Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1471 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 16 hours ago

Reviews


LN
LAURIE N.
Gurnee, IL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Our Trusted Mechanics
This is the fourth or fifth time we have used D. Wells Automotive. My battery was dead, and they allowed us to borrow their portable jumper so we did not have to call a tow truck. While we were bringing the car in, we requested the brakes be checked and anything else to be ready for a road trip. They were very friendly and reassuring and called right away to say we definitely needed a new battery and a couple of belts to be replaced but the front brakes and tires were good and everything else checked out. We were told the cost up front us and it was reasonable as always. My car was ready to go the next morning as promised. It is a wonderful feeling to have someone you can trust and to feel taken care of so that I feel safe on the road! They have always been honest and do not try and fix or replace things that are not needed to be done!

LC
LARRY C.
Gurnee, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Oil change
Courtesy and professional is the key.
Service was prompt and professional.
Skip the waiting game the car dealerships always give DWells is the best neighborhood go to place for your family car.

RR
Renee R.
Gurnee, IL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
D Wells Automotive
The friendliest and most knowledgeable Automotive Service in Gurnee!!

CL
Curt L.
Gurnee, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Curt said they were fast, easy to work with and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

JH
Julie H.
Gurnee, IL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Fabulous Service
D Well was able to get my car in quickly. They were able to correctly fix the problem. They did a great job and were very helpful!

LG
Linda G.
Gurnee, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Service
My car was serviced at D.Well for a new muffler, oil change, new headlight and new wiper blades. As always the work was done in a timely manner and the car was completed prior to the requested time. Thank you.

TR
TYLER R.
Round Lake Park, IL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Good job at doing work
Love your business very much

LR
LYRIC R.
Ingleside, IL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Wonderful Service
Wonderful staff, great prices, fast service.

LG
Linda G.
Gurnee, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Review
Many thanks to Dave and his staff at D.Wells for researching and repairing an issue with my son's car. We didn't have an appointment today, they took care of everything and communicated throughout the process. I have been a long term D.Wells customer and highly recommend them to anyone in the area.

DB
DENNIS B.
Gurnee, IL
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Toyota Venza
Great service and fair prices.

TS
TABETHA S.
Third Lake, IL
FIAT 500X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Great place!
Easy to make an appointment. Took me on time and got me done in a timely manner while I waited. Will definitely be back. Loved the detailed report I got after my visit!

RR
Richard R.
Zion, IL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Great place!
Always a pleasant experience!

SD
SUSAN D.
Gurnee, IL
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Wonderful Service
I’ve been going to D Wells for over 15 years and they have the best customer service. I take my vehicle there and know they are trustworthy!! Great Service!!!!

JJ
Jack J.
Waukegan, IL
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Excellent Service
They are very nice and friendly people there

CM
COURTNEY M.
Gurnee, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
This is the only place I will take my car!
Everyone is trustworthy and friendly. They try to save you money and are completely honest with what needs to be done to your car. It is such a good feeling to find a car mechanic you can trust!!

AG
Alka G.
Round Lake, IL
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Alka said the service that the business provided was awesome.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Gurnee, IL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Car Repair
My car needed repair to the motor mount. The technician stayed late and completed the job. I really appreciated their extra efforts.

DW
Dave W.
Gurnee, IL
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Dave said the business is very thorough and they only fix what needs fixed.
This review was collected via phone interview by Customer Research Inc.

KP
KARI P.
Gurnee, IL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Best Automotive shop in Lake County!
Friendly, Trustworthy, Honest, Reliable, Flexible and Fast!

D Wells was recommended by a friend. I wish I discovered this automotive shop years ago but thankful that our paths crossed. We haven’t been back to the dealership for car service since. D Wells never dissapoints!

BM
BONNIE M.
Gurnee, IL
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Fast and friendly
They treat costumers with respect. The mechanics are fast and keep everything clean.