Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

874 Reviews

99% Would Recommend
Latest Review about 15 hours ago

Reviews


TW
TONY W.
Lexington, KY
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
First time customer, impressive customer service, felt welcomed as new customer.
Bought a new set of tires, had a transmission shudder addressed and two trailer arms replaced (rusted out). Great experience and will be back when necessary.

RF
RICHARD F.
Nicholasville, KY
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
People and service
I have always been treated with great kindness and courtesy. The staff are very knowledgeable and helpful. I do not believe that they tried to sell me a service or part that I did not need.

PW
Pat W.
Saint Petersburg, FL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Pat said the technicians came to charge her vehicle. The wait was longer than expected. It was a good experience.
This review was collected via phone interview by Customer Research Inc.

ET
Emma T.
Lexington, KY
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Emma said the business's services were quick and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

DC
Dawn C.
Slidell, LA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Dawn said she found this business on Google. She was driving through Kentucky on a business trip and her air conditioning stopped working. They got it taken care of quickly and even offered to transport her to and from downtown while they worked on her vehicle. Her experience was very pleasant and the technicians there are really nice people.
This review was collected via phone interview by Customer Research Inc.

LM
LYNN M.
Lexington, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Fixed long standing issue!
My tires have been leaking air for a very long time. I have bought two sets of tires and had them installed by two different dealers. The problem persisted. Every other week I had to stop and air up my tires. Finally I took my car to Auto Tech Service and they were able to correctly diagnose the problem for less than 150.00. No more stopping every other week and getting all hot and sweaty to air up brand new tires!! Thank you Auto Tech :)

FS
FR. JIM S.
Richmond, KY
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Excellent
Professional, personable and honest

TR
TRI R.
Versailles, KY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Always great service
Kelly and Tony are always friendly and professional.

CJ
CONNIE J.
Lexington, KY
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Connie J.
Honest, reliable, friendly, top notch service reasonably priced. Kelly goes above and beyond trying to get a reasonable price on parts and explains what needs to be done in an understandable way even I could understand. The mechanics are thorough and extremely efficient! Mike showed me what needed to be done and explained it well. Bottom line, you can totally trust Auto Tech to be honest and efficient!

AN
Allen N.
Lexington, KY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Allen said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
Lexington, KY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Mary said she had no problem with the business. She depends on them to get the service she needs.
This review was collected via phone interview by Customer Research Inc.

KU
Keith U.
Lexington, KY
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Keith said it was a good experience, they were honest, the prices are reasonable and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Stanton, KY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joe said they were quick to get him in and out..
This review was collected via phone interview by Customer Research Inc.

GM
GEORGE M.
Lexington, KY
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Excellent, quick work
My daughter's car had been neglected but was quickly brought back to good shape by the folks at Auto Tech. I apreciate the fast and honest service that i have received on this car and on all of the others I've brought to them.

MB
Matthew B.
Lexington, KY
Nissan Altima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2018 Category: Service
Matthew said this business gave him a really high estimate for an a/c repair. However, he would still recommend them because the service he has gotten during previous visits was good.
This review was collected via phone interview by Customer Research Inc.

TR
TRI R.
Versailles, KY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
1990 Ford ranger repair
Needed a new water pump and belts. Service was fast, friendly and well done.

Verified Customer
Georgetown, KY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Exceptional service
Great service as always!

PK
Paul K.
Lexington, KY
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Paul said the staff did everything right. It was a good experience, with great service, great people, and the staff were very helpful. He'll go to them for all vehicle needs. The price was reasonable and he really appreciated and enjoyed the experience.
This review was collected via phone interview by Customer Research Inc.

SR
Sara R.
Lexington, KY
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Sara said the service was great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lexington, KY
Toyota Sequoia
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/23/2018
Oil change
The front skid plate was not properly secured