D. Wells Automotive

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847-856-1420
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,640 Reviews)
5 star
92%
4 star
5%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
99% Would Recommend
Latest Review about 1 month ago

Featured Business

Gurnee Hyundai

Schedule Appointment
6251 Grand Avenue
Gurnee, IL 60031
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
1.4 miles away
07/23/2021 - "They do a good job"
"Timely professional repairs and replacements!"

Reviews

WG
William G.
Gurnee, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2021
Honesty
I can not say it enough. This is the most honest shop I have ever seen. They have saved me so much money on service and parts. They honor their warranties. This past week they even replaced the covered parts with OEM because they found the replacement one has not lived up to their standards. They didn't even charge me for the price difference. That is service and professional work. Thank you to everyone at the shop.
Recommended
MV
Michael V.
Grayslake, IL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020 Category: Service
Michael said the staff and services are trustworthy. They educated him and gave him the choice of what he wanted to get fixed at that time with no pressure.
Recommended
PM
Patrick M.
Gurnee, IL
Toyota Tacoma
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2020
The staff is super nice and knowledgeable
I would definitely recommend
Recommended
FN
FRANKIE N.
Lake Villa, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Always going the extra mile
Dave and his team are fabulous!!!
Recommended
Verified Customer
Gurnee, IL
Ford Focus
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/06/2020
Great people and service!
From calling for an appointment to getting the car back, everyone was so nice and knowledgeable. Friendly greeting, great service. Went in for an oil change and didn't need anything else - and they didn't push for anything else to be done. I knew my car didn't need anything else done, so was pleased not to get the service push. Oil change was done in a good amount of time. Sort of new to the area and nice to find people I can trust with my car.
Recommended
BP
BEVERLY P.
Gurnee, IL
Chevrolet Traverse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
All of the staff!
Each experience I have with d Wells is positive, friendly and my car and report are done expertly. I trust them completely.
Recommended
NM
NANCY M.
Gurnee, IL
Ford Edge
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
Great experience
My first visit to D. Wells Automotive was just a couple of days ago to replace the battery in my car. I was impressed by their thoroughness and professionalism and when my car needs further work, which of course it eventually will, I will bring it back to D. Wells.
Recommended
BB
Bob B.
Grayslake, IL
GMC Terrain
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
Great Service
Everyone that works thier know what the word SERVICE means. Great job to everyone
Recommended
JJ
Joe J.
Gurnee, IL
GMC Acadia
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020 Category: Service
Joe said the staff was excellent.
Recommended
JR
Joe R.
Lindenhurst, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020 Category: Service
Joe said he received quality service and the price was good.
Recommended
RB
RODNEY B.
Beach Park, IL
Chrysler 200
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
The service was great
Great
Recommended
SS
SHARAYAH S.
Round Lake, IL
Chevrolet Sonic
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020
Awesome service and kind staff
I came in last minute not knowing what was wrong with my car. They made sure I had a loaner car so I could leave my car there with them overnight. The staff made sure that I both knew and understood all of the things that were causing the issues and explained it in ways that made sense. I love that they send over the inspection information via text so I only had to spend about 15 minutes on the phone authorizing the work and getting a price quote.
Recommended
RN
Ralph N.
Gurnee, IL
Acura ILX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020 Category: Service
Ralph said that he was pleased with the work at this business.
Recommended
DJ
Debra J.
Round Lake, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020
Love D Wells
We have been taking our cars to D Wells for over 10 years. They are knowledgeable, friendly and cost effective. They tell you what is needed and let you decide when to complete the work.
I highly recommend D Wells.
Recommended
TR
TYLER R.
Round Lake Park, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Good work
They do good job on all work done I am very pleased and will always b having them do my car as business
Recommended