Linda G. ReScore Review on 01/07/2015
ReScore
Original
Recommended? Yes
Verified
Linda said this business was unable to fix the problem with her vehicle.
Vehicle:
Pontiac Grand Prix
Category:
Service
Service Date:
12/11/2014
Review Created:
12/17/2014
This review was collected via phone interview by Customer Research Inc.
Original Review
on 12/17/2014
Linda said she has to take her vehicle back to the business because the original issue was not resolved.
Vehicle:
Pontiac Grand Prix
Category:
Service
Service Date:
12/11/2014
Review Created:
12/17/2014
This review was collected via phone interview by Customer Research Inc.
The Autotech F. at Autotech responded on 12/31/2014
Hi Linda,Whenever we have a problem with a vehicle, We look for Factory Recalls or Technical Service Bulletins (TSB) pertaining to that particular Drivability Problem which there was a recall for intermittent engine dying while driving. You took your pontiac to the dealer for the recall. The Recall did not solve that dying problem. You brought it back to us and we road tested your vehicle and could not duplicate that issue, We researched your Maintenance History, and because of the vehicle mileage a  Throttle body Service and Tune up was due. We Performed that and again road tested with no problems.     We had your Pontiac back in our shop to try duplicate
the intermittent engine dying problem you were complaining about. We road tested your vehicle numerous times with our fuel pressure gauge and engine scanners connected to your vehicle.
We did not experience the problem that you described, but after 2 hours of driving your car I did experience a problem with your transmission shifting hard. After talking to Lee, he stated both of you had experienced that problem in the past. The engine dying while driving issue is not apparent at this time. We may have to wait till the problem is more apparent! Intermittent problems are very hard to repair, We don't want to start guessing and replacing unnecessary parts in attempt to fix this very intermittent issue.Â
MIKE W. J. ReScore Review on 02/29/2012
ReScore
Original
Verified
"hogwash"
the recipt i have says 140, and we were charged for the smog test when your shop admitted that the testing machine was down.
Vehicle:
Saturn SC2
Service Date:
02/17/2012
Review Created:
02/24/2012 12:24 PM
Original Review
on 02/24/2012
Recommended
"Not a good place"
I decided to try this place because they were the best reviewed online (the employees must have been boosting their buisness) the person at the front counter could not have been bothered to take the burger out of his mouth to talk to me, but i did not listen to my gut for this warning, after a $140 checkout, they told me fuel was in the oil, (an impossibility) and they condemmed my catylitic converter, which they quoted me at $750 for repairs, i decided to check else ware and found another mechanic who did a better job for less than 300. long and short of it is, these guys suck hard
Vehicle:
Saturn SC2
Service Date:
02/17/2012
Review Created:
02/24/2012 12:24 PM
The Autotech F. at Autotech responded on 02/28/2012
You brought your vehicle to us with numerious failed inspections "4 or 5". The most recent inspection was 1 month old! We reccomended a pretest to see what needed to be addressed. The vehicle failed the pretest only at the 25mph. part of the test, Only by 5ppm of hc's. max-41ppm. tested 46ppm. At the 15 mph. test, the Max was 81ppm. we measured-80ppm. We are a Official Test and Repair Smog Check Station. We were trained to repair the vehicle with the most cost effective repairs, In this case we found excessive hc's in the crankcase=1600ppm. which if the oil was replaced, that may have brought the emissions down enough to pass the smog check! We also noted the catalytic convertor was testing weak, However you declined any further repairs! And by the way the Diagnostics was only $98.00
Joshua M. on 04/21/2018
Joshua said the staff was kind.
Vehicle:
Chevrolet Lumina
Category:
Service
Service Date:
04/19/2018
Review Created:
04/21/2018
This review was collected via phone interview by Customer Research Inc.
Harold S. on 04/18/2018
Harold said this business did the job in a timely manner at a decent cost. The people there are honest.
Vehicle:
Dodge Pickup
Category:
Service
Service Date:
04/13/2018
Review Created:
04/18/2018
This review was collected via phone interview by Customer Research Inc.
Alfaro S. on 04/17/2018
Alfaro said that the business did good work. However, when his vehicle was delivered back to him some parts weren't installed back in so he has to figure out where they go himself.
Vehicle:
Chrysler PT Cruiser
Category:
Service
Service Date:
04/12/2018
Review Created:
04/17/2018
This review was collected via phone interview by Customer Research Inc.
Nile K. on 04/16/2018
Nile said the service was good but he was asked if he would be willing to wait an hour for the smog inspection.
Vehicle:
Chevrolet Camaro
Category:
Service
Service Date:
04/12/2018
Review Created:
04/16/2018
This review was collected via phone interview by Customer Research Inc.
ADAM L. on 04/13/2018
"They are very professional and affordable. "
Professional service. Great cutomer service and car care. Will treat you right and are very affordable.
Vehicle:
Mazda B2300
Service Date:
04/12/2018
Review Created:
04/13/2018 10:41 PM
MARIA B. on 04/13/2018
"Honest!!"
I completed a Yelp review. You have earned our future business.
Vehicle:
Honda Accord Sdn
Service Date:
04/11/2018
Review Created:
04/13/2018 08:03 AM
The Autotech F. at Autotech responded on 04/13/2018
Thank you for your Honest Opinion of AutoTech!
Dan T. on 04/13/2018
Dan said the staff is polite, professional and knowledgeable.
Vehicle:
Ford Edge
Category:
Service
Service Date:
04/10/2018
Review Created:
04/13/2018
This review was collected via phone interview by Customer Research Inc.
James F. on 04/12/2018
James said the business got the vehicle in pretty quick and took care of it right away. Everything was fine.
Vehicle:
Lexus IS 250
Category:
Service
Service Date:
04/05/2018
Review Created:
04/12/2018
This review was collected via phone interview by Customer Research Inc.
Raymond R. on 03/31/2018
Raymond said he would recommend this business for service.
Vehicle:
Volkswagen Jetta Sedan
Category:
Service
Service Date:
03/28/2018
Review Created:
03/31/2018
This review was collected via phone interview by Customer Research Inc.
LORI S. on 03/30/2018
"2016 Kua Rio"
Wonderful, always!
Vehicle:
Kia Rio
Service Date:
03/29/2018
Review Created:
03/30/2018 07:46 PM
Bishwajit D. on 03/27/2018
Bishwajit said he was satisfied with the service. Overall everything was good.
Vehicle:
Nissan Altima
Category:
Service
Service Date:
03/23/2018
Review Created:
03/27/2018
This review was collected via phone interview by Customer Research Inc.
Sam Q. on 03/22/2018
Sam said he has been to this business before and he would recommend them for service.
Vehicle:
Chevrolet Silverado 1500
Category:
Service
Service Date:
03/20/2018
Review Created:
03/22/2018
This review was collected via phone interview by Customer Research Inc.
Eric N. on 03/21/2018
Eric said the business did a good job.
Vehicle:
Ford F-150
Category:
Service
Service Date:
02/13/2018
Review Created:
03/21/2018
This review was collected via phone interview by Customer Research Inc.
Linda M. on 03/20/2018
Linda said the staff were really nice and professional.
Vehicle:
Mazda Mazda6
Category:
Service
Service Date:
03/06/2018
Review Created:
03/20/2018
This review was collected via phone interview by Customer Research Inc.
Loretta S. on 03/12/2018
Loretta said the business was ok. She states the mechanic is very pushy and wants her to get work done. She could not afford that.
Vehicle:
Mercury Grand Marquis
Category:
Service
Service Date:
03/05/2018
Review Created:
03/12/2018
This review was collected via phone interview by Customer Research Inc.
KENT C. on 03/09/2018
"Great customer service"
The guys at Auto Tech are always great and willing to work with me. They will give me a ride home and pick me up when the car is ready, really seem to try give the fairest treatment possible. Friendly and helpful.
Vehicle:
Toyota Sienna
Service Date:
03/07/2018
Review Created:
03/09/2018 08:07 AM
LAUREEN P. on 03/07/2018
"I trust AutoTech!"
I trust AutoTech to always give it to me straight and not sell me any services I really don't need. Jared is the best!
Vehicle:
Ford Edge
Service Date:
03/05/2018
Review Created:
03/07/2018 09:15 AM
Gary Q. on 03/05/2018
Gary said the business took care of his vehicle's issue fast. It was very convenient.
Vehicle:
Honda Accord Cpe
Category:
Service
Service Date:
03/01/2018
Review Created:
03/05/2018
This review was collected via phone interview by Customer Research Inc.
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