Reviews
RA
ron a.
Seminole, FL
ReScore Review™
2009 altima
was offered a chance for car to be looked at again but decided to go some where else.
Original Review
terrible service
my wife took her 2009 altima for a misfire they chaged the oil she did not request new valve cover gaskit and flushed brake lines new plugs at the tune of $550.00 and the car is still doing same thing very very sad perfomance gonna try to plead my case tomorrow ?
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Hey Ron,
Sorry to hear you experienced “Terrible Service”. I just reviewed your estimate and it looks like you make a mistake the total was $517.23 and I have a signature of approval for the work to be done from a "Pat Aleshire". Either way your under warrantee so just swing by and let’s check out what’s going on. We’ll get your vehicle taken care of right away.
Thanks! Have a great day.
General Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
warranty*
JA
James A.
Saint Petersburg, FL
Audi Q5
Verified Customer
James said the business was nice and family-owned. The repairs were done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 03/02/2018
Thanks for the kind words!
Ross CarnovaleGeneral Manager
(727)347-7676
JS
John S.
Florida
Volvo S60
Verified Customer
John said Hector is a nice man and he did a very good job for him.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 03/02/2018
I'll let him know! Thank you.
Ross CarnovaleGeneral Manager
(727)347-7676
DR
Diane R.
Saint Pete Beach, FL
GMC Envoy XL
Verified Customer
Diane said the staff have always been good and kind. She trusts them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thanks Diane, glad we were able to help.
Ross CarnovaleOfficer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax
DK
Deborah K.
South Pasadena, FL
Acura RDX
Verified Customer
Deborah said the business always provided great service, and she had no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Glad we were able to help you!
Ross CarnovaleGeneral Manager
(727)347-7676
ED
Edmund D.
Saint Petersburg, FL
Toyota RAV4
Verified Customer
Edmund said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thank you Edmund
Ross CarnovaleGeneral Manager
(727)347-7676
SG
Stacy, G.
South Pasadena, FL
Jaguar XJ
Verified Customer
Carnovale and staff are awesome!
I cannot say enough good things about Carnovale and the owner, Frank. Their work is top quality and their pricing is more than fair. I drive an older Jaguar and many times I can find the parts cheaper online. They are always happy to install my parts and charge for just the labor which is much less per hour than anywhere else. Other than my boyfriend, they are the only people I trust to work on my car.
Recommended
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thank you so much for the kind words, Hope your vehicle keeps runnung well.
Ross CarnovaleGeneral Manager
(727)347-7676
DS
Dennis S.
Saint Petersburg, FL
Ford Explorer
Verified Customer
Dennis said Frank does a great job and trusts him. He appreciates him as well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thank you for your trust Dennis!
Ross CarnovaleGeneral Manager
(727)347-7676
CG
Charles G.
Saint Petersburg, FL
Verified Customer
Charles said he has had no complaints with the service he has received from the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thank you Charles
Ross CarnovaleGeneral Manager
(727)347-7676
HS
Harlow S.
Saint Petersburg, FL
Mercedes-Benz 560SL
Verified Customer
Harlow said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thanks for the kind words.
Ross CarnovaleGeneral Manager
(727)347-7676
BR
Bobbi R.
Saint Petersburg, FL
Scion xA
Verified Customer
Bobbie said everyone is very honest and fair and she likes every one that works there.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thank you so much, that means a lot to us.
Ross CarnovaleGeneral Manager
(727)347-7676
PO
Pete O.
Florida
Nissan Altima
Verified Customer
Pete said the service was outstanding, and they have the best wiper blades in all the state of Florida.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Glad our blades made your day!
Ross CarnovaleGeneral Manager
(727)347-7676
PF
Patrick F.
South Pasadena, FL
MINI Cooper Hardtop
Verified Customer
Patrick said the business did exactly what needed to be done and they did it quickly, and at a reasonable price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thats our goal! Thank you.
Ross CarnovaleGeneral Manager
(727)347-7676
MS
Mary Ann S.
South Pasadena, FL
Ford Econoline Wagon
Verified Customer
Mary said the staff were very helpful, fast, and quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thank you so much for the kind words.
Ross CarnovaleGeneral Manager
(727)347-7676
DS
David S.
Saint Petersburg, FL
Mercedes-Benz E550
Verified Customer
David said the staff at this business did a good job servicing his vehicle. They did what they said they were going to do, and everyone was up-front and honest. They completed the work in they way they were supposed to. He did feel that a courtesy car wash before his vehicle left the lot would have been awesome. His vehicle's interior was fine, but after they serviced his wheels, the exterior was very grimed up, so a wash would have gone a long way.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thank you for the kind words, sorry about the finger prints next time a wash is on us!
Ross CarnovaleGeneral Manager
(727)347-7676
MM
Martha M.
Saint Petersburg, FL
Hyundai Sonata
Verified Customer
Martha said the staff provided good service and showed great workmanship.
Recommended
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018
Thank you so much!
Ross CarnovaleGeneral Manager
(727)347-7676
SE
Steve E.
Saint Petersburg, FL
Jeep Grand Cherokee
Verified Customer
Steve said the staff are really good. Everybody is courteous and the staff is great. They explain what they are doing and he gets his money's worth.
Recommended
This review was collected via phone interview by Customer Research Inc.
AZ
Andy Z.
Saint Petersburg, FL
Jaguar S-TYPE
Verified Customer
Andy said the staff was friendly and was able to take his vehicle to his wife when she was unable to pick it up.
Recommended
This review was collected via phone interview by Customer Research Inc.
MG
Mike G.
Florida
Acura MDX
Verified Customer
Mike said the business did a good job. They were accommodating. Frank was really great to talk to.
Recommended
This review was collected via phone interview by Customer Research Inc.
MK
Melra K.
Saint Petersburg, FL
Ford F-150
Verified Customer
Melra said the manager was personable. He has a wonderful personality. She was very pleased with the way she was handled as a customer. The employees took her home and picked her up when her vehicle was ready. She said the business is a great company to deal with. Everything was awesome.
Recommended
This review was collected via phone interview by Customer Research Inc.