ReScore Reviews™ (2)
Hi Linda,Whenever we have a problem with a vehicle, We look for Factory Recalls or Technical Service Bulletins (TSB) pertaining to that particular Drivability Problem which there was a recall for intermittent engine dying while driving. You took your pontiac to the dealer for the recall. The Recall did not solve that dying problem. You brought it back to us and we road tested your vehicle and could not duplicate that issue, We researched your Maintenance History, and because of the vehicle mileage a Throttle body Service and Tune up was due. We Performed that and again road tested with no problems. We had your Pontiac back in our shop to try duplicate
the intermittent engine dying problem you were complaining about. We road tested your vehicle numerous times with our fuel pressure gauge and engine scanners connected to your vehicle.
We did not experience the problem that you described, but after 2 hours of driving your car I did experience a problem with your transmission shifting hard. After talking to Lee, he stated both of you had experienced that problem in the past. The engine dying while driving issue is not apparent at this time. We may have to wait till the problem is more apparent! Intermittent problems are very hard to repair, We don't want to start guessing and replacing unnecessary parts in attempt to fix this very intermittent issue.
Issac we spoke this morning regarding your past visit,
You came in for a check engine warning lamp diagnostic, you had a History P0012 trouble code:
Camshaft Position A Timing over retarded (Bank 1),
We performed Camshaft Actuator test to confirm proper operation and verified cam and crank position sensors were in Sync- OK. system is performing as designed. This trouble code occured in the past and is not occuring at this time Inspected engine oil level-
It was extremly low and very dirty. Recommend oil service with vehicle inspection-$67.36 with synthectic blend motor oil. Upon inspection of vehicle we recommended a air filter-$20.61, and Battery Service-$36.55 for a grand Total of $238.52. You mentioned you did not receive your AAA Discount, You need to show us the card as for we don't know who is AAA and who is not. You also said you are have a limited income, then we can
defer some of the services. Again Issac I value you,
and you have been Patronizing AutoTech for many years now. And whatever need Please let me know, we can make it happen.
Again Thank you for your Bussiness!
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Thanks again Tony.
They were very helpful
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