Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

5297 Reviews

ReScore Reviews™ (139)

ReScore
Overall Rating 4.7697865/5Overall Rating 4.7697865/5Overall Rating 4.7697865/5Overall Rating 4.7697865/5rating 4.7697865
Original
Overall Rating 2.29496/5Overall Rating 2.29496/5rating 2.29496rating 2.29496rating 2.29496
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Rockledge, FL
2017 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Der
Love my Hyundai

RH
Robert H.
West Melbourne, FL
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Great Service and Customer Service
Great work on my car when it was needed. The customer service representative laid out all of the options and worked with me to get what I needed at a price I could afford.

PV
Peter V.
West Melbourne, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Great Service
Great service, fast, accommodating, professional.
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/20/2018

Thank you Peter for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Amanda and Nicholas.

Warm regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

DW
Deanna W.
Palm Bay, FL
2015 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2018 Category: Service
Deanna Wertz
Was happy but not so much anymore
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/20/2018

Thank you Deanna for taking the time to speak with me regarding your concerns.  We look forward to seeing you on the 27th to address this matter.  We value your business and look forward to continue to provide for all of your automotive needs in the future.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

KO
Kenneth O.
West Melbourne, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
excellent service, fast & friendly
great and friendly sales and service people
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/20/2018

Thank you Kenneth for being part of the Coastal Hyundai family and taking the time to respond to our survey.  We are very happy that you are a loyal customer and are satisfied with our dealership.  Our team values your continued business and looks forward to servicing your Hyundai for years to come.

Warm regards,


 

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

AM
Ann M.
West Melbourne, FL
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Excellent service
Service tech was friendly, courteous and knowledgeable.
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/20/2018

Thank you Ann for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Cheyenne and Frank.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

SM
Sheryl U M.
West Melbourne, FL
2006 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
AWESOME EMPLOYEES
Amanda , as always, was great
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/20/2018

Thank you Sheryl for being part of the Coastal Hyundai family and taking the time to respond to our survey.  We are very happy that you are a loyal customer and are satisfied with our dealership.  Our team values your continued business and looks forward to servicing your Hyundai for years to come.

Warm regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

BA
Bernice A.
Melbourne, FL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Oil change
People real friendly
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/20/2018

Thank you Bernice for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Amanda and Bart.

Warm regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

RD
Richard D.
Indian Harbour Beach, FL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Very professional
This service was for a Hyundai recall. It took about 1 & 1/2 hours.
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/20/2018

Thank you Richard for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Krystal and Fernand.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

FW
Frances W.
Melbourne, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Total Satisfaction
From the minute I drive in to the time I leave, I feel like both my car and myself are well taken care of. Willie goes out of his way to make sure all is done like I wanted (I’m picky),

John Lyons is always there for me....call him my Knight in Shining Armor and he is! Mandy is a perfectionist in making sure your car sparkles.

Coastal is the very best!
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/20/2018

Thank you for taking the time to complete our survey and for the positive feedback.  Willie, Frank, Manny and John all go above and beyond for their customers and ensures that each guest receives excellent service.  We value your business and I will be sure to pass along your kind words to our service team.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

Verified Customer
Melbourne, FL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Professional
Professional and just right on how much time the service would take
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/19/2018

Thank you for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team values your continued business and I will be sure to pass along your feedback to Peter and Matthew.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

DG
Deborah G.
Palm Bay, FL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Great service
Willie and Manny (Emanual) detail guy. Very nice and great friendly service
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/19/2018

Thank you Deborah for taking the time to complete our survey and for the positive feedback.  Willie and Manny go above and beyond for their customers and ensures that each guest receives excellent service.  We value your business and I will be sure to pass along your kind words to our service team.

Warm regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

MS
Maureen S.
Sebastian, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Friendly, clean, helpful
I have been a Coastal Hyundai client since 2010 and plan to continue being one many more years.
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/19/2018

Thank you Maureen for being part of the Coastal Hyundai family and taking the time to respond to our survey.  We are very happy that you are a loyal customer and are satisfied with our dealership.  Our team values your continued business and looks forward to servicing your Hyundai for years to come.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

Verified Customer
Palm Bay, FL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Hyundai visit
It is a pleasure working with Amanda. She is very knowledgeable and pleasant. She would be an excellent trainer for the 2 young ladies in service. They have much to learn about customers.
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/19/2018

Thank you Brigitte for taking the time to complete our survey and for the positive feedback.  Amanda goes above and beyond for their customers and ensures that each guest receives excellent service.  We value your business and I will be sure to pass along your kind words to our service team.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

JM
James M.
Melbourne, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service appointment.
Great service--- Great staff ---Timing of service ----comfort of waiting room----Courtesy extended to customers----
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/18/2018

Thank you James for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Willie and Bobby.

Warm regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

CS
Constance S.
Palm Bay, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service
Servi e great.
Salesman/finance person the two most HORRIBLE people I have ever encountered in my
61 year African American Life.
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/18/2018

Thank you Constance for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Peter and Michael.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

LL
Lydia L.
Kissimmee, FL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Professional, Courteous, and Outstanding Service
I didn't have an appointment, however, they were still able to service my car that day. Service was outstanding and everyone in the team was pleasant and professional. Thank you!!!! Lydia Lopez
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/18/2018

Thank you Lydia for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Christopher and Bobby.

Warm regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

WP
Weldon P.
Melbourne, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service was great.
Will submit a review later. It was a great experience compared to the first time I was there.
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/18/2018

Thank you Weldon for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Christopher and Michael.

Warm regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

WJ
Wayne J.
Palm Bay, FL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Recent recall and service
My Ioniq had a recall recently and I was able to schedule it promptly. The technicians did the work in a timely manner, getting the job completed ahead of schedule.
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/18/2018

Thank you Wayne for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Amanda and James.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500

Verified Customer
Melbourne, FL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Survey
Comments
ROSEMARIE P., Coastal Hyundai Customer Relations from Coastal Hyundai responded on 07/18/2018

Thank you for sharing your experience from your most recent service visit.  We are happy that you are satisfied with our service department here at Coastal Hyundai.   Our team appreciates your continued business and I will be sure to pass along your feedback to Amanda and Bart.

Kind regards,

Rosemarie Pfefferle
Coastal Hyundai Customer Relations
rpfefferle@coastalhyundai.com
321-723-4500