ReScore Reviews™ (112)

ReScore
Overall Rating 4.803573/5Overall Rating 4.803573/5Overall Rating 4.803573/5Overall Rating 4.803573/5rating 4.803573
Original
Overall Rating 2.28571/5Overall Rating 2.28571/5rating 2.28571rating 2.28571rating 2.28571
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Arthur H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The popcorn machine. ..lol the staff."
Great friendly staff ,
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 07:38 PM
Louis A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
They know there product.
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:58 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for taking the time to tell us about your service experience with Wilson.  We appreciate your continued business and look forward to providing all of your automotive needs in the future.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Diana T. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent attention and service."
Happy and satisfied.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 11:17 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for taking the time to share thoughts about your service experience with Willie.  We appreciate your continued business and support. 

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Kaylee K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service! "
Amanda is the one who I always work with when I bring my car in and she is just fantastic! Everyone there is always so nice , honest and friendly. Never have an issue .
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 10:52 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for taking the time to share your service experience you had with Amanda. We appreciate your kind words and continued business.  We look forward to providing all of your automotive needs in the future.

Happy Holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Christopher B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service -- No Lost Time At This Dealership "
This dealership is always easy in and easy out . They have nice bathrooms, free WiFi that is easy to connect to . They put out free bottles of water and popcorn and donuts in the morning . Hi def TV and a pleasant waiting area .
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 08:05 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for your kind words and continued support.  We appreciate your business and look forward to continue to provide you with all your automotive needs. 

Happy holidays.

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Lawrence W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Tucson service"
The oil change and tire rotation was completed in 90 minutes.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 06:39 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for your 5 star review of your service visit with Peter.  We appreciate you business and look forward to providing all of your automotive needs in the future.

Happy Holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Peter W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great attention to detail "
I have never been disappointed with my service at Coastal hyundai. Wilson does his best to give me a great day.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 05:42 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for your kind words about your service experience with Wilson.  We appreciate your continued support and business. We look forward to providing all of your automotive needs at your next visit with Coastal Hyundai.

Happy Holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Catherine S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Maintence"
Car Advisors are helpful to getting your car serviced on time.
Vehicle: 2003 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:32 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for sharing your thoughts about your service visit with Willie.  We appreciate your continued support and business.  We look forward to your next visit with us.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
ROBERT T. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"a-1 service"
fast friendly service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:53 PM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for taking the time to tell us about your service experience with Amanda.  We appreciate your continued business and look forward to providing all your automotive needs in the future.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Frances W. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Willie always greets me with a smile and makes me feel like he is genuinely glad to see me. He also makes me feel like he will see that my Santa Fe Sport is taken good care of. Definitely an asset to Coastal
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 05:28 PM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for your kind words on your service experience with Willie at Coastal Hyundai.  We appreciate your continued support and look forward to your next visit with us.  

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Jennifer Z. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Willy is the best"
Willy is always so nice and sincere, such an awesome guy!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:59 PM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for your kind words for Willie.  We will share your thoughts about your service visit with him.  We look forward to providing all your automotive needs at your next visit.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
MARIANNE T. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Very friendly and efficient.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:43 PM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for sharing your thoughts about your service experience with Wilson.  We appreciate your continued business and support with Coastal Hyundai.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amanda Trainer is great"
Amanda trainer and John Lyons are amazing.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 04:17 PM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank your for your kind words for Amanda and John Lyons.  I will share your thoughts with them.  We appreciate your loyalty and continued business with Coastal Hyundai. We look forward to your next visit with us.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Lawrence A. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great personnel/ staff"
great experience
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 04:01 PM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/21/2017

Thank you for taking the time to tell us about your service visit with Peter.  We appreciate your continued business and support.  We look forward to providing you with all of your automotive needs.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Shandora M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"work was done in a timely manner"
very good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/20/2017 01:51 PM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/20/2017

Thank you for sharing your thoughts on your service experience with Willie at Coastal Hyundai.  We appreciate your continued business and look forward to providing all of your automotive needs at your next visit.

Happy Holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The crew they have there is very professional."
I'll be back !!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 10:37 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/20/2017

Thank you for sharing your kind words and thoughts about your service experience you had with Amanda.  We appreciate your continued business and look forward to your next visit with us.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Wilson S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean "
Fast service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/20/2017 09:28 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/20/2017

Thank you for your 5 star review of your service experience with Krystal.  We appreciate your continued business and look forward to providing all your automotive needs.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Louis P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 03:21 AM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/20/2017

Thank you for taking the time to tell us about your service experience with Krystal at Coastal Hyundai.  We appreciate your continued business and look forward to providing you with all your automotive needs in the future.

Happy Holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Linda A. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to deal with"
Everything worked as planned! Great Customer Service
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 02:52 PM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/18/2017

Thank you for taking the time to tell us about your service experience with Amanda. We appreciate your continued business and support. We look forward to providing all of your automotive needs in the future.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
Verified Customer on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timeliness "
The fact that I get told every time I come in that it will take an hour to an hour and a half to change my oil, not including the time it takes to get to and from coastal Hyundai, makes me dread when it's time to change it. I have two little kids who I can't bring with me to sit and do nothing for that length of time. I then have to find a babysitter. The people are always nice but I have always had to wait 50+ minutes for simply an oil change.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 01:46 PM
Rosemarie P., Coastal Hyundai Customer Relations at Coastal Hyundai responded on 11/18/2017

Thank you for sharing your thoughts about your service experience. We appreciate your feedback to improve our service and your experience. I wish that we could make your oul change time quicker but we are unable to as we are also required to preform the multi point inspection at every visit. The estimate time is 90 minutes. We. Do have a children's room if you would like to use depending on their ages. We do appreciate your continued business.

Happy holidays,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500
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