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Europe Services

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(149 Reviews)
70
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Score Details

5 stars
82%
4 stars
11%
3 stars
2%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
70
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(254) 781-7278
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
1211 E Central Tx Expressway Killeen, TX 76541-9126
Get Directions

Affiliations

Europe Services' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(149 Reviews)
Write a Review
Recent Reviews
BH
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Bernard H.
Belton, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/21/2022
0
Double charge customers with warranty.
Europe Services Auto Repair
4.3
(70)
Auto repair shop in Killeen, TexasClosed
44+
OverviewReviewsServicesPhotosUpdatesAbout
Reviews from the web
SureCritic
4.7/5
148 votes
Facebook
5/5
7 votes
CARFAX
4.2/5
13 reviews
Google review summary
4.3
(70)
Reviews
Allprices
13
BMW
7
knowledge
7
job
5
+5
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Alpina
6 reviews
10 minutes ago
NEW
Engine check light .and rear hub bearing. double charges I refused the repair. 8 hours to replace one hub bearing.Tried to charge over $1100.00 $770.00 from warranty and $420.00 from my pocket. Took it to Euro Tech. Both rear hub and … More
Marek Marek
3 reviews·3 photos
a month ago
Hi everyone, my name is Andrei and I have x5 2012 3.5d. Been to this service already 2 times and my experience so far is beyond excellent! Vehicle drives like new, changed front suspension and brakes (few other things to). Prices are not the cheapest in the area but you get a warranty and great Quality. Highly recommend this place.

BARRY “BARRY” Y
Local Guide·18 reviews·63 photos
3 months ago
Wether you own a European made vehicle that needs Bentley service, Mercedes Benz service, BMW Service, Porsche Service of Ferrari Service and repair you would have come to the right place. Also some Japanese vehicles for Toyota, Honda, … More


+6
Britney Shukait
2 reviews
4 months ago
Great service! Very friendly staff! Sky is amazing and super helpful! Most women in the automotive field don’t know much about what they’re talking about- usually asking the guys, but she knows her sh*t! 10/10 service. Will be going here from now on! Thanks guys!
1

SureCritic
https://www.surecritic.com › reviews
Europe Services | Killeen, TX | Verified Reviews
Reviews that include ; Running Right Auto Care. 87 · (1,418 Reviews) ; Cornerstone Automotive. 99 · (840 Reviews) ; H & H Auto Repair. 88 · (182 Reviews) ; Georgetown ...
4.7
(148)

Facebook
https://m.facebook.com › europeser...
Europe Services Auto | Killeen TX
Europe Services Auto, Killeen. ... We are the top rated European shop in central Texas. Check our reviews ... Check our reviews on SureCritic.com, Google, a.
5.0
(7)
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Carfax
https://www.carfax.com › Reviews-...
Europe Services in Killeen, TX
Very professional, great service and friendly customer service representative.
4.2
(13)

RepairPal
https://repairpal.com › europe-servi...
Europe Services - Killeen, TX 76541 Auto Repair
We were impressed with Europe Services from our very first look. Their team of technicians are very experienced and highly trained. The shop is equipped ...
4.6
(28)

Europe Services Auto Repair
https://europeservicesauto.com
Europe Services Auto Repair Killeen
Europe Services Auto Repair, Killeen's premier European and high performance specialists. Elite engineers & sophisticated equipment mean your car is in safe ...
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Europe Services Auto Repair
https://europeservicesauto.com › co...
Contact - Europe Services Auto Repair
Killeen's Trusted European Auto Repair Professionals. Thank you for visiting our website. Europe Services is here to meet all your auto repair, service, ...
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ChamberofCommerce.com
https://www.chamberofcommerce.com › ...
Europe Services Auto Repair in Killeen, TX 76541 - (254) 312-5362
A Europe Services Auto Repair has a 4.3 Star Rating from 53 reviewers. Key Contacts. image. Nellie Song. Owner ...

nicelocal.com
https://nicelocal.com › autoservice
Reviews of Europe Services Auto Repair - Killeen
25 reviews ✉ from visitors of Europe Services Auto Repair ✓ photos, ratings and detailed information about Europe Services Auto Repair in Killeen.
Related searches
Alpina
6 reviews
10 minutes ago
NEW
Engine check light .and rear hub bearing. double charges I refused the repair. 8 hours to replace one hub bearing.Tried to charge over $1100.00 $770.00 from warranty and $420.00 from my pocket. Took it to Euro Tech. Both rear hub and both bearing covered under warranty. I paid $179.89 out of pocket. And only two days in shop. Thanks Euro Tech. Don't use Europe Services, they're a rip off .I used their repairpal estimate certified shop web site which they're rated and certified with states $557 to 734.00. Taxes diagnoses and services fees not included. That's why they have two names CHAMPION auto and Europe Service . Be very aware !!!! .
ES
EARL S.
Harker Heights, TX
Alfa Romeo Giulia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2022
verified customerVerified Customer
10
Excellent customer care, service was completed in short amount of time.
This was my first time bringing my vehicle to a shop other then my dealership so I was a little apprehensive, I was impressed by their ability to quickly find the parts for my vehicle and schedule an appointment. They honored my appointment time and got me taken care of very fast. I will definitely return to this location for other services and I recommend them to anyone that might be worried about getting service from someone other than the dealership.
EB
ELVIS B.
Killeen, TX
Audi A4
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/02/2022
verified customerVerified Customer
0
Once again I feel disgusted for paying for the service
To be charged over $300.00 to replace 4 spark plugs is in my view overcharging. That’s equivalent to paying over $80 to remove one bolt!!! No mechanic takes 3 hours to do this job.
Verified Customer
Copperas Cove, TX
Volkswagen Passat
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2022
verified customerVerified Customer
8
Checking In
Service was very Good. Staff demonstrated great service. Will recommend to another friend.
HM
gravatar
Hector M.
Killeen, TX
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2022
verified customerVerified Customer
10
Repair of my 2012 Chevy Cruze
I am extremely happy with the service I received at Europe Services, like ALWAYS their customer service is second to none, and The Mechanics in my opinion are the very Best in Central Texas, specially my Mechanic “Luis
Aldarondi” He always give You in great details of the service provided, explain all the work done and must importantly the warranty of their services, Luis is an outstanding mechanic with a sincere concern for his customers’ needs. In my eyes Luis is simply the Best Mechanic in the world!!!
FV
FRANCISCO V.
Killeen, TX
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2022
verified customerVerified Customer
10
The Best For European Cars
They were fast to diagnose the issue. Call me and lay down a plan and different price packages. It was done within the time frame we discussed. Friendly and professional!
HM
HECTOR M.
Killeen, TX
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2022
verified customerVerified Customer
10
Respectfully People
Wonderful people behind the desk. The older lady behind the desk is always classy, professional and knowledgeable of the automotive repair business. I love my experience and interaction with her. Positive environment to visit.
NC
NATACHA C.
BMW 3 Series
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/18/2022
verified customerVerified Customer
0
Very unethical practices. Will report them to the warranty company
My car is under warranty and the issue I was having was 100% covered. The warranty recommended their shop since they were local to me; being that I just got my car serviced elsewhere, I immediately knew that the diagnosis they gave me was false. I took it to another repair shop and the issue was resolved quickly with no issues. The part that needed replacement only cost the shop $6 for the part. This repair shop was trying to tell me that I needed a water pump which was totally false. They had ill intentions and this has really left a bad taste in my mouth. I wish that you people can really gain some decency and not try to scam others. We are supposed to help one another, not scam and deceive each other. I send you people love and pray that y’all change your malpractices.
SB
SEAN B.
Temple, TX
Volkswagen Golf
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/18/2022
verified customerVerified Customer
0
Pricey
Went in for a diagnostic. Said I needed a new battery to complete diagnostic. No big deal until they quoted $160 for the battery and $280 to have the battery "programmed" to my car. Will not go back.
DN
gravatar
DAVID N.
Jaguar XF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2022
verified customerVerified Customer
10
Reliable, Fast, Friendly, Service at a Fair Price
Reliable, excellent, service at a fair price. Local to the area... saves time, money, and traffic headache of going to Austin.
Verified Customer
Killeen, TX
BMW 325i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2022
verified customerVerified Customer
10
Excelente team
Maybe the best shop on killeen
KB
KEVIN B.
Killeen, TX
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2022
verified customerVerified Customer
10
Excellent
Professional, courteous and very helpful in getting you taken care of and resolving any and all questions regarding your vehicle...
LP
gravatar
LARRY P.
Killeen, TX
BMW 750i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2022
verified customerVerified Customer
10
Work with my extended warranty company
Worked on my 2015 BMW 750 with AC issues. Worked with me and gave me a great price and service.
SR
SONIA R.
NOLANVILLE, TX
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2022
verified customerVerified Customer
10
Great Service
The mechanics are professional and experienced. Tanya is a great asset to the team and able to address any concerns the customers may have. Since I started taking my car to them , will not use any other shop to work on my Volvo!!!!!!!
DB
Derek B.
Killeen, TX
Chrysler Aspen
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2022
verified customerVerified Customer
1
Front desk manager is slower than molasses. If you can't multitask you should not be in positions like that.
First and foremost let me say I think the front desk manager is a nice person. I just don't think she is on her game. Because I use my vehicle a lot and needed it for work I was told that I should bring it in first thing in the morning so they could get the process rolling and possibly have it fixed in one day. Well I do just that and bringing in to the shop at 8:00 a.m. in the morning which calls me to coordinate a ride to and from with someone as well as the use of another person's vehicle. The car had already been diagnosed prior so all they were doing was calling in to the warranty company and they would have an answer so we could proceed. I'm thinking that would take about 30 minutes but since I didn't hear anything I call them and find out what's happening and they don't even submit it until 12:15 and I got the answer from the warranty company and about 10 minutes. They literally wasted away the whole morning and the only explanation I got is they were busy. If I bring my car at 8:00 in the morning as directed I expect that phone call to be made first thing in the morning. The explanation I got is that people were coming in and people were calling about their vehicles, so they got busy on the phone. What,???? 4 hours of busy? Then what is the purpose of me bringing my vehicle in first thing in the morning and wasting my time and other people's time if you're not going to do anything with it and tell 4 hours later?
Sad thing is I was going to get the vehicle fixed there regardless of the warranty decision but when I got all the attitude when I asked why everything took so long to get put in I just decided to take my car elsewhere to be repaired.
I have had repairs done by them in the past and I don't have a problem with their worksmanship but this is the first time I ran into an issue where a manager waste my time and catches an attitude with me for explaining how my time has been wasted. This is a case of lack of prioritization and professionalism.

I wasn't sure if I was going to write a review but once I talked to the other manager and he pretty much shrugged this off, I figured I'd share my experience. Maybe there are others that have had the same experience.
Displaying Review 1 - 15 of 149 in total
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