Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(741 Reviews)

98% Would Recommend
Latest Review 3 days ago

Reviews


SM
Steven M.
Bakersfield, CA
Ford Expedition
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/12/2018 Category: Service
Spoke with Paisley. She said the staff kept her vehicle for over a week. After the service the check engine light came on after twenty minutes of driving for the same code she went in for. Then she noticed that her tires went flat , they were not just flat they had large chucks of rubber missing that exposed the chords for 12 inches and there were bubbles. When she called the business they said her tires were like that when she came in, they were not. She spent two hundred dollars replacing her tires. She has to take her vehicle back to fix the other issues the staff did not fix the first time.

CJ
Cleauthor J.
Bakersfield, CA
Volkswagen Jetta III
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/25/2017 Category: Service
Cleauthor said he went to this business for a smog check. He passed all emissions except for visual gas leak on the hose. He went to his mechanic that placed a clamp on the gas leak. He was only gone and back in one hour. He was charged to retest his vehicle even though it was a visual inspection. He had to pay a total of $97. The reason he went back to this business was because he went there before and it was good but this time around he felt the customer service was not appreciated as a return customer.
Michael M. from Blue Ribbon Automotive & Smog responded on 04/25/2017

Sorry to hear your vehicle failed it's smog inspection today. I'm glad to hear we where able to spot your fuel leak before something caught on fire. When a vehicle fails it's inspection and needs to be retested it's the whole test, not just portion you failed for,  that's why you had to pay for retest,  I do appreciate your business and hope you will return. 
  Your friend 
     Mike Myers 


TE
Travis E.
Bakersfield, CA
Ford Ranger
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/08/2015 Category: Service
Travis said this business took too long. They did not promise a date, but they kept the vehicle for over a month. He would not recommend them to others over the reasons already mentioned.