BMW of San Francisco


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

3692 Reviews

92% Would Recommend
Latest Review about 1 hour ago
JOHN V. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Chris was very friendly and addressed all my needs. The only thing I would change would of been a loaner car since I was without my car for the weekend for a recall.
Vehicle: BMW i3
Category: Service
Service Date: 02/20/2018
Review Created: 02/22/2018 05:06 PM
LINH N. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bruce and the team were amazing"
Bruce and the team were amazing
Vehicle: BMW i3
Category: Sales
Sales Date: 02/13/2018
Review Created: 02/22/2018 05:01 PM
MARDIG C. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Awesome from start to finish.
Vehicle: BMW i8
Category: Sales
Sales Date: 02/16/2018
Review Created: 02/22/2018 04:39 PM
MIA M. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent client care!"
There was excellent customer service from everyone I had an interaction with! They all were very welcoming, friendly and not "salesy," which you would not expect at a car dealership. They worked hard to get me an incredible deal. I was congratulated by every single employee as I walked out with my new owner's manual, making my first time leasing a vehicle a wonderful experience, feeling like I had entered into the SF BMW Family, which I will be excited to return to when my lease is up.
Vehicle: BMW 3 Series
Category: Sales
Sales Date: 02/11/2018
Review Created: 02/22/2018 09:36 AM
TING-PONG H. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
The sales process was quick. As is the signing. The finance manager are not pushy in selling the 'extras'. Overall it was a good experience
Vehicle: BMW i3
Category: Sales
Sales Date: 02/13/2018
Review Created: 02/21/2018 09:59 PM
RICHARD C. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"BMW of San Francisco Auto Service"
Excellent service as always. Service advisor provided professional and courteous service. Car was ready when promised and I was satisfied with the complete service.
Vehicle: BMW X5
Category: Service
Service Date: 02/19/2018
Review Created: 02/21/2018 09:08 PM
TIM C. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vincent was fantastic!"
From the moment I met Vincent he was professional and very helpful. I had misdiagnosed a concern with my 2001 325I and he verified with his team that what I thought was not correct. Thank you Vincent for all of your help!
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/19/2018
Review Created: 02/21/2018 08:53 PM
PAULINA M. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very clean and friendly "
clean, efficient, and reliable.
Vehicle: BMW X3
Category: Service
Service Date: 02/19/2018
Review Created: 02/21/2018 08:47 PM
BLAKE B. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Curteous and prompt "
They were curteous and prompt in getting back to me.
Vehicle: BMW i3
Category: Service
Service Date: 02/19/2018
Review Created: 02/21/2018 08:16 PM
SUZAN R. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
Vicent in the service department is very professional and easy to work with. He is on top of things and is an asset to your BMW SF team.
Vehicle: BMW X1
Category: Service
Service Date: 02/19/2018
Review Created: 02/21/2018 06:00 PM
MARCEL C. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Customer Service"
Excellent communication and very courteous, attentive staff. Pricing is what one would expect from a dealership: at least 25% more than private auto mechanics in SF.
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/16/2018
Review Created: 02/21/2018 05:41 PM
ROBERTO G. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
A+
Vehicle: BMW X1
Category: Sales
Sales Date: 02/13/2018
Review Created: 02/21/2018 05:14 PM
MAUREEN B. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
and the free shuttle to my home was terrific!
Vehicle: BMW i3
Category: Service
Service Date: 02/19/2018
Review Created: 02/21/2018 05:06 PM
ARTHUR S. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Henry is the King!!!"
Henry makes it easy!!!! Thanks again Henry!!!!
Vehicle: BMW X5
Category: Service
Service Date: 02/16/2018
Review Created: 02/21/2018 12:13 PM
IRA F. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Great Service!
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/16/2018
Review Created: 02/20/2018 05:16 PM
MEHRAN K. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Excellent work
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/16/2018
Review Created: 02/20/2018 04:56 PM
KENNETH B. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
2nd service in two weeks, but this one was head and shoulders above the other. Car was returned CLEAN. I love it.
Vehicle: BMW 4 Series
Category: Service
Service Date: 02/16/2018
Review Created: 02/20/2018 04:55 PM
DIANA R. on 02/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Responsive and nice"
My first BMW after years of Mercedes. Service was one of my big concerns in the switch and they exceeded my expectations. The receptionist who booked the appointment was fabulous and very helpful. They service was timely and responsive. My only complaint is that while they washed the outside of the car they did not wash the inside windows, that would have been a nice touch - may seem small but that would have made it a 5 star.
Vehicle: BMW X3
Category: Service
Service Date: 02/15/2018
Review Created: 02/18/2018 10:05 AM
JEANNINE Y. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your team is fantastic"
It is a pure pleasure to get my car taken care of at BMW SF. Every single person there is smart, helpful, courteous and professional.
Whoever is coaching this team deserves a raise.
I don't know much about cars, but your employees carefully explain everything and take care of things I would never think of.
Kudos all around!
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/15/2018
Review Created: 02/18/2018 09:49 AM
SHUYANG D. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience"
Pretty good experience. Carl, the sales manager is really nice.
Vehicle: BMW 3 Series
Category: Sales
Sales Date: 02/09/2018
Review Created: 02/17/2018 07:58 PM
Displaying Review 1 - 20 of 3692 in total