Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1442 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 22 hours ago

Reviews


DJ
Debra J.
Round Lake, IL
Nissan Murano
Verified Customer
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04/18/2019
Service
The service is great. Everyone is knowledgeable and friendly. Have been taking our cars here for 10 years.

CH
Craig H.
Antioch, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Craig said they did great.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Gurnee, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Place is great
Honest

AB
Andrew B.
Waukegan, IL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Andrew said this business was helpful, knowledgeable and very good.
This review was collected via phone interview by Customer Research Inc.

ME
Malcolm E.
Gurnee, IL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Excellent service
Great price. Very friendly. Great location. Would not go anywhere else.

Verified Customer
Grayslake, IL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Awesome service!
I trust the service at D. Wells. They are always upfront and honest, and I never feel like I am trying to be sold something I don’t need. The people are also so friendly and accommodating.

LG
LINDA G.
Gurnee, IL
Volvo V70
Verified Customer
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04/06/2019
Linda Goldsberry
You and your staff were great! Jamie worked over and above for me in fixing my 2001 Volvo. Complicated to say the least. He kept me in the loop and gave me wonderful options that I am sure were correct. Kudos to him and the mechanics. I'm glad I found D Wells! I trust you 100 per cent! Thank you! Linda Goldsberry

DJ
Debra J.
Round Lake, IL
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Great service
We have been taking our family vehicles to D. Wells for 11 years and have never been disappointed with the work or the cost. They are wonderful as pleasant to work with.

DS
Doug S.
Gurnee, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Great place!
!!!!!

NG
Nancy G.
Lindenhurst, IL
Ford Taurus X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Knowledgeable, nice & honest!
Been going here for 19 years & a few cars. They are the best. Nice, knowledgeable & honest!😊

TG
Thomas G.
Gurnee, IL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Thomas said the business was prompt, courteous and got the project done.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Gurnee, IL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
The service is TOP NOTCH .
Dave and his staff have always been very professional. Their work is superior and they have gone above and beyond for us on many occasions. They are the best ! Give them a try , you'll be happy you did.

Verified Customer
Grayslake, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Truly a great team of mechanics and front office
Been a customer for many many years.
They have always done excellent work and always explained issues that have been found.
They rank the issues to address the severity (or not) of additional problems.

DS
Doug S.
Gurnee, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
As always an amazing job!
My son's fuel pump needed uo be changed and they got it in right away! Thanks!!

Verified Customer
Gurnee, IL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Did promised work well
They did an oil change, tire rotation, and changed brake and transmission fluids. They performed the work well and in a timely manner.

MC
Mark C.
Lake Villa, IL
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019
Wells Automotive - A Great Place to do business with
I have used D. Wells Automotive for all of my vehicle service work for many years now. David and his staff has always treated me very well. I have recommended D. Wells Automotive to clients and friends in the past and I plan to continue to do so in the future.

DW
Dan W.
Gurnee, IL
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2019
Rough day.
Today’s experience was made better from a complimentary oil change. I wish I could have had all the work completed on my car in a reasonable amount of time. Those guys always do good work or make it right if thugs go south. I’m appreciative for that, though still worried that my front license plate is in danger of falling from the car.

GR
Gene R.
Gurnee, IL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
New tires
We replaced the tires on my Jeep. I met with Jamie and he explained the various types to meet my need. They are friendly and courteous and really do a nice job. There are not many shops like this anymore. It’s nice to see them compete on service with the customers in mind. Have been going here for better than 10 years.

LG
Linda G.
Gurnee, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Equinox
Thanks for your great service.

BP
Bobbie P.
Round Lake, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Good job at doing work
Does good work