have.
This review was collected via phone interview by Customer Research Inc.

WP
WILLIAM P.
Tallmadge, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Always good service
One of the few shops that provide fast service that is necessary and not extra service until it's needed.

TM
Tim M.
Akron, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Tim said he was happy with the service. He stated it was his 1st time there, but he would recommend it for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Akron, OH
Chevrolet Impala Limited
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
The team of people!
Everyone is awesome and up beat. They didnt try sell me unnecessary things. Gave me prices up front. I was contacted before just doing the work. Will be returning for future vehicle maintenance.

DS
DASHA S.
Uniontown, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Customer Service
John was very pleasant and knowledgeable.

KD
KATE D.
Akron, OH
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Friends and family
These guys are the real deal! I tell John what I think the problem is ……< he finds it and fixes it! Always treated like family and always trustworthy! Thanks for everything guys!!

CI
CHARLES I.
Hartville, OH
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Always friendly and efficient.
I was not sure of my appointment time. Went in without an appointment. Worked me in for an oil change. Have been having them do auto maintenance for years. Just recently bought 4 new tires from them. Very happy with Auto Excel.