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D'Arcy Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,571 Reviews)
76
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Score Details

5 stars
86%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
205
Total ReScores™
4.7
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Welcome to D'Arcy Hyundai. We are family owned and have been servicing vehicles for over 20 years. We look forward to servicing your current vehicle. Welcome to D'Arcy Hyundai. We are family owned and have been servicing vehicles for over 20 years. We look forward to servicing your current vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(815) 725-5200
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
2521 W. Jefferson Street Joliet, IL 60435
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,571 Reviews)
Write a Review
Recent Reviews
CA
gravatar
Chuck A.
Shorewood, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/01/2023
0
Category: Service
2018 Sonata Burns Oil and needs a new engine after 93,000 miles.
In July, after 8 oil changes that year, I took my Sonata to D'Arcy to see what the problem was. I have been back to D'Arcy 5 times since then. The last time was October 17th. The car sat there for 4 days and nobody looked at it , even though it was there to complete an oil consumption test! Finally service did check with Hyundai who ok'd a new engine. Only problem is as of November 1st no one from the dealership has called me or returned my calls to schedule this new engine replacement. They said the engine had to be ordered.
I was also told the oil had been "top offed", so I need not worry about the oil level. On Halloween I put in 5 quarts of oil as the engine had burnt thru all 5 quarts in 1100 miles. Obliviously no one had topped off anything. Horrible service all the way around.
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