Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1251 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


GK
Gary K.
Grayslake, IL
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Gary said the service the staff provided was good. They got him in and out, answered his questions, and were informative.
This review was collected via phone interview by Customer Research Inc.

JT
Juan T.
Grayslake, IL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Juan said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Grayslake, IL
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
They listen to our issues and resolve or explain them plus they keep a record of my car and regularly go through their checklist each visit. They keep comprehensive information on my car.
They provide excellent care and give me peace of mind.

NK
Nikita K.
Illinois
INFINITI M35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Nikita said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Grayslake, IL
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Kevin said the staff gave him a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

CL
Curt L.
Gurnee, IL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Curt said the business did exactly what they said they would do. The service provided was quick, correct and the pricing was reasonable.
This review was collected via phone interview by Customer Research Inc.

NC
Nicole C.
Great Lakes, IL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Nicole said that the staff members are friendly people and they provide good customer service.
This review was collected via phone interview by Customer Research Inc.

TR
Thaddeus R.
Beach Park, IL
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Thaddeus said he spent two hours at the business, per the staff quote, So he is pleased with this.
This review was collected via phone interview by Customer Research Inc.

JH
Jerry H.
Lindenhurst, IL
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jerry said the service was fantastic.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Lake Villa, IL
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Tim said the staff is great, trustworthy and flexible. He stated that they gave him a loaner vehicle while they serviced his.
This review was collected via phone interview by Customer Research Inc.

FU
Fred U.
Waukegan, IL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Fred said the customer service was great, and he doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
Gurnee, IL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Doug said the staff are courteous all the time and easy to get appointments with.
This review was collected via phone interview by Customer Research Inc.

PC
Pat C.
Gurnee, IL
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Pat said when he brought his vehicle in they found something and they did not push him to do it they just told him about it.
This review was collected via phone interview by Customer Research Inc.

JF
Jason F.
Lake Bluff, IL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Jason said the staff cared about his needs and were very respectful. They tried to get his vehicle fixed as soon as they could.
This review was collected via phone interview by Customer Research Inc.

DT
Dave T.
Illinois
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Dave said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Lindenhurst, IL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jeff said it was good service and everything went well.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Lake Villa, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
John said he has used the facility multiple times in the past. They've never treated him wrong.
This review was collected via phone interview by Customer Research Inc.

JK
Jacob K.
Waukegan, IL
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jacob said he's always had excellent service and never had any issues.
This review was collected via phone interview by Customer Research Inc.

CK
Clemens K.
Gurnee, IL
INFINITI QX56
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Clemens said they seem to treat him fairly.
This review was collected via phone interview by Customer Research Inc.

CC
Carl C.
Gurnee, IL
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Carl's wife. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.