Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

556 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


NS
Norman S.
East Hartford, CT
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Norman said he has been using the business for many years. On this visit, his battery was dead late in the afternoon. He had a doctor appointment in the morning. The business had a heavy workload that day, but were able to get his vehicle running for him that day.
This review was collected via phone interview by Customer Research Inc.

MN
Matt N.
Connecticut
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Matt said that the overall experience was great. The business always does good work.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
East Hartford, CT
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Kevin said the business provides good customer service.
This review was collected via phone interview by Customer Research Inc.

RG
Rajarshi G.
Manchester, CT
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Rajarshi said the staff are always on time, efficient, and fairly priced.
This review was collected via phone interview by Customer Research Inc.

LB
Lenard B.
East Hartford, CT
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Lenard said the employees are good at what they do.
This review was collected via phone interview by Customer Research Inc.

DT
Doug T.
Enfield, CT
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Doug said the business had a very good and personal staff. He also said they were honest.
This review was collected via phone interview by Customer Research Inc.

FK
Frank K.
Connecticut
Lexus ES 300 Luxury Sport Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018 Category: Service
Frank said the service is good and they do a good job.
This review was collected via phone interview by Customer Research Inc.

JS
JOELLA S.
East Hartford, CT
Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/14/2018
Joella Shapiro Tuscon
After having the car looked at for a pinging noise coming from the engine, I drove the car to Albany. Before I got to Albany, and on the highway, the car started spewing oil. The car shut itself down. I had to tow it to a Hyundai dealer in Albany. I am wondering if you left something loose.

MM
MATT M.
West Hartford, CT
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018
Honest and Helpful
I’ve brought my Lexus GX470 for repairs twice and they’ve done a wonderful job. The business seems very fair and honest. As confirmation, many of my coworkers at Pratt have had a great experience. Matt and his family are very nice and helpful people. Don’t bother going to the dealership for repairs. I plan to continue bringing my cars here and would strongly suggest their business.

DH
DANNY H.
East Hartford, CT
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018
240000 miles
And runs great. Why go anywhere else...

KL
KEN L.
East Hartford, CT
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
There very honest!
I went in for an oil change and they spotted two other items that needed a tension right away, they showed me they were bad! They're really good at spotting things! I would recommend this place to everyone! Ken.

LR
LEMUEL R.
East Hartford, CT
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
Very profesional
Defenetly will go again

BB
Bonnie B.
East Hartford, CT
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Bonnie said this business did a great job. She would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GL
Gary L.
East Hartford, CT
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Gary said the business was terrific. They were prompt and helpful. He has been with the business for 25 years. The business keeps his vehicle running.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Connecticut
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Scott said the business's service was the best.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
East Hartford, CT
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Larry said the price was too high.
This review was collected via phone interview by Customer Research Inc.

KC
Kareem C.
Connecticut
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Kareem said the staff was very up front and honest.
This review was collected via phone interview by Customer Research Inc.

LF
Lewis F.
East Hartford, CT
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Lewis said the business did a great job, and he will start bringing his vehicle into this facility.
This review was collected via phone interview by Customer Research Inc.

LL
Lou L.
East Hartford, CT
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Lou said the service was very good. The employees knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

ST
Shawn T.
Connecticut
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Spoke with Cheryl. She said this business does good work.
This review was collected via phone interview by Customer Research Inc.