Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 544 Reviews )

ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
98% Would Recommend
Latest Review 6 days ago

Reviews


RA
ron a.
Seminole, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/18/2018
2009 altima
was offered a chance for car to be looked at again but decided to go some where else.

Overall Rating 1/5rating 1rating 1rating 1rating 1
02/18/2018
terrible service
my wife took her 2009 altima for a misfire they chaged the oil she did not request new valve cover gaskit and flushed brake lines new plugs at the tune of $550.00 and the car is still doing same thing very very sad perfomance gonna try to plead my case tomorrow ?
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Hey Ron,
Sorry to hear you experienced “Terrible Service”.  I just reviewed your estimate and it looks like you make a mistake the total was $517.23 and I have a signature of approval for the work to be done from a "Pat Aleshire". Either way your under warrantee so just swing by and let’s check out what’s going on. We’ll get your vehicle taken care of right away.

Thanks! Have a great day.

Ross Carnovale
General Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

warranty*


JA
James A.
Saint Petersburg, FL
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
James said the business was nice and family-owned. The repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 03/02/2018

Thanks for the kind words! 

Ross Carnovale
General Manager
(727)347-7676

JS
John S.
Florida
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
John said Hector is a nice man and he did a very good job for him.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 03/02/2018

I'll let him know! Thank you. 

Ross Carnovale
General Manager
(727)347-7676

DR
Diane R.
Saint Pete Beach, FL
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Diane said the staff have always been good and kind. She trusts them.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thanks Diane, glad we were able to help. 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax

DK
Deborah K.
South Pasadena, FL
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Deborah said the business always provided great service, and she had no problems.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Glad we were able to help you! 

Ross Carnovale
General Manager
(727)347-7676

ED
Edmund D.
Saint Petersburg, FL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Edmund said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you Edmund

Ross Carnovale
General Manager
(727)347-7676

SG
Stacy, G.
South Pasadena, FL
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Carnovale and staff are awesome!
I cannot say enough good things about Carnovale and the owner, Frank. Their work is top quality and their pricing is more than fair. I drive an older Jaguar and many times I can find the parts cheaper online. They are always happy to install my parts and charge for just the labor which is much less per hour than anywhere else. Other than my boyfriend, they are the only people I trust to work on my car.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you so much for the kind words, Hope your vehicle keeps runnung well. 

Ross Carnovale
General Manager
(727)347-7676

DS
Dennis S.
Saint Petersburg, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Dennis said Frank does a great job and trusts him. He appreciates him as well.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you for your trust Dennis! 

Ross Carnovale
General Manager
(727)347-7676

CG
Charles G.
Saint Petersburg, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Charles said he has had no complaints with the service he has received from the business.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you Charles 

Ross Carnovale
General Manager
(727)347-7676

HS
Harlow S.
Saint Petersburg, FL
Mercedes-Benz 560SL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Harlow said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thanks for the kind words. 

Ross Carnovale
General Manager
(727)347-7676

BR
Bobbi R.
Saint Petersburg, FL
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Bobbie said everyone is very honest and fair and she likes every one that works there.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you so much, that means a lot to us. 

Ross Carnovale
General Manager
(727)347-7676

PO
Pete O.
Florida
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Pete said the service was outstanding, and they have the best wiper blades in all the state of Florida.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Glad our blades made your day! 

Ross Carnovale
General Manager
(727)347-7676

PF
Patrick F.
South Pasadena, FL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Patrick said the business did exactly what needed to be done and they did it quickly, and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thats our goal! Thank you. 

Ross Carnovale
General Manager
(727)347-7676

MS
Mary Ann S.
South Pasadena, FL
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Mary said the staff were very helpful, fast, and quick.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you so much for the kind words. 

Ross Carnovale
General Manager
(727)347-7676

DS
David S.
Saint Petersburg, FL
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
David said the staff at this business did a good job servicing his vehicle. They did what they said they were going to do, and everyone was up-front and honest. They completed the work in they way they were supposed to. He did feel that a courtesy car wash before his vehicle left the lot would have been awesome. His vehicle's interior was fine, but after they serviced his wheels, the exterior was very grimed up, so a wash would have gone a long way.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you for the kind words, sorry about the finger prints next time a wash is on us! 

Ross Carnovale
General Manager
(727)347-7676

MM
Martha M.
Saint Petersburg, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Martha said the staff provided good service and showed great workmanship.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you so much! 

Ross Carnovale
General Manager
(727)347-7676

SE
Steve E.
Saint Petersburg, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Steve said the staff are really good. Everybody is courteous and the staff is great. They explain what they are doing and he gets his money's worth.
This review was collected via phone interview by Customer Research Inc.

AZ
Andy Z.
Saint Petersburg, FL
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Andy said the staff was friendly and was able to take his vehicle to his wife when she was unable to pick it up.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Florida
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Mike said the business did a good job. They were accommodating. Frank was really great to talk to.
This review was collected via phone interview by Customer Research Inc.

MK
Melra K.
Saint Petersburg, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Melra said the manager was personable. He has a wonderful personality. She was very pleased with the way she was handled as a customer. The employees took her home and picked her up when her vehicle was ready. She said the business is a great company to deal with. Everything was awesome.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 544 in total