Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

524 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
98% Would Recommend
Latest Review 4 days ago

Reviews


AN
Adel N.
Florida
Lexus SC 400
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/16/2017 Category: Service
Adel said he has not heard from the facility. They replaced a part that cost him $600 and it did not fix the problem. He is going back and will not recommend them until they fix the problem.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/16/2017 Category: Service
Adel said the problem with the vehicle was not resolved. He plans to come back soon for a resolution.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 06/19/2017

Hello Mr. Naser, I'm sorry to hear theres another issue with your vehicle. Bring it in at your convenience and I will have my guys check it out for you ASAP. 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax
Ross C., General Manager from Carnovale Car Care responded on 06/28/2017

Hello again Mr. Naser, we have aviablity this week as we told you on the phone. Just come by and we will check your vehicle out right away! Have a great day, see you soon. 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax

JB
Jerry B.
Saint Petersburg, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Jerry said this business was quick and they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Lorene B.
Gulfport, FL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Lorene said this business did a fine job, but she is not sure if the timing is correct. She may take the vehicle back to them.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 06/16/2017

Hey Lorene, Hope all is well. I checked your work order and we didn't replace or adjust any timing issues. We replaced your battery, spark plugs, air filter, and the tires you brought us. If your having a timing issue swing on by and lets check it out so it doesn't cause a larger issue down the road! 
Thanks 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax

ED
Erica D.
Tampa, FL
Infiniti G37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
Erica said they were pleasant to work with and they did a good job.
This review was collected via phone interview by Customer Research Inc.

AC
Alice C.
Saint Pete Beach, FL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Best Place in Town for Auto maintenance.
The quality and professionalism of the care and most of all Frank and the great coffee!!

LP
Linda P.
Saint Petersburg, FL
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Family owned, honest, location, price.
There is a big difference in the steering. Almost feels like a new car. Thanks guys!

CP
Cherie P.
Saint Petersburg, FL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017 Category: Service
Cherie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KR
Kent R.
Saint Pete Beach, FL
BMW 535i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2017
Great Service!!
I am totally impressed with Carnovale Car Care. Each time I've taken my BMW there for service of some kind, I've left there knowing I made the right choice by choosing them for my car care. I have full trust in them. I highly recommend these guys.

CM
Christine M.
Treasure Island, FL
BMW 328xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Christine said she always she gets good service at this business.
This review was collected via phone interview by Customer Research Inc.

RL
Ray L.
Pinellas Park, FL
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Ray said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CH
Carolyn H.
Saint Petersburg, FL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017
Personal and quality
Excellent service and work!

RC
Ross C.
Saint Petersburg, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017
Great Work
Fast & Correct

KD
Kris D.
Saint Petersburg, FL
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Kris said his overall experience was great. They are very happy and he will continue to use them. The business is doing very well.
This review was collected via phone interview by Customer Research Inc.

SJ
Sebashan J.
Florida
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Sebashan said he has been going there for a long time and they do a good job.
This review was collected via phone interview by Customer Research Inc.

JB
J B.
Saint Pete Beach, FL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017
super service
great service great price great people!

TS
Tye S.
Saint Petersburg, FL
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Tye said he was thrilled with the superb service provided by the knowledgeable employees at this business.
This review was collected via phone interview by Customer Research Inc.

MS
Marjorie S.
Saint Petersburg, FL
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Marjorie said the business did a very good job.
This review was collected via phone interview by Customer Research Inc.

BF
Bruce F.
Saint Petersburg, FL
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Bruce said this business does good work. They are dependable and on time. However, they charge too much for tire rotations.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 05/04/2017

Thanks for the kind words! Also I double checked to make sure you weren’t incorrectly charged and everything looks to be in order. Tire rotations cost $12. 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax

DL
David L.
Tampa, FL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2017 Category: Service
David said Jared did a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BP
Bob P.
Saint Pete Beach, FL
Mercedes-Benz SL320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Bob said the business did what he asked them to do and they were also very trustworthy.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 181 - 200 of 524 in total