BMW of San Francisco


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

3386 Reviews

93% Would Recommend
Latest Review 13 minutes ago
BEN K. on 11/18/2017
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"First experience - they're friendly and want to help."
Staff there is friendly and greets you - doesn't ignore. They entertained my questions and took the time to talk with me about potential problems I'm having with the vehicle. I can tell the people there love the cars - that's great because I do to.
Vehicle: BMW 4 Series
Category: Service
Service Date: 11/13/2017
Review Created: 11/18/2017 03:38 PM
EBU S. on 11/17/2017
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"Great service"
BMW Agent was 5 star but the wait & ride that was initially offered over the phone when I️ made the appointment was less then satisfactory due to the 30 min. wait
Vehicle: BMW X1
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017 12:03 PM
ALFRED L. on 11/17/2017
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"Great visit"
The staff is friendly with no pressure on customer.
Vehicle: BMW 3 Series
Category: Sales
Sales Date: 10/28/2017
Review Created: 11/17/2017 01:42 AM
MARK L. on 11/16/2017
Recommended badge inactive Recommended
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"Get rid of voice phone system. Or give out direct numbers. No prompts, no command, no instruction. Try being a luxury service company. Test your customers."
Service was good.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/14/2017
Review Created: 11/16/2017 08:03 PM
NILOU Y. on 11/16/2017
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"I️ needed my car for weekend. "
This time service was not completed and I️ had to pick up before completed. I️ have to take it in again!!
Vehicle: BMW X3
Category: Service
Service Date: 11/14/2017
Review Created: 11/16/2017 06:54 PM
MEHREEN H. on 11/16/2017
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"BMW X5 "
Efficient. Courteous staff.
Vehicle: BMW X5
Category: Service
Service Date: 11/14/2017
Review Created: 11/16/2017 06:49 PM
MICHAEL S. on 11/16/2017
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"Very good customer service"
Henry did a really nice job getting work done and my rental car set.
Vehicle: BMW 5 Series
Category: Service
Service Date: 11/14/2017
Review Created: 11/16/2017 04:08 PM
JHORIC D. on 11/16/2017
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"Service"
Service was good and Allen was great. Would like to have better signage during remodel
Vehicle: BMW 2 Series
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017 10:30 AM
WILLIAM B. on 11/15/2017
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"Prompt , friendly"
Awesome
Vehicle: BMW 7 Series
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017 06:37 PM
JARISARA C. on 11/15/2017
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"Great customer service "
Great customer service
Vehicle: BMW 1 Series
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017 05:10 PM
DANIEL E. on 11/13/2017
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"Ever consider another dealer?"
I live within 25 miles of three (3) BMW dealers, and have always chosen BMW of San Francisco for the purchases , over time, of four (4) BMW's . They have never disappointed me in providing service, and fostering an exceptional business relationship. Is there another car in my future? Maybe, and if so, it will be from BMW of San Francisco.
Vehicle: BMW 4 Series
Category: Service
Service Date: 11/09/2017
Review Created: 11/13/2017 08:51 AM
DANIEL Z. on 11/13/2017
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"Worth the drive"
Even though it is cumbersome to drive to San Francisco to have my vehicle serviced, I would not think to take it anywhere else. BMW of San Francisco, even amidst its construction and renovation still earns high marks for its courtesy, integrity, and service. It is worth the drive.
Vehicle: BMW X1
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017 08:45 AM
DONNA O. on 11/12/2017
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"Easy and quick to get my car in and out for service"
Convenient location for getting my car serviced while I'm at work. Service advisor did a good job noticing the low mileage and recommending battery conditioner or freeway driving to keep it from dying prematurely.
Vehicle: BMW 1 Series
Category: Service
Service Date: 11/08/2017
Review Created: 11/12/2017 03:17 AM
JENNIFER U. on 11/11/2017
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"Thank you"
Thank you
Vehicle: BMW X1
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017 11:54 PM
ERICA M. on 11/11/2017
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"very prompt and quick"
always excellent prompt service, always very helpful and very kind
Vehicle: BMW X1
Category: Service
Service Date: 11/06/2017
Review Created: 11/11/2017 06:05 PM
BARBARA B. on 11/11/2017
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"Bingo!"
Saw me immediately. Gave me courtesy car. Found nonitoblem. Extremely courteous.
Vehicle: BMW 5 Series
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017 05:41 PM
FE HENRIETTA C. on 11/11/2017
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"Their sevice is excellent."
Vincent V. Is awesome. He is super efficient.
Vehicle: BMW X1
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017 05:12 PM
GEORGE S. on 11/11/2017
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"People "
Excellent service from Vince Varilla!!!
Vehicle: BMW X5
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017 04:33 PM
JONATHAN G. on 11/11/2017
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"Great service"
Great service and they kept me up to date on the status of my vehicle.
Vehicle: BMW X3
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017 04:23 PM
NADINE R. on 11/10/2017
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"Best Service"
Every time I take my car for service I receive consistent excellent service from all the staff. Henry Eglesias is helpful, informative, and so efficient. I also like the extra perk, with the special car wash. Thank you to all staff at BMW SF for your part in making this such a good experience.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017 10:00 PM
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