Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

624 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


MM
Marrisa M.
Bakersfield, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Spoke with Marrisa's husband. He said the service was awesome.
This review was collected via phone interview by Customer Research Inc.

EM
EVELINA M.
Bakersfield, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Great customer service!
I always bring my vehicles here. Everyone is friendly and patience. Great price and great service!

Verified Customer
Bakersfield, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019
Quick service attention, although during peak hours another customer service rep at the counter would enhance the turn around time for customers.
My 4 rating on overall experience is the Customer reps that express courtesy when you first step in to the office. There could be less personal comradely between staff members when customers are in the seating area. It shows a lack of interest in the customers, even if it's not true it's the signal that's being put out there.

JG
John G.
Bakersfield, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
John said he was very happy with the service at the business.
This review was collected via phone interview by Customer Research Inc.

JS
JOE S.
Bakersfield, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Blue Ribbon is the Best
The service is fast and knowledgeable

DW
Don W.
Bakersfield, CA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Don said the business was excellent.
This review was collected via phone interview by Customer Research Inc.

GS
GIL S.
Bakersfield, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
smog service
it has always been terriffic to do business with Blue Ribbon. They have a very clean shop, professional attitude, and quick services. I have been taking my 7+ cars to them for years!

JG
Jim G.
Bakersfield, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Jim said he appreciated the attitude of the lady at the front desk the first time he went to the business. He also said that he is happy with service
This review was collected via phone interview by Customer Research Inc.

RC
ROGER C.
Bakersfield, CA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Great service
Great friendly service.

EH
Ernest H.
Bakersfield, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Ernest said he goes in gets good work done and leaves.
This review was collected via phone interview by Customer Research Inc.

MD
MARK D.
Bakersfield, CA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Easy smog.
Easy,fast smog.

AG
Andrew G.
Bakersfield, CA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Andrew said the employees provided fast service. They provided convenient service.
This review was collected via phone interview by Customer Research Inc.

BH
Bruce H.
Bakersfield, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Bruce said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VF
VICKIE F.
Bakersfield, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
I appreciate the ladies in the office that are very helpful and knowledgeable.
I have been to other places in the are, but there aren't any that compare to this shop. Blue Ribbon Automotive & Smog seem to care about the customer. They provide excellent employees to service your vehicle. They are not there to rip you off at all. I am a return customer and will continue to go there for my automotive needs. Thank you!

MF
MERLYN F.
Bakersfield, CA
Nissan 300ZX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Great atmosphere with warm PR
Always quick to respond . Tawny always has a warm welcome and great customer service. Mechanics are never too busy to come out and explain your options.

DB
Dorothy B.
Bakersfield, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Dorothy said the service was good.
This review was collected via phone interview by Customer Research Inc.

GA
Gabriel A.
Bakersfield, CA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Gabriel said the employees provided really good customer service. They provided awesome service. The work was done really quickly.
This review was collected via phone interview by Customer Research Inc.

CS
Chad S.
North Hollywood, CA
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Chad said the business has the heavy equipment needed to service his vehicle.
This review was collected via phone interview by Customer Research Inc.

RW
RICHARD W.
Bakersfield, CA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Smog Test
Great service as usual. Mechanics and all staff are great.Minimal wait time and good price. I smog four vehicles there annually. Won't go to any other smog shop.

DM
DEWAYNE M.
Bakersfield, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
smog check
I have been bring my vehicles here for years, it fast and convenient.