Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1328 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


SH
Stephanie H.
Lake Bluff, IL
Mazda Mazda3
Verified Customer
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11/16/2018
Best auto shop!
D Wells Automotive is the only shop I go to! Dave and Jamie are the most honest and caring people I have met! I highly recommend you drive on by and get your car serviced there!

BM
BONNIE M.
Gurnee, IL
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Efficient and knowledgeable and extremely curtiuos
They treated me great. They were fast for an estimate and fast for fixing my issue. Do to me needing a car because I am my dads advocate, they gave me loner. I don’t know very many places that do that. You guys are awesome! Thank you!!

MM
Michael M.
Gurnee, IL
INFINITI QX70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Amazing as always!
We have used Dave Wells for 20 years, sadly moving away from the area. As a former mechanic, I sm qualified to say that Wells has been consistently awesome! Honest, highly competent, caring service has been their hallmark. If you are looking for trustworthy service, not having to worry about anything, you’ve found the perfect place!

Verified Customer
Chrysler 200
Verified Customer
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11/15/2018
Oil change
I will definitely go back, their service was freat and reliable.

DJ
Debra J.
Round Lake, IL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Service
D Wells is the best.

SO
Sheldon O.
Lindenhurst, IL
Kia Optima
Verified Customer
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11/12/2018
Brakes
I can always depend on D. Wells for good service at fair prices

Verified Customer
Lindenhurst, IL
Land Rover Range Rover Sport
Verified Customer
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11/11/2018
Great customer service!!!
The guys at the front desk are very friendly and customer service oriented! The technician was also very friendly even when it was very apparent that he was not going to get off at his normal time!! I would buy tires anywhere else!

KM
Ken M.
Beach Park, IL
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
My go to service center
Have used DWells for years and wouldn’t trust anyone else with my vehicles.

JW
John W.
Gurnee, IL
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Oil Change and front brakes
Oil Change was normal. Discussion about other future repairs with Jamie ended with a scheduled appointment in 3 weeks. Excellent Service as usual.

AS
Allen S.
Beach Park, IL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Trustworthy and great place.
Techs explain what needs to be done and discusses options. Prices are fair and I trust their work. Been going to them for years and have always been satisfied with everything.

DR
DAVE R.
Zion, IL
GMC Acadia
Verified Customer
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11/08/2018
Repairs to a 2008 Acadia
D. Wells was very responsive and got my vehicle in right away. A very thorough quote was given right away and all repairs were completed on budget. No hidden costs!

MA
Mike A.
Gurnee, IL
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Great customer service
We have been going to Dwells for years. The customer service is top notch, also the service that they provide is excellent as well. I have recommended them to friends and family. So nice to have a business where the people know your name and I always feel like the services that they recommend are really what you need. I trust them !

PA
Phillip A.
Grayslake, IL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Phillip said they did a great job. He really appreciated the service done to his vehicle. Also it was a pleasant environment.
This review was collected via phone interview by Customer Research Inc.

JS
JENNIFER S.
Gurnee, IL
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great Experience
All of the reviews are true! This was my first visit to D. Wells and I was very pleased with the professionalism, honesty, pricing and work that was done. I will definitely be returning.

LL
LISA L.
Round Lake, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Customer Service
Outstanding customer service!!! I have been coming to D Wells for a year now and have never had any issues. They really care for your vehicle and will make suggestions and recommendations, as needed, without making you feel pressured. I highly recommend this place to anyone who’s looking for excellent customer service, decent pricing, and overall great care for their vehicle.

HH
HECTOR H.
Gurnee, IL
Saturn L300
Verified Customer
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11/03/2018
Honesty and foward.
Work was done that was discussed.

DH
Don H.
Park City, IL
Chevrolet Pickup
Verified Customer
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11/01/2018
Great people
Best bunch of guys. Will show and explain any and all problems.

JS
JOHN S.
Gurnee, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Great service
The staff is very friendly and knowledgeable. Service is done in a timely fashion .

MB
Mike B.
Gurnee, IL
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Great service while understanding your budget
Dave and Tim do a great job of letting you know what has to be done and what can wait or is coming up. Never had a problem with any service work they have done. Been going there for years.

Verified Customer
Gurnee, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
expertise, efficiency and fair pricing
Provide excellent customer service and fair pricing.