Reviews
MP
MILICA P.
Grayslake, IL
Cadillac DeVille
Verified Customer
Oil change
Courteous and friendly staff, excellent customer experience, would recommend D Wells to friends.
Recommended
DP
DEBBIE P.
Waukegan, IL
Subaru Forester
Verified Customer
Excellent Service
The staff are fantastic..polite. take time to explain their findings and offer recommendations but are not pushy. Service was completed as promised. I felt they were honest and price was reasonable. I came here after I was given a list of work that was NEEDED from a long time mechanic however I was told that indeed my car didn't have a timing belt but a timing chain. Needless to say I won't be going back to my former mechanic. I was very impressed with D Wells automotive.
Recommended
TK
Tom K.
Grayslake, IL
Nissan Maxima
Verified Customer
Friendly, informative, professional
Great service!!!
Recommended
LS
LISA S.
Gurnee, IL
Acura MDX
Verified Customer
Dashboard warnings
Dashboard warnings popped up and Wells was able to diagnosis and get my vehicle fixed in one day! A courtesy ride home in 9 degree weather was icing on the cake!
Recommended
GC
Glen C.
Gurnee, IL
Jeep Liberty
Verified Customer
knowledgeable and very nice
Cost more than quote but we knew it would! They were very nice and helpful. We feel comfortable that they are experts in their field. They were fast as we needed it to be.thank you
Recommended
BP
BEVERLY P.
Gurnee, IL
Chevrolet Traverse
Verified Customer
Staff are real and caring that I feel I can trust
I am a widow who never handled the car needs. From the minute I walked into D Wells I felt listened to and treated kindly. It was a unique experience. I felt as if I have found a safe and honest place to take my car
Recommended
BB
Bob B.
Grayslake, IL
GMC Terrain
Verified Customer
Every body that works there knows what the word SERVICE meaning is. Thanks to everybody
My SUV was serviced with great care and it was down by professional personal.
Recommended
MB
Mike B.
Waukegan, IL
Honda Civic
Verified Customer
Mike said the business was is honest and reputable. They tell him what needs to be done, and they do a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DZ
Deepik Z.
Grayslake, IL
Honda Pilot
Verified Customer
Replaced 4 tires.
good work!
Recommended
DJ
Debra J.
Round Lake, IL
Nissan Murano
Verified Customer
Service
We have been taking our cars to D swells for about 11 years now. They are accurate and fair and do not pressure us to do work we are not ready for. They always provide a summary of what still needs to be done next. Staff is always friendly.
Recommended
LG
Linda G.
Gurnee, IL
Chevrolet Equinox
Verified Customer
Service
Thank you Dave and your staff, my car was ready in one day with on appointment. I greatly appreciate the service I received today.
Recommended
MB
Mike B.
Gurnee, IL
Ford Fiesta
Verified Customer
Great Job and Very Flexible
Performed the routine Oil change and check. Identified a gasket leak that needed to be fix. Did a great job of accommodating our schedule and when we needed to pick up the car.
Recommended
MB
Mark B.
Libertyville, IL
Jeep Grand Cherokee
Verified Customer
Mark said the technicians did a good job at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
ALAN S.
Beach Park, IL
Subaru Outback
Verified Customer
Trustworthy and dependable shop
Honest and Always tells you what the car needs. Never tries to sell you extras. Been bringing all family cars here for over 10 years.
Recommended
JZ
JULIE Z.
Chicago, IL
Chevrolet Spark
Verified Customer
They are so accommodating!
This team is awesome, quick diagnosis of the issue with my transmission! Very accommodating with my vehicle as it broke down 40 miles from where I live in downtown Chicago. The service charges were very reasonable and they did not overcharge!
Thank you!
Thank you!
Recommended
RH
RACHEAL H.
Kenosha, WI
Toyota Camry
Verified Customer
Fast and easy service
Thank you.
Recommended
GK
George K.
Gurnee, IL
Honda CR-V
Verified Customer
As always, Dwells’s comes thru!
Competitive pricing, Very professional! I have been doing business with Dwells for over 20 years! I trust Dwells to take care all my vehicles.
Recommended
JG
Jennifer G.
Gurnee, IL
Hyundai Elantra
Verified Customer
Friendly and informative
I had a great experience with my second vehicle at D. Wells. They were helpful, friendly and informative. They were also patient as I had questions and took the time to make sure I understood their findings. The digital diagnostic text with pictures was very helpful as well. I definitely recommend their business to friends and family in the area.
Recommended
AW
Alan W.
Wadsworth, IL
Volkswagen Tiguan
Verified Customer
Your treated just like family
In this day and age where everything can be purchased or researched online there comes a time when your going to need an experts help ,yes there are many auto service centers and of course there are the dealers( stealers) but it's very rare to find a service center that is so transparent in their operation and that will go the extra mile to make sure that your every need is taken of,D Wells has been doing this ever since Daves dad opened the business many years ago, they have been doing business the right way for many years and continue to do so.
Recommended
Verified Customer
Lake Villa, IL
Lexus ES 330
Verified Customer
Great
Great communication. Friendly staff. Timely service.
Recommended