Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1397 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.6666655/5Overall Rating 4.6666655/5Overall Rating 4.6666655/5Overall Rating 4.6666655/5rating 4.6666655
Original
Overall Rating 2.06061/5Overall Rating 2.06061/5rating 2.06061rating 2.06061rating 2.06061
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


WH
William H.
Yarmouth, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/29/2019 Category: Service
Fiirst time there
New to the Cape so needed a 60K checkup. The performed the needed service. Tried to up-sell me on a few things one of which I said I would do. When I picked up the car the up-sell service had not been done...not a big deal but it should have been.
Price was reasonable, I wasn't raked over the coals as my wife was at the Volvo place.
GARY V I. from Balise Hyundai of Cape Cod responded on 01/29/2019

Mr. Hardin, Can you please contact me to discuss the low rating?

Thank you!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

AC
Anneliese C.
Hyannis, MA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Customer Service Representative
The gentleman that assisted me was very professional and informative.
GARY V I. from Balise Hyundai of Cape Cod responded on 01/28/2019

Thank you Anneliese for the great review!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

Verified Customer
Dennis, MA
2009 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
5 star
Whenever I bring my Hyundai Azera to Balise of Cape Cod, I get Excellent Customer Service. All work done to my vehicle is backed by Experienced Mechanics that guarantee all work completed. A Satisfied Customer!
GARY V I. from Balise Hyundai of Cape Cod responded on 01/28/2019

Awesome! Thank you so much!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

Verified Customer
Marstons Mills, MA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Quick service
Prompt, patient attention when I called in a panic!!!
GARY V I. from Balise Hyundai of Cape Cod responded on 01/25/2019

Appreciate the great words Bonnie!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

AD
Alissa D.
South Dennis, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
excellent
Went in without an appointment to get my low tire pressure light turned off, and I ended up having a recall that I didn't know about yet, and they took care of it. I was close to my next oil change so I was asked if I wanted to do it as the car was up on the lift already, I had to have my daughter somewhere else with in 30 mins. The tech was able to get it done and I was out the door with in 25 min. It was perfect
GARY V I. from Balise Hyundai of Cape Cod responded on 01/25/2019

Thank you Allissa!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

TC
Thomas C.
East Falmouth, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
O'Brian
O'Brian was fantastic. Even though we didn't have great credit he worked hard and very quickly to get us a loan and in a beautiful car. I would definitely go back and recommend them to any body.
GARY V I. from Balise Hyundai of Cape Cod responded on 01/24/2019

Happy to help! Thank you for the great review!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

JS
John S.
Miami, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Great Car, Great Service
They treat you like family
GARY V I. from Balise Hyundai of Cape Cod responded on 01/24/2019

Thank you John, much appreciated!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

Verified Customer
Orleans, MA
2018 Hyundai Ioniq Plug
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
👍🏻
👍🏻
GARY V I. from Balise Hyundai of Cape Cod responded on 01/23/2019

Awesome feedback! Thank you!!!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

BI
Bonnie I.
Dennis, MA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Efficient, excellent customer service.
The customer service
GARY V I. from Balise Hyundai of Cape Cod responded on 01/22/2019

Thank you Bonnie for the great review!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

JL
Judith L.
Yarmouth, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Judy Lucier
Well informed of findings after vehicle checkup. Pleasant knowledgeable staff explained what I needed re: brake pads after oil change. Also need new tires which we were aware of. Thank you for servicing my vehicle. No complaints whatsoever!
GARY V I. from Balise Hyundai of Cape Cod responded on 01/21/2019

Thank you Judith for such a great review!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

Verified Customer
Centerville, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Professional, honest, and fair
I have had only professional, honest, and fair dealings with the service staff at Balise Hyundai of Cape Cod. I do recommend their service to friends.
GARY V I. from Balise Hyundai of Cape Cod responded on 01/21/2019

Thank you Sir, Appreciate the great review!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

Verified Customer
Harwich Port, MA
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Customer service people, especially Paulo, outstanding.
I like how thorough their inspection is, advising when additional work needs to be taken care of, I.e. brakes low, tires getting close to replacement time.
GARY V I. from Balise Hyundai of Cape Cod responded on 01/19/2019

Appreciate the great review!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

Verified Customer
Mashpee, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Service Department
My experience here has always been positive. The service department staff have been wonderful, and Paulo in particular is always courteous, pleasant and professional.
GARY V I. from Balise Hyundai of Cape Cod responded on 01/18/2019

Thank you for the great review!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

SB
Scott B.
Marstons Mills, MA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Palo is really good at his job
The only thing i was disappointed about was my car only had 45000 miles on it and needed a new battery already and it cost $176.00. I think batteries should last longer. Is it possible to revover any of that money?
My email is:
Ankh1701@gmail.com
Scott buffington
GARY V I. from Balise Hyundai of Cape Cod responded on 01/18/2019
  1. thank you Scott!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

CC
Carol C.
Centerville, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
The crew and service desk are awesome
Outstanding service frrom beginning to end I have already recommended my friends two of them bought cars from you😁
GARY V I. from Balise Hyundai of Cape Cod responded on 01/18/2019

Thank you Carol.

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

SH
Steven H.
Eastham, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
Service visit
Lounge could use a good cleaning many stains ( floor & chairs)
GARY V I. from Balise Hyundai of Cape Cod responded on 01/18/2019

Thank you!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

MG
Mary G.
Forestdale, MA
2003 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2019 Category: Service
Please review previous remarks
Same as above
GARY V I. from Balise Hyundai of Cape Cod responded on 01/18/2019

Hello Mary I would like to discuss thjis with you.

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

TH
Timothy H.
Punta Gorda, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Service
I am always happy with the service I receive. They are always willing to help out with any issues.
GARY V I. from Balise Hyundai of Cape Cod responded on 02/01/2019

Thank you for the great review!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

Verified Customer
Nantucket, MA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2019 Category: Service
not so much any more
I am going to have to get rid of this car
GARY V I. from Balise Hyundai of Cape Cod responded on 01/18/2019

Please call me to discuss!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com

Verified Customer
Barnstable, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
You forced this
I like the dealership, don’t like the surveys
GARY V I. from Balise Hyundai of Cape Cod responded on 01/13/2019

We thank you for taking time to give us an excellent review!

Regards,

Gary Iudice
Service Director
508-957-7170
giudice@baliseauto.com