Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1275 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


CP
CAROLE P.
Wadsworth, IL
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Carol P
Mike, Jamie and service guy were very nice, polite and informative. I feel like I’m treated as family. Prices are reasonable.

MS
Monte S.
Gurnee, IL
GMC Jimmy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Monte said they have always done more than he asks. They are up front about charges,
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Grayslake, IL
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
As alway the best service team and they all know what the meaning of service is, Thanks D.Wells Automotive
Great Service

JM
Jim M.
Grayslake, IL
Oldsmobile Cutlass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Best Mechanic for Classic Cars in Lake County
I have brought several classic cars for evaluation and repair to Don Wells over the years and would not trust my cars to anyone else. He always treats my cars as if they were his own and I have complete trust in him.

MT
Michael T.
Lindenhurst, IL
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Michael said he has not felt so taken care of by a business such as this. He was in a bind and the business was very accommodating. He stated that the servicing cost about half as much as other facilities had quoted him.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Zion, IL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Great customer service
Wells got my car in quickly, got it done on time and charged a fair price. It was my first visit as I was recommended to go there by a friend. Great service.

DL
DENISE L.
Waukegan, IL
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Auto maintenance and repairs, tire repairs.
Have had nothing but exemplary service from D. Wells Automotive in servicing our cars. The front desk staff and the mechanics I've met have all been helpful and courteous. I particularly appreciated their responsiveness to any of the questions I have had in regard to the current, impending, and identified service needs for my autos. I have no complaints on charges or services received, will continue to use Wells Automotive for future auto services, and would definitely recommend them.

CL
Craig L.
Ingleside, IL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Craig said he has been going to them for quite some time and they always give him give him the best possible prices.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kenosha, WI
Mercedes-Benz C350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
High respect and trust for D. Wells Automotive
I have always respected and trusted the opinion and workmanship of D. Wells Automotive. Great work by great people. Would highly recommend and is my go to place for my automotive needs.

NL
Nick L.
Gurnee, IL
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Nick said that the place accommodated his schedule, thoroughly explained the issues and when they were done with the repair his vehicle's performance was like night and day. It ran perfectly and he attributes it to Mike and Dave's fantastic service.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Winthrop Harbor, IL
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018
job not completed
I have a restored 89 K1500 step side that I had left to have a complete fluid system change along with general look over several items where found to be in need of repair or replacement that was great but several things where left uncompleted. new spark tire hoist installed didn't install spare tire back under truck , grease rag left hanging out from hood. inspected lights but reverse lights not working?

TH
Tom H.
Gurnee, IL
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Outstanding
There is no place I trust more for my cars. Quality work from good and honest people!

BB
Briquelle B.
Gurnee, IL
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Briquelle said the business did well with her vehicle.
This review was collected via phone interview by Customer Research Inc.

BZ
Bruce Z.
Gurnee, IL
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Bruce said everything went very well. This was his first visit. He was quite pleased.
This review was collected via phone interview by Customer Research Inc.

AW
Annemarie W.
Illinois
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Dorothy. She said this business was able to squeeze them in at the last minute. The service was good and it was done at the price they quoted.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Gurnee, IL
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Alex. He said they take good care of them. The service is excellent.
This review was collected via phone interview by Customer Research Inc.

JV
John V.
Mundelein, IL
Mitsubishi Outlander Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
John said they had good service, a short wait time and nice people.
This review was collected via phone interview by Customer Research Inc.

CK
Clemens K.
Gurnee, IL
INFINITI QX56
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Clemens said he really appreciates how responsive everyone was.
This review was collected via phone interview by Customer Research Inc.

BS
Brad S.
Gurnee, IL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Brad said they are a great business with great service.
This review was collected via phone interview by Customer Research Inc.

JS
Joan S.
Gurnee, IL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Joan said she is familiar with this facility and she trusts the owner.
This review was collected via phone interview by Customer Research Inc.